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Baron Honda
Patchogue, NY
1,026 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 07, 2019
Unethical I have leased three vehicles through Baron Honda and never had an issue. My son recently needed to purchase a used vehicle so my husband took him to B I have leased three vehicles through Baron Honda and never had an issue. My son recently needed to purchase a used vehicle so my husband took him to Baron Honda and they negotiated with Dave to purchase a used 2010 Honda Accord. Dave quoted an interest rate of 6.1% because of the age of the vehicle. My husband was co-signing the loan with my son and has a credit score of over 800. When my husband picked up the vehicle he dealt with Theresa in financing. He came home and I looked at the paperwork and they charged 8.9 % interest, over 2 points higher than we were quoted. They also overcharged $1000.00 in "fees" that were not agreed upon. I called the dealership the next day and they issued me a check for the overcharges of $1089.00. I refinanced the car on my own for 4.4%. Just a very unpleasant experience. They lost me as a customer. More
by Bonnie Cakouros
Employees Worked With
Theresa Neikam, David Burns
October 04, 2019
I have been servicing my car year for over 1yr. The tech I have been servicing my car herr for over 1yr. The tech and advisor go above in beyond to provide excellent service. I love that they have a female t I have been servicing my car herr for over 1yr. The tech and advisor go above in beyond to provide excellent service. I love that they have a female tech to work on my car. I recommend baron honda to all my friends. It always feels like home when getting my car services. Thank you to the tech and advisors for all your help More
by ISIDRA
Employees Worked With
Service Department
October 01, 2019
The most pleasurable experience I have ever had purchasing a new vehicle! I will recommend Baron Honda to anyone I know looking for a new car. purchasing a new vehicle! I will recommend Baron Honda to anyone I know looking for a new car. More
by CivicSI
Employees Worked With
Theresa Neikam, Robert Noto
September 29, 2019
Thank you for a great experience! Buying a car has always been stressful in the past. I dreaded going through it again. I had a wonderful experience at Baron Honda. They do not use Buying a car has always been stressful in the past. I dreaded going through it again. I had a wonderful experience at Baron Honda. They do not use high pressure tactics where you have to make up your mind right then and there. I appreciated that. They were quick to answer my questions and they did not leave me waiting. The experience was professional and respectful of my time. I highly recommend this dealership! More
by Stacy
Employees Worked With
Dominick Roncone, Joseph Giella , Theresa Neikam, Bobby Brodeur
September 22, 2019
Exceptional customer service I was thrilled to transfer my old vehicle for a new CRV in just a few days time with NO hassles. Joe Turner handled everything professionally and effi I was thrilled to transfer my old vehicle for a new CRV in just a few days time with NO hassles. Joe Turner handled everything professionally and efficiently! I have also used the service department with my previous vehicle and they were always equally accommodating and professional. More
by kaygee
Employees Worked With
Joseph Turner, Jennifer Hecker
September 13, 2019
"Our best leasing experience in 20 years!" My wife and I just leased 2 vehicles with Dustin Resto. He was professional and very courteous. No pressure at all and very helpful. Theresa made th My wife and I just leased 2 vehicles with Dustin Resto. He was professional and very courteous. No pressure at all and very helpful. Theresa made the whole transaction easier then we could have imagined. Thank you both again. .We will be back for future vehicles and we will highly recommend them to our friends and family.. More
by Joe.C
Employees Worked With
Theresa Neikam, Dustin Resto
September 12, 2019
Totally professional with wonderful people working there. This is the second car bought from the dealership including services for the first car. Highly recommend. Totally professional with great knowledge o This is the second car bought from the dealership including services for the first car. Highly recommend. Totally professional with great knowledge of their product. Dustin was so wonderful. Always felt that it was not just a sale he truly cared if I was happy and comfortable with my decision. He answered all my question and explained everything about the car and the process. Highly recommend him to family and friends. More
by Happy
Employees Worked With
Theresa Neikam, Service Department, Dustin Resto
September 05, 2019
They are rude The service manager Brian hung up on me twice. When I called he wont listen to me talk trys to talk over me. Told me wont service my car after I waite The service manager Brian hung up on me twice. When I called he wont listen to me talk trys to talk over me. Told me wont service my car after I waited 3 weeks for appointment. More
by Upset
Employees Worked With
Brian Service manager, Service Department
September 02, 2019
Outstanding Wonderful Experience dealing We leased a 2019 Honda Accord EX from Baron Honda. Jennifer, who is the Internet Sales Manager was terrific. She gave direct answers, knew pricing of We leased a 2019 Honda Accord EX from Baron Honda. Jennifer, who is the Internet Sales Manager was terrific. She gave direct answers, knew pricing of vehicles, it was a pleasure to deal with Jennifer. As I have leased many vehicles with numerous manufacturers and dealerships, I would highly recommend Baron Honda. Baron gave the most competitive lease deal. Jennifer responded quickly and always extremely professional. There was no hidden fees when we picked up the Accord. The pricing quoted was the price paid. Baron Honda is a terrific car dealership which other dealerships should emulate. An absolute pleasure! Jennifer, a huge thank you. Sincerely Bruce S More
by BruceS
Employees Worked With
Jennifer Hecker
