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Baron BMW

Merriam, KS

4.6
1,815 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,815 reviews

February 01, 2021

Satisfied with the service. Ryan was really friendly and attentive. He answered all my questions and provided an A+ service. Your customer service area is very welcoming. More

by Wiloboricua74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 03, 2021 -

Baron BMW responded

Thank you for your kind words for Ryan! We are thrilled that he provided you with a friendly and attentive service visit. We look forward to your business with us again!

February 01, 2021

Service Manager on the inside and outside were great when I identified a warning light after I left and returned they quickly identified the issue and corrected it so glad it was caught before I got to far a More

by ndmo211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Ellenberger
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

January 31, 2021

Great, timely service. Staff was insightful and very professional i always enjoy working with Rayyan, who gave me the very good advice of obtaining the extended service plan which I did today. Isaac wa More

by Drmubaslat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac, Rayyan
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words for Rayyan and Isaac! We thank you for your business and look forward to your next visit!

January 30, 2021

Always excellent service and a very knowledgeable staff! Joe was very helpful and pointed out things that needed to be addressed. Dealership is always clean and easy to get in and out of. More

by lancerdad004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your continued business and look forward to your next visit!

January 30, 2021

Great to work with. They was very motivated to explain the bmw I was looking for. I ordered an X5 and when it came in they explained all of the features. I will differently go back to Baron BMW when I am More

by Kenbmw21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Zack
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

January 30, 2021

They are ALWAYS professional and courteous. They treat their customers with respect and make you feel at home. The waiting area is always maintained and the complimentary drinks are always stocked. Great More

by ANTHONY.C.PITTALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

January 30, 2021

Randy is always very helpful and makes sure we're happy with the service. The service was easy to setup online, drop off was easy, service was quick, and payment was straight forward. More

by tl1000sv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Feb 01, 2021 -

Baron BMW responded

Thank you for your kind words for Randy! We are thrilled that you had a quick service visit!

January 29, 2021

Service was easy to schedule. Follow up text for repairs easy to understand. Repairs done as decided. Randy and rest of staff very courteous and informative. More

by jankaoliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 29, 2021 -

Baron BMW responded

Thank you for your kind words for Randy and our staff! We are thrilled that we provided you with a courteous and informative service visit. We look forward to your business with us again!

January 28, 2021

Service was great John Naegele did an excellent job on exalting the process and providing detailed Information on the car. I would recommend Baron BMW More

by shannonc0171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegle
Jan 28, 2021 -

Baron BMW responded

Thank you for your kind words about John! We are very happy to hear that we were able to provide you with an enjoyable service experience!

January 27, 2021

Our first experience with Baron is what brought us back again. They stand behind the products they sell regardless of the make. We bought a new BMW X2 and love it. More

by lboldt13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele, Matt Coles, Allison Argill
Jan 27, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

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