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Baron Honda

Patchogue, NY

4.8
1,028 Reviews

17 Medford Avenue

Patchogue, NY

11772

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Showing 1,028 reviews

June 10, 2016

oil change On Thursday june 9,2016,I called The Baron Honda Service department around 2:30 pm to ask if I can bring my civic for oil change and I was told only More

by Sheikh Jamil Shahid
Recommend Dealer
No
Employees Worked With
Service Department
Jun 27, 2016 -

Baron Honda responded

I apologize for any misunderstanding you may have had with our service staff. After researching your complaint I discovered that my technician had legitimate concerns about removing the engine oil drain plug. The vehicle in question is a 2004 with over 216,000 miles on it. When we looked at the vehicle we saw that the oil drain plug crush washer hadn't been replaced in a long time. In addition the drain plug was severely over tightened. We use a torque wrench to tighten drain plugs, most other repair facilities do not. If we had loosened the drain plug and the threads were damaged, you would have been stuck until the following day. The fair and responsible thing to do is to inform the customer of potential problems prior to changing the oil. At no point did the advisor try to sell you an oil pan, she simply advised you of a potential problem.

May 31, 2016

3rd Car from Baron Honda This is not a fancy, high end, Glass and Steel, type of dealership. The sales staff is friendly, honest, and not high pressure. I was reminded o More

by Donut Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Combs
May 30, 2016

Great dealership No fuss or hassle, Baron Honda was a great dealership to buy a new car from, everywhere from sales to services. Jack Curran is a great guy to deal wit More

by civicguy02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Curran, Theresa Neikam, Service Department, Jennifer Hecker
May 29, 2016

New Honda CRV Jack Curran was professional and courteous and made our car buying experience a total pleasure. He stepped us through each process with ease and spee More

by Stephen B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Curran, Theresa Neikam
May 29, 2016

Ask for Jack Jack is that likable uncle makes you feel like family... Thanks Jack ..... Cheers mate... Stay Gold. appreciate the hospitality. And well see you s More

by DortheyPteitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Curran
May 25, 2016

Excellent experience Excellent dealership, this is my third lease from this dealership, everything goes very very smooth I highly recommend them! They are a pleasure to d More

by DRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Noto, Theresa Neikam, Steve Jasuta
May 25, 2016

Repeat buyer My family and I have bought several cars from this dealer over the last 40+ years. I personally have owned 4 Hondas. I just purchased my second CRV. More

by Linda SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Curran, Tony Noto, Theresa Neikam
May 25, 2016

Very pleasant, worry-free & fantastic car buying experience! Our entire experience was great. Robert Noto was wonderful!! He was friendly and nice to speak with, and was straightforward, genuine and honest wit More

by JoePro-KPLIslander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Robert Noto, Jenna Goldstein, Jennifer Hecker
May 24, 2016

We had a wonderful experience with Baron Honda. Our Sales Representative Dustin was extremely helpful. He was friendly, polite, and delivered the car we wanted, at the price we needed. I would recom More

by AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Dustin Resto
May 23, 2016

Very Professional Dealership I am currently looking for a new vehicle to commute to work. I called down to Baron Honda and reached their representative by the name of Ken. Ken was More

by Nommus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Welliver
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