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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
694 Reviews

694 Reviews of Barry Sanders Super Center - Service Center

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October 25, 2023

Christie was was very helpful with scheduling and getting a loaner vehicle for me. Service was fast and they contacted me as soon as they knew the problem. Very pleasant and professional. More

by ALSOPTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Barry Sanders Supercenter responded

Thank you for your feedback, ALSOPTM! We're delighted to hear that Christie provided you with excellent assistance and that your service experience was both efficient and professional. Your satisfaction is important to us, and we look forward to serving you again in the future.

October 20, 2023

Brought my 2022 jeep in 3 times did absolutely nothing to it still had the same problem since new off there lot.Cannot express enough on how poor their management is. Second car I have bought from Barry Sand More

by Dissatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin McSorley, Wade Benge, Austin Fitzgerald, Charles Maynor, Angie Enloe
Nov 03, 2023 -

Barry Sanders Supercenter responded

Hello. We're truly sorry to hear about your experience with your 2022 Jeep. We value your feedback and are committed to assisting with this matter. To better understand your concerns, please reach out to me directly at (405) 742-6000, so I can look at your vehicle records and work toward finding a solution. Thank you, Todd Clark, Service Manager

October 12, 2023

Problem after problem after problem. Nice people but bad experiences. Seem to have difficulty hiring any techs that know how to do routine service. More

by SSCHLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Barry Sanders Supercenter responded

Mr. Schlotthauer we apologize for falling short of your expectations. We would like another opportunity to make this right with you. Please reach out to our Service Manager Todd clark at tclark@barrysanderssupercenter if you have any questions or concerns.

October 10, 2023

Garrett provided all the information I could ever need about the service performed on my vehicle. He even restocked the water bottles in the waiting room when he noticed that none were available. I would More

by LLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Barry Sanders Supercenter responded

Thank you, LLOUGH! We're delighted to hear that Garrett went above and beyond to provide you with comprehensive information and even took care of the waiting room amenities. We truly appreciate your recommendation and are here to assist anytime you need us. Your satisfaction is our top priority!

October 08, 2023

Michael is always the one who greets me when I bring my Jeep in. He is kind and keeps me updated on any issues with my car. I like the service at your dealership the most in Stillwater. Great customer serv More

by BELMART2001
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ingram
Oct 09, 2023 -

Barry Sanders Supercenter responded

Belmart2001, hearing about your positive experiences with Michael and our dealership's service is wonderful. We appreciate your business and look forward to our next chance to serve you!

October 03, 2023

My lifetime warrant would not cover something that you all caused and the guy said I had rats that ate my wiring harness xxxxxxxx it was shorted out because you guys did not plug it in all the way when u More

by R2DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Enloe
Oct 06, 2023 -

Barry Sanders Supercenter responded

R2DR, thank you for taking a moment to share your experience. Our responsibility is to communicate any observations we make, particularly when we detect damage resulting from external factors like rodent interference. In such cases, our primary role is to inform our customers of our findings. We suggest addressing the most apparent problem initially and then reassessing the situation. Additionally, we do not have any records indicating that your engine has been replaced in our service department.

October 01, 2023

The service center got me right in. Garrett and staff stayed with the issue with my van until the problem was solved. Thanks for not giving up. More

by JSTE833275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Barry Sanders Supercenter responded

Thank you, JSTE833275! We're glad to hear that our service center, with Garrett and the staff, was able to promptly address the issue with your van and persist until it was resolved. Your satisfaction is important to us, and we're here to provide the assistance you need. We appreciate your business and look forward to your next visit.

September 30, 2023

The Barry Sanders service center has always taken care of my Santa Fe. They keep me informed about service needs that are coming up. More

by rmmorse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Enloe
Oct 05, 2023 -

Barry Sanders Supercenter responded

Thank you, rmmorse1! We're pleased to hear that the Barry Sanders service center has consistently taken good care of your Santa Fe and kept you informed about upcoming service needs. Your satisfaction is important to us, and we're here to provide the assistance you need. We appreciate your feedback!

September 28, 2023

My car when returned to me had more problems with it than when I dropped it off. Not a trustworthy place to take your car. More

by MATT.MORELAND22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Barry Sanders Supercenter responded

Matt, we are sorry to hear that you had some issues with your vehicle. We strive to make sure all customers are taken care of before they leave our lot. Please give us a call at 405-742-6000 and we can figure out a way to rectify this. Thank you.

September 28, 2023

They got me right in and took good care of me right away and answered my questions More

by davery69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Barry Sanders Supercenter responded

Thank you, davery69, for sharing your positive experience! We're pleased to hear that we could provide you with prompt service and address your questions. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🚗🛠️👍

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