Back

Baron Nissan - Service Center

Greenvale, NY

4.8
385 Reviews

385 Reviews of Baron Nissan - Service Center

Sort by
October 29, 2022

I trust your service department and will continue choosing you to take care of my car. Years ago there was another Nissan dealer right near where I live, in Great Neck. So, I brought my car to them b More

by jasonbarba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Nov 01, 2022 -

Baron Nissan responded

Hi Jasonbarba, thank you so much for your positive comments about Baron Nissan, Inc.!

October 29, 2022

They are great - friendly, courteous, fix the problems right away. Highly recommend Jason and his team More

by DJBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Baron Nissan responded

Hi Djbaron, thank you so much for your positive comments about Baron Nissan, Inc.!

October 14, 2022

Great service the staff was very friendly. Also very helpful and informative. I would recommend Baron Nissan More

by Doug2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 18, 2022 -

Baron Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 14, 2022

clean environment easy to drop vehicle and wait while serviced. Help was pleasant and answered any questions. Honest in regards to services that needed to be done. More

by MEV6369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 18, 2022 -

Baron Nissan responded

Mev6369, we are so happy to read such a great review about Baron Nissan, Inc.!

October 13, 2022

I was very upset about the price of front brakes. I think that $800 is alot More

by BRIANLAUO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fachner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 15, 2022 -

Baron Nissan responded

Good Morning Brian, I was a bit taken back by this review as we do not charge $800 for front brakes. I reviewed your service bill and although your total bill was $814 there was more work done than just front brakes. We did a Synthetic Oil and Filter Change, A Tire Rotation, We also did a Brake Fluid Service, Replaced Front Brake Pads, and both Front Rotors. The total also included $75 of NYS taxes. I would like to offer you a 15% off coupon on your next service, just ask for me when you come in and I will make sure you receive the discount. If you have any questions please feel free to call me directly @ 516-621-8282 Thank you Jason P Fachner Service Manager

October 08, 2022

Jason and the staff do a great job to get you on the road fast. More

by BOOBEEKO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 12, 2022 -

Baron Nissan responded

Hi Boobeeko1, thank you so much for your positive comments about Baron Nissan, Inc.!

Oct 12, 2022 -

BOOBEEKO1 responded

np

October 06, 2022

Went in for an oil change and to have them fix steering assist that hasn't worked since I got the car. They dismissed the problem and said it was my fault. They hid the paperwork under another document and More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mrs baron
Oct 06, 2022 -

Baron Nissan responded

Good Morning Robert, My name is Jason Fachner, I am the service manager at Baron Nissan, I can assure you that there was no sleezy tactics, my service advisor called you and explained that when you installed the aftermarket dash cam you knocked the lane assist camera off the mount, she also explained to you the cost to reattach the camera and recalibrate/align the system. You declined to service the vehicle and it was released to you. What you signed was a reciept that states just that, we offered to repair your vehicle and you declined. I am sorry that you did not have a good experience here. Stay Safe.

October 06, 2022

Friendly service the staff is very helpful helpful answers to questions asked no hassle staff follows up More

by ROSEDONNARUMMA
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 10, 2022 -

Baron Nissan responded

Rosedonnarumma, we are glad we could help!

October 04, 2022

Always greeted with a smile and a very helpful staff. My appointments are easy to make and My car is always ready in a timely fashion. More

by QSIE11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chabrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Satish Massand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 08, 2022 -

Baron Nissan responded

Qsie11111, we are glad we could help!

October 04, 2022

My car still smells of fuel for a recall and transmission flush. I wasted 3 days 18hour between the 3 day going back and fourth. Lost out on my second job to go back and forth for something that should only More

by primalarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Fachner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Oct 08, 2022 -

Baron Nissan responded

Primalarosa, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (516) 621-8282 to discuss this further. Jason P Fachner Service Manager

...
23
...