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Baron Honda

Patchogue, NY

Overview
Reviews
Vehicles
4.7
1,004 Reviews
Call Dealership (631) 475-8400
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17 Medford Avenue

Patchogue, NY

11772

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Showing 1,004 reviews

October 11, 2023

Thank you to the Barron team for helping me out. It’s been a pleasure servicing my car with you. Thank you for making it very quick. If anyone is looking at a DealerRater, please take the time to s More

by RoRo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Helpful
October 10, 2023

Mike was great. The work was done fast and efficiently at a very good price. I was kept informed during the whole process. This is best car dealership service dep More

by DonnyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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October 08, 2023

My daughter and I worked with Joe Turner he made the whole process easy from start to finish, he kept us informed he was a pleasure to work with . I have never had this kind of treatment at a dealershi More

by jaynenep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Joseph Turner
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Helpful
October 07, 2023

Had front breaks and inspection done, they kept me informed of cost and I felt they were very honest and never tried to push any unnecessary repairs. More

by luvthek9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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October 05, 2023

It is always a pleasure to do business with Tony Noto . He always provides outstanding customer service.I always recommend Baron Honda and Tony to all our family and friends. More

by Janineniblock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Tony Noto
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September 25, 2023

It was our first visit to this dealership and they did a great job serving our Pilot More

by denise64p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Guarino was great to work with, Service Department
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September 21, 2023

I have asked this dealership for a price "for cash" several times. They refuse to give me the price. They insist I come into the dealership and negotiate a price. I AM NOT GOING TO MAKE A TRIP TO ANY D More

by vintagegas
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jenna Goldstein
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Oct 14, 2023 -

Baron Honda responded

Hey Bill! For someone who only had one email interaction with me I was very surprised to see this negative review. Unfortunately, now a days, it is very common for a dealer to require you to come in to the showroom to get full out the door pricing for financing or CASH price. Also, I am not a sales person so you would get the most information with a sales person or sales manager. I would not want to pass over any inaccurate information to you. Smart consumers come into the showroom because it is rare for a sales manager to let a customer walk out without a purchase because we will always work with you. At the end of the day I was just doing my job, which is to set showroom appointments. I am sorry our one conversation upset you this much. The Mustang sold anyway, to someone who came in for pricing, made a deal and left happy with their new vehicle. Good luck on your car search if you have not purchased already.

Oct 16, 2023 -

vintagegas responded

You mention "SMART CUSTOMERS COME INTO THE DEALERSHIP". Maybe those "so called" smart customers are not disabled veterans as I am. It is difficult for me to get around. SO I ASK FOR A PRICE BEFORE I WASTE MY TIME AND YOURS!

Oct 16, 2023 -

vintagegas responded

You mention in your response that "SMART CUSTOMERS COME INTO THE DEALERSHIP". Maybe those "so called" smart customers are not disabled veterans as I am. It is difficult for me to get around so I ask for a price not to waste my time and yours!

Oct 17, 2023 -

Baron Honda responded

Bill, You responded one time to an automatic email. I responded, you did not answer. We also had no phone number to try and contact you another way. If you expressed to us that you were disabled we would have of course worked with you. Thank you for your service. Good luck on your next car buying venture.

Oct 18, 2023 -

vintagegas responded

You say in your latest response that I only responded once to an automatic email. AS I SAID IN PREVIOUS RESPONSES, I CONTACTED YOUR DEALERSHIP SEVERAL TIMES. I did not think it was necessary to inform you or the dealership that I was a disabled veteran to get preferential treatment. ALL people who email or respond to automatic emails or otherwise SHOULD BE ANSWERED AND TREATED WITH RESPECT AND DIGNITY.

Helpful
September 15, 2023

Anthony my advisor took very good care of my car. Had my brakes checked & serviced , oil changed & transmission service all needed & completed. NYS inspection done and Baron Honda does a great job. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony & tech 579, Service Department
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August 24, 2023

Joseph Turner was amazing in every regard. When I drove off with my car I was elated and felt very secure that he helped me navigate all the bells and whistles! Ty so much Joe!! More

by pdwyer45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Turner, Joseph Jack
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Helpful
August 09, 2023

They do an excellent job in repairing your vehicle and the service is quick and I was kept well informed More

by Lep407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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