Baron BMW

I appreciate the service provided by Ryan. He did an excellent job of keeping us informed about our vehicle service. He did an excellent job of keeping us informed about our vehicle service. More

My service manager, Patrick, was a dream to work with. He made everything easy and he was very polite. He made everything easy and he was very polite. More

Great service, prompt and well-done. Service and customer representative very knowledgeable and helpful. Highly recommended. Service and customer representative very knowledgeable and helpful. Highly recommended. More

Friendly, thorough, and respectful. Good communication regarding needed repairs and associated costs. Clean facility with amenities and comfortable seating. Good communication regarding needed repairs and associated costs. Clean facility with amenities and comfortable seating. More

Ryan was amazing, he kept me informed and provided great customer service along the way explaining my options as far as payment and I can appreciate that.. customer service along the way explaining my options as far as payment and I can appreciate that.. More

Great service from the service department. While waiting, I looked into buying a new car...the salesman was kind and patient with me. I'll be back and always recommend thus dealership! Thanks While waiting, I looked into buying a new car...the salesman was kind and patient with me. I'll be back and always recommend thus dealership! Thanks Everyone for the good experience! More

Everyone teated us very well and walked us through the process. Very nice facility, too. process. Very nice facility, too. More

Patrick is first class in customer service and I suspect he likes people. Car done very well. I enjoy the coffee bar also. We have purchased 3 BMW's from Baron. he likes people. Car done very well. I enjoy the coffee bar also. We have purchased 3 BMW's from Baron. More

It's a busy dealership and they are one of a few in the area, so you don't have a lot of options. They use to be much more about great custoner service, but now it seems any mediocre person can do a medioc area, so you don't have a lot of options. They use to be much more about great custoner service, but now it seems any mediocre person can do a mediocre job and it's seems acceptable. I had a transmission light fail you go off on my car and it was advised that I could should bring it in for service so I followed the instructions of the app as it popped up on me what to do to schedule appointment as if I needed a car I checked yes and then when I went in for the service that morning they said they didn't have a rental car for me and that I should have called the serice dept. Problem was it was a late Saturday afternoin and I thought the service dept was l closed by noon,. So Monday morning when I go to check in, my assigned service manager advised me that I did not call themab9ut needing a rental and so they don't have a car for me and that it was a two weeks out wait time to get a rental car for service so I guess I'm supposed to keep this car in limp mode for 2 weeks until I can get a loaner car. Whether or not I called them Saturday evenings afterlife time or show up Monday needng a car, I still needed a car and their notification time is still short. The transmission failure could have happened on a Sunday and if I was told.to call them then I would have gotten a loaner?? She made no effort whatsoever to address my issues so I reluctantly had to take my car back because I needed a car that day and the following day.. More

Great place to keep your BMW a top performer. Extremely professional and friendly staff. Totally stands behind their service. Extremely professional and friendly staff. Totally stands behind their service. More