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Baron Honda

Patchogue, NY

4.8
1,028 Reviews

17 Medford Avenue

Patchogue, NY

11772

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Showing 1,028 reviews

April 26, 2018

Quick and efficient Brought my car in for a NYS safety inspection and was in and out in half an hour.. The service team was great.and the price was terrific. More

by BPOBRIEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

I live an hour east of Baron Honda. They are worth the drive I have been a customer of Baron Honda for over 5 years and 2 cars. They take great care of my care, and therefore they take great care of me. More

by IAMBLEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

Baron Honda Service Prompt service- reasonable price-clean waiting area-clear explanation of work that was to br performed-price quoted was price paid-no hidden fees-inte More

by RONMINCIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Christian, Service Department, Steve Jasuta
April 24, 2018

Fantastic experience I am not one to really write reviews, but this was such a great experience of honesty that other people should know about Baron Honda. I dealt with a More

by Mtbker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, John Hurley
April 23, 2018

Amazing customer service From our initial contact via the phone, Bobby was the embodiment of the consummate professional. He listened to our needs concerning a lease for my e More

by SueRon1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
April 22, 2018

Judy and Earl Felt very comfortable with sales rep no pressure, friendly and helpful, I was completely happy with my purchase and have recommended Joe Turner to fri More

by earl and judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Turner
April 22, 2018

Steve Jasuta I am extremely impressed with all of the Baron Honda people, especially the person who helped me choose a new car, Steve Jasuta. He is very pleasant a More

by gen1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jasuta
April 22, 2018

First Time car buyer I am a first time car buyer and Joe helped me tremendously with the finances. It was about a month long process and Joe kept in touch with me every st More

by stephk12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Turner
April 21, 2018

Purchased 3 cars and would go back again, Great Experience Had such a great experience the first time I went back twice more for my daughter's cars. I worked with sales rep David Burns, and had a great buying More

by Brian M
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Burns
April 20, 2018

Sad and disappointed Car order not fulfilled, Baron claimed no car available on LI, I found and purchased in another dealer, Baron didn't help me as customer More

by Fran
Customer Service
Recommend Dealer
No
Employees Worked With
Tony Noto, Steve Jasuta
Apr 20, 2018 -

Baron Honda responded

We appreciate your feedback. We never informed you that there was no car available on the island. You were made aware that there was one at a local dealer but you did not want miles put on getting it here. In return we factory ordered you one from Honda but experienced a long production wait period. So you then cancelled. We tried our best to gain your business but in this case fell short. We hope in future we can do what we can to earn you as a returning customer.

Apr 20, 2018 -

Fran responded

Please get the facts correct. I factory ordered the car, Jan10th( as per the credit card receipt) and was promised delivery by end of March. On April 3rd, Tony told us there was one car that might be available from another dealer. He called to say that he inquired and the car was already sold. The following day Steve called us to ask for an additional 2 weeks since he thought the car would be in. We waited the 2 weeks and no car was delivered. That's when we cancelled the order and obtained a refund. ( April 18th). We purchased the car I originally ordered from you from another local dealer. I said I didn't want hundreds of miles on the car, not 15 which would have been on the car had you made a swap. I think that the 15 weeks I waited was patient enough.

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