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Baron BMW

Merriam, KS

4.6
1,813 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,813 reviews

March 23, 2021

Loved the experience, very friendly and knowledgeable staff. Helped us every step and very accommodating with our schedule. Will be recommending to family and friends More

by Mbjthuisman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Naegele, Ben(finance)
Mar 26, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

March 17, 2021

We appreciate that they did not overpromise or under deliver. On the contrary, they were very forthright, and exceeded every expectation. We likewise requested to be left alone, and to respect our casua More

by Sunnyslopehoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John nagaele. Landria from finance.
Mar 19, 2021 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

March 17, 2021

My experience in buying my new BMW was stellar! The salesman I dealt with, Scott Keller, was amazing with his knowledge, professionalism & kindness during the process of purchasing my new vehicle. I’ More

by Susan71038
Recommend Dealer
Yes
Employees Worked With
Scott Keller
Mar 19, 2021 -

Baron BMW responded

Thank you Susan for your kind words for Scott! We are thrilled that he provided you with a stellar car buying experience. Congratulations on your new BMW!

March 17, 2021

Friendly staff and decent price, but... Changed terms AFTER agreement signed and down payment transferred. Very deceitful and unprofessional. Luckily I had financing already lined up. I suggest you do th More

by wrcostrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alison
Mar 19, 2021 -

Baron BMW responded

Thank you for your feedback about your experience with our finance department, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Brandon Shannon Car Sales Manager bshannon@baronauto.com

March 12, 2021

During my process of looking for a vehicle I found Baron to be the best and most professional. Lifetime customer from now on!! Thank you More

by lestats240
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayan
Mar 12, 2021 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words!

March 11, 2021

Everyone was wonderful!! They were patience with us. They took time with us and didn’t hurry us to make any type of decisions. Explained the car’s function in detail. More

by Kara H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Alyson
Mar 12, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

March 11, 2021

Overall I think this dealership is excellent. I have purchased multiple luxury automobiles. Mercedes, Lexus, Jaguar, and Genesis. Matthew Coles did a great no nonsense job selling me a new BMW X5. My f More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Coles
Mar 12, 2021 -

Baron BMW responded

Thank you, Charles, for your kind words for Matthew! We thank you for your continued business and look forward to your next visit!

March 03, 2021

The sales team showed great customer service and were easy to work with. I also really appreciate Baron’s curtesy of registering my new car with the DMV. Thanks! More

by Jay B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rayan Awad, Alison Argall
Mar 05, 2021 -

Baron BMW responded

Thank you Jay for your kind words! We thank you for your business and look forward to your next visit!

March 01, 2021

Scott Keller did a wonderful job! He was extremely knowledgeable and not even remotely pushy. He was patient and I do feel as though I got a great deal! More

by francescojlowe@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Keller
Mar 03, 2021 -

Baron BMW responded

Thank you for your kind words for Scott! We are thrilled that he provided you with an extremely knowledgeable and patient car buying experience. Congratulations on your new car!

March 01, 2021

Best car purchase to date. Sales person very responsive, thorough and helpful. He definitely was a pleasure to work with, making the car purchase less painful. More

by GSloan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Keller
Mar 03, 2021 -

Baron BMW responded

Thank you! We are thrilled that you had a thorough, helpful, pleasurable, and painless car buying experience!

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