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Baron BMW

Merriam, KS

4.6
1,823 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,823 reviews

January 26, 2021

Great customer service and timely repair of the issue. Randy was very helpful in setting up and following through on my vehicle’s care. Highly recommend Baron BMW. More

by Sleepdoc61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 27, 2021 -

Baron BMW responded

Thank you for your kind words for Randy! We thank you for your business and look forward to your next visit!

January 25, 2021

Very professional dealership! They went above and beyond with sales and customer service. The doc fee seems a steep, but overall very classy dealer to work with. More

by psabers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa DesBien
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next vi

January 25, 2021

Scott Keller was great. Explained all features of my X5 after sale. Scott made this an enjoyable experience. Thanks for your help. I really appreciated it. More

by jog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott keller
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words for Scott! We thank you for your business and look forward to your next visit!

January 25, 2021

Travis did a great job making sure my BMW got the service it needed and made sure my needs were taken care of during my wait. More

by Karen8778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 27, 2021 -

Baron BMW responded

Thank you, Karen, for your kind words for Travis! We thank you for your business and look forward to your next visit!

January 25, 2021

Contract signed on 12/18/20 and my trade-in still hadn't been paid off by them as of 1/25/21. Now my payment is 20 days past due so far and will soon have a negative affect on my credit score. I have cau More

by tommy94gt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Jones, Joshua Thomas, Brandon Shannon
Jan 27, 2021 -

Baron BMW responded

Thank you for your feedback about your buying experience, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Patrick Duffer General Sales Manager pduffer@baronauto.com

January 24, 2021

Had a great overall experience with the BMW dealership. Debrecht always goes above and beyond what is required.. Great customer service and attention to detail in working through service process. ! Than More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words for Debrech! We are thrilled that you had a great service experience!

January 23, 2021

I had an excellent service, Travis Davidson was very kind and explained everything to me in detail, I will definitely return for the next service of my vehicle and I will recommend it to my friends. More

by Margarita Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words for Travis! We are thrilled that you had an excellent service visit!

January 23, 2021

I was able to get an appointment quickly. Jason was courteous, professional, and informative. He was available when I needed him... returned phone calls promptly. I would request Jason again if I nee More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Jan 25, 2021 -

Baron BMW responded

Thank you, Susan, for your kind words for Jason! We thank you for your business and look forward to your next visit!

January 22, 2021

Travis Davidson was great to work with @ Baron BMW. They are professional, prompt and mostly provide updates when you leave your Car for the service. More

by Ivan T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson
Jan 25, 2021 -

Baron BMW responded

Thank you, Ivan, for your kind words for Travis! We thank you for your business and look forward to your next visit!

January 22, 2021

Great service. The repair center is odd to get in and out of, however Travis was amazing he remembered my name 4 days later when I was able to pick up my car. He went over all my issues and worries and told More

by jjlawre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 25, 2021 -

Baron BMW responded

Thank you for your kind words for Travis! We thank you for your business and look forward to your next visit!

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