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Baron Nissan - Service Center

Greenvale, NY

4.8
385 Reviews

385 Reviews of Baron Nissan - Service Center

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September 18, 2021

Jason is one of the best manager, he is very friendly and explained everything about the car More

by DUCKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Baron Nissan responded

Hello Duck, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

September 17, 2021

Always professional and courteous, very willing to answer questions, and mechanics doing a great job on repairs. Service Manager Jason is in a class by himself. More

by PAL81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Baron Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2021

ConfusingThey need direction when the leader is not Confusing They need direction when the leader is not available. Telling the customer I can’t help you because Jason is not here is not acceptable More

by rjoyx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fachner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Baron Nissan responded

I am terribly sorry that you did not have a good experience while I was in the Emergency Room, I am in the process of training a new staff and they may not be equipped to handle some situations in my absence. Please feel free to reach out to me directly if you need me to handle a situation you have. You can e-mail me directly @ Jason@BaronNissan.com, or call 516-621-8282 any time between 7:30 & 5:30 Mon-Fri. Thanks Jason P Fachner Service Manager

Sep 17, 2021 -

rjoyx4 responded

I’m glad you are feeling better and that you will be training new staff. How is Barron Nissan going to compensate me for the deplorable job they did in giving me a loaner car that was smoke filled which seems to be a violation of Covid cleaning protocols. I could not use the car furthering my inconvenience?

September 15, 2021

I love this service center and everyone who works there. I drive my carfrom the south shore to use Barron for this reason. Jason, the Mgr, is so on top of things. I never worry that things won’t b repair More

by NPKEN21499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Baron Nissan responded

Hi NPKEN21499, thank you for your kind review; we are happy to pass along your comments to Jason and the team here at Baron Nissan, Inc.!

Sep 18, 2021 -

Baron Nissan responded

We appreciate your positive review about your recent experience with us!

September 10, 2021

I found the staff warm and friendly! I will definitely be returning to this site! They were very helpful and patient with the customers thanks More

by KARENGARAY1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Hi KARENGARAY1965, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!

Sep 14, 2021 -

Baron Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 10, 2021

The service is always excellent especially on the service department Jayson always is very very helpful you have a great service department thats serves only in excellence More

by jerrycumberbatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Hi jerrycumberbatch, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!

Sep 14, 2021 -

Baron Nissan responded

Jerrycumberbatch, thank you for your kind words and this wonderful review!

September 09, 2021

This Nissan is way better then the Huntington one. I will take my car here all the time. I am very happy. And trust them with my needs More

by sweetjelybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2021

Baron Nissan service center is excellent Jason and his staff are the epitome of courtesy and professionalism and the prices are very fair and I highly recommend them More

by s.rosenbluth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Hi s.rosenbluth, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!

Sep 14, 2021 -

Baron Nissan responded

S.rosenbluth, thanks for your praise and kind comments about our team.

September 09, 2021

I always find servicing my car at Baron Nissan to be reliable and very dependable. They ate helpful at explaining everything thoroughly with excellence! Pick up is as promised More

by WSEGDAGOTOW
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Hi WSEGDAGOTOW, thank you for your kind review; we are happy to pass along your comments to the team here at Baron Nissan, Inc.!

Sep 14, 2021 -

Baron Nissan responded

Wsegdagotow, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron Nissan, Inc..

September 09, 2021

Friendly, courteous, warm environment. Jason does an outstanding job of keeping you informed about your car and when to expect it to be ready. He is ready to answer any questions you might have and make More

by ANDREA_DROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Baron Nissan responded

Hi ANREA_DROST, thank you for your kind review; we are happy to pass along your comments to Jason and the team here at Baron Nissan, Inc.!

Sep 14, 2021 -

Baron Nissan responded

Hi Andrea, thank you for taking the time to leave a review for us at Baron Nissan, Inc.. We're happy we could meet your expectations!