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Baron BMW

Merriam, KS

4.6
1,815 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,815 reviews

February 15, 2021

I have consistently gotten terrific service every time I visit!! They are always courteous, professional, and leave my car in tip-top shape!! I completely trust them with my 328xi coupe!! More

by flsunflower3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Feb 17, 2021 -

Baron BMW responded

Thank you. We're glad that you had a terrific experience with your recent service visit.

February 12, 2021

From the first time I walked in I had an exceptional experience. The client advisor I worked with was not only knowledgeable, personable and kind, but he wasn't pushing in any sort of a way and conseque More

by ashlie.metzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele
Feb 15, 2021 -

Baron BMW responded

Thank you, Ashlie, for your kind words for our staff! We are very happy to hear that we were able to provide you with an exceptional experience! We thank you for your business and look forward to your next visit!

February 12, 2021

I’ve purchased over 15 cars from all different dealerships. This was easily the best experience/dealer I have ever worked by far! I will definitely be a returning customer. I would 10 out of 10 re More

by MilesAGrantham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Feb 15, 2021 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an exceptional car buying experience! We thank you for your business and look forward to your next visit!

February 12, 2021

Great customer service! The service department is very professional and courteous. They were especially attentive to my specific requests and provided great detail to include a video of the items that nee More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Davidson was very attentive to my requests and provided excellent recommendations for my 330i. Also Joe Lawhead the parts manager was very helpful!
Feb 15, 2021 -

Baron BMW responded

Thank you, Kerry, for your kind words! We thank you for your business and look forward to your next visit!

February 12, 2021

Superior service, as always. Scheduling completed 12 months in advance — impressive. Meet-n-greet by the shop team was welcoming and efficient — they were ready for me. COVID precautions across the bo More

by Ohhiv74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2021 -

Baron BMW responded

Thank you for your kind words for Jason! We are thrilled that you had a superior service experience here with us! We thank you for your continued business and look forward to your next visit!

February 11, 2021

Ryan at Baron BMW is a class act and extremely knowledgeable. He has great communication skills and is always prompt at reaching out with status updates. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Feb 12, 2021 -

Baron BMW responded

Thank you, Steve, for your kind words for Ryan! We thank you for your continued business and look forward to your next visit!

February 11, 2021

World class service every time we visit!! Thank you for all you do for your customers! We are a loyal BMW family for life and share our experiences with friends and family. More

by laupowell83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan D
Feb 12, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

February 11, 2021

Repair done on a timely basis. Travis was courteous and kept me informed. Good job. Vehicle was finished in an hour. Will schedule oil change in the fall. More

by landesgrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Feb 11, 2021 -

Baron BMW responded

Thank you for your kind words for Travis! We thank you for your business and look forward to your next visit!

February 10, 2021

Always courteous and easy to work with. Fair minded organization. I’ve purchased my last 4 card at this dealership and have worked with Jason in the Service department for the past several years. T More

by Stephan.McCall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 10, 2021 -

Baron BMW responded

Thank you Stephan for your kind words for Jason and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

February 09, 2021

Beautiful show room and great amenities and I love the BMW store staff were very fun friendly and very attentive- what a sexy place to get auto service More

by stephion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason or Justin
Feb 10, 2021 -

Baron BMW responded

Thank you Stephion for the positive review. We're glad that you had a very fun, friendly, and attentive experience with your recent service visit. We look forward to your business with us again!

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