Baron Honda

The task of car-buying was a torturous experience for me. I did a ton of research, and finally found myself back at Baron Honda. Jack made the buying experience a pleasure. He was helpful, informative, fr I did a ton of research, and finally found myself back at Baron Honda. Jack made the buying experience a pleasure. He was helpful, informative, friendly (even though I had my 6-year old granddaughter with me!) and handled everything perfectly. When it came time to do the financing, Theresa was so friendly and helpful, it was a breeze. My dealings with Baron Honda were completely positive! More

This was the greatest experience I ever had at a dealership. Was in and out in no time. Did not have to spend the day at a dealership. Loved it. I have recommended this dealership to everyone I dealership. Was in and out in no time. Did not have to spend the day at a dealership. Loved it. I have recommended this dealership to everyone I know. Thanks again for the great experience. More

I have been purchasing cars for more than 30 years....I can honestly say that this was perhaps the smoothest vehicle purchase I've ever experienced. Bobby was a true gentleman, and met all of my concerns a can honestly say that this was perhaps the smoothest vehicle purchase I've ever experienced. Bobby was a true gentleman, and met all of my concerns and answered all of my questions without any problems. I would not hesitate in referring anyone to Baron Honda, and to especially ask for Bobby's help. More

This is our second car from Baron Honda and with Tony Noto as our sales associate. Great experience all the way around including all the support staff which helped! Tony is the most down to earth sales Noto as our sales associate. Great experience all the way around including all the support staff which helped! Tony is the most down to earth salesman, quite frankly, it wasn't even like dealing with a typical dealership, no rush, highly knowleageable and a great product! I highly recommend this dealership as they do not play games AT ALL and help make it happen! More

I was very pleased with the way that I was treated by Jacy. Being a senior citizen and a woman, my experiences at other dealerships have not always been pleasant. I've usually been greeted nicely but Jacy. Being a senior citizen and a woman, my experiences at other dealerships have not always been pleasant. I've usually been greeted nicely but then treated like I'm the 'village idiot' when it came to actually buying a car. I found the experience here very informative, was treated with respect and purchased the CRV when I really wasn't planning a purchase that day. I felt that I was treated fairly and with dignity and would certainly return there when it is time to purchase another vehicle. More

I pulled into Baron Honda at around 10 am on a Friday in late September. I leased a 2013 Honda Fit within an hour. Everything was done so quickly. The Honda FIt was ready for me to drive out of the lot at late September. I leased a 2013 Honda Fit within an hour. Everything was done so quickly. The Honda FIt was ready for me to drive out of the lot at 1 pm. Great deal. No pressure. Neil Weissman was excellent to work with. Joe Giella was too. I love the car. It's amazing. Really great experience. More

I had purchased a pre-owned Kia. The check engine light came on & stayed on. Baron Honda spent the better part of 2 months trying to have the problem corrected. Three mechanics later & the light was still came on & stayed on. Baron Honda spent the better part of 2 months trying to have the problem corrected. Three mechanics later & the light was still lit( even though the car ran great.). The service manager always gave me updates. Baron Honda took the car back & put me in a Honda. Jack kept telling me he thought I'd really like the Honda. He was right. I really really like it. I'm surprised at how much I like this car especially since I was so attached to my Kia. I would definitely recommend Baron Honda. Between the service dept, sales dept & finance I can say what could have been a negative and traumatic experience turned out to be a very positive experience. More

I bought a 2011 Honda pilot at Baron Honda-route 112, Patchogue. sale of vehicle was pending the rims being reconditioned to new. The whole process went ok until the first family ride. We noticed the whe Patchogue. sale of vehicle was pending the rims being reconditioned to new. The whole process went ok until the first family ride. We noticed the wheels were out of balance. I requested by phone that the weights used for balancing be placed in a hidden location as before. I was told no problem from service dept. I was told to come down to drop my vehicle off and make sure I put it in writing so that there would be no mistake. Which I did. Tony Noto, the sales manager accepted my car into service and triple underlined my request for the weights to not be placed on the face of the rim. Sounds simple enough. However, the weights were placed on the face of the rim, causing damage. Their service manager refused to remove the weights which would disclose the damage beneath saying that it could not be done any other way. This lead to arguing back and forth for two days because conveniently the only people who could right this wrong were not available. When finally I was able to speak to Dominick the general manager, I was told that they refused to release the vehicle, because it would be unsafe to undo the balancing and also refused to balance from behind because his way was the right way to do it and pilots could not be static balanced which hides the weights. This is ridiculous because the type of vehicle has nothing to do with balancing a tire and rim. Hiding the weights is the preferred method of balancing for many quality rims. They also refused to be responsible for damage of rim after removal by anyone else because they couldn't trust that they would be removed correctly. This clearly and conveniently removes them from all liability of the damage that their mistake caused to the new rim. Apparently only their service department is qualified to balance tires. This must be a really technical procedure. lol. This is a blatant case of not taking responsibility for their mistake. Things got out of hand and after 3 days for a 5 minute wheel balance, my car was returned with 2 door dings, one small dent over the fender well and multiple small nicks and scratches. I hope this gives you an idea of the quality of people you are dealing with at Baron Honda. I hope you don’t have a real issue to deal with through them. Can you imagine being told that the service manager has the last say of anything on your vehicle. What I brought it there for was discussed and in writing, but he did it his way and never called to discuss the matter. It is clearly a cover up for a stupid mistake. Apparently Dominick the general manager talked to Mr. baron, who claimed that they have to do what the service manager felt was right. After all this, I want you to know the truck was sold to me by baron with the weights on the inside of the rim . I told them this and after waiting a day was told, "that was a mistake, now they’re done right" and refused to return them to the way they were. Problem is that I bought and own the vehicle now, not them. Even after a failed NYS inspection, which could be due to poor brakes, tires and other serious issues, it is your right to leave and have someone else do the work. So I leave saying caveat emptor (let the buyer beware) and be careful at Baron, Route 112, Patchogue. More

I was in the market to down size to a smaller more cost effective car and met Jack at Baron Honda . I ended up purchasing a 2013 Honda Fit which I totally love the gas mileage is great and I am saving a b effective car and met Jack at Baron Honda . I ended up purchasing a 2013 Honda Fit which I totally love the gas mileage is great and I am saving a bundle. Jack was friendly and very informative he made the process a simple one taking care of my trade in and getting me a great price I might add. I can't say enough good things about my Honda and the service I have received. I will be a repeat customer. More

I was looking to purchase a 2013 Honda Pilot. I initially visited my local Honda dealer closest to my home where I had previously purchased a 2010 Honda CRV. After visiting that dealer, I did not initially visited my local Honda dealer closest to my home where I had previously purchased a 2010 Honda CRV. After visiting that dealer, I did not feel as if I was receiving the best price on the Honda Pilot or the level of service I expected. I then went to a total of four other Honda dealerships and decided to purchase the Honda Pilot from Jacy Baron at Baron Honda. Jacy was a complete professional. He was knowledgeable, honest and straight forward. There were no sales games or high pressure tactics. He offered me an excellent price on the Honda Pilot and a very fair price on my trade in. The price I received on the Honda Pilot and trade in was only surpassed by the excellent customer service I received from Jacy at Barron Honda. I would not hesitate in referring my friends and family to Jacy at Barron Honda. Best new car purchase experience I have had. More