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Baron Nissan - Service Center

Greenvale, NY

4.8
385 Reviews
Call Service Center (516) 621-2300

385 Reviews of Baron Nissan - Service Center

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November 22, 2022

Jason failed to give information. He didn't tell me that my car wasn't fixed till 24 hours after I left the service station. More

by bsheena
Recommend Dealer
No
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
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Nov 22, 2022 -

Baron Nissan responded

We are sorry that you were not happy with your recent service @ Baron Nissan. I assure you that this is just an unfortunate miscommunication. Please contact me directly if you would like to schedule an appointment to complete the recall on your vehicle. Jason P Fachner Service Manager

Nov 22, 2022 -

bsheena responded

Jason, I left your office happy. You informed me the work was done 2 hours later than promised. Which is fine My issue is that you called me 24 hours later to say you didn't do the work. l. This wasn't a miscommunication. I believe you deliberately misled me. Why not say at the time we only did 1/2 the work?

Nov 22, 2022 -

bsheena responded

Sorry that I feel this way....That is very condescending. Own up to the fact that you failed here. I dropped my car off for two recalls. I picked up my car, and you said all was great, failing to tell me that you didn't do half the work. Apologize and have some proper service.,

November 22, 2022

Jason and his team are very attentive and accommodating. I have always been happy with Baron’s Service Dept More

by FRANKF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Villa, Mary Spira
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Nov 23, 2022 -

Baron Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2022

The service team did a great job. .Scheduling was easy and the team got me in and out quickly. Highly recommend Baron Nissan. More

by jyliny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 23, 2022 -

Baron Nissan responded

Hi Jyliny, we are very happy to have provided you with such a positive experience!

November 17, 2022

Amazing! Jason and Mary at the front desk are the best! Quick service, I was in and out in minutes after dropping off my car and they had a loaner car ready! More

by marghi22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 23, 2022 -

Baron Nissan responded

Marghi22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron Nissan, Inc..

November 16, 2022

I was very satisfied with the work performed, Jason and team were very helpful, thank you More

by KEITHMALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 18, 2022 -

Baron Nissan responded

Keithmaler, we are so happy to read such a great review about Baron Nissan, Inc.!

November 15, 2022

been dealing with them for 20 years and must say that overall very satisfied. Had trouble with financing company but dealership finally helped straighten out. More

by JUROPE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Satish Massand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 18, 2022 -

Baron Nissan responded

Hi Jurope53, we are very happy to have provided you with such a positive experience!

November 13, 2022

We recently bought a new Sentra from Baron. The staff was super friendly and made the car buying process so easy. More

by MCRODITI
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Austyn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Modafferi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Baron Nissan responded

We appreciate your positive review about your recent experience with us!

November 11, 2022

Great Service. Friendly customer service. Car was ready in less than a hour. went above and beyond expectatation. More

by montesr69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 18, 2022 -

Baron Nissan responded

Hi Montesr69, we are very happy to have provided you with such a positive experience!

November 11, 2022

Everyone there has a smile on their face and so friendly. Work is done quickly and right …. My go to dealer here in the NYC area …. More

by SASTRAUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Emanuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Spira
Report | Print
Nov 18, 2022 -

Baron Nissan responded

Sastrauss, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron Nissan, Inc..

November 02, 2022

Everyone was very friendly, prices paid were rather reasonable for a dealership. we'll certainly be back More

by bigpav7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Spira
Report | Print
Nov 06, 2022 -

Baron Nissan responded

Hi Bigpav7, we are very happy to have provided you with such a positive experience!

Dec 31, 2022 -

bigpav7 responded

I second my previous review, as we've been there again since. Baron blows the other LI dealerships out of the water on every possible level. Service is impeccable, prices are lower than anywhere else including indy shops, there are no pushy service advisors or unreasonable waits. Everyone was courteous, friendly, and went out of their way to help. Every Nissan in this family will be going to Baron for service going forward, despite the fact that there are several dealerships closer to home.

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