Baron BMW

My service rep couldn’t have been better. I needed a tire replaced after hitting a pothole and they made the process very easy. Great experience! replaced after hitting a pothole and they made the process very easy. Great experience! More

Awesome job! Would definitely recommend it! Nick and sale manager Illas were helpful and they helped me to the end to get my vehicle. Thanks! manager Illas were helpful and they helped me to the end to get my vehicle. Thanks! More

Very good service provided. First mechanical worker sent a video to go through the vehicle issues, then follow up with costs by Andrew. It helps me making decision on repairing. a video to go through the vehicle issues, then follow up with costs by Andrew. It helps me making decision on repairing. More

We purchased a 2018 BMW 330xi Certified Pre-Owned car at Baron and paid the full asking price since the car was clean and initially appeared to be properly maintained & in great shape. On the way home (Wic Baron and paid the full asking price since the car was clean and initially appeared to be properly maintained & in great shape. On the way home (Wichita) from the dealership, the car had a catastrophic engine failure (warning lights, loud knocking noises and smoke) without any apparent reason. Thankfully the car has a warranty & the engine must be replaced by the dealer in Wichita with a rebuilt motor, but the response by Baron BMW management was no more than “sorry, but it’s not our fault”. No acknowledgement of the huge inconvenience or the fact that we can’t drive the new car we are now making payments on for several more weeks. In fact, it took several days of trying to contact management for them to even bother calling me back. Overall, I’m left with a rather poor opinion of Baron and their management. More

Ric Comstock when ask found the X5 M50i we wanted quickly... he helped us extremely well answered all our questions in a professional manner we are very satisfied with our purchase quickly... he helped us extremely well answered all our questions in a professional manner we are very satisfied with our purchase More

Service is quick and they are always kind and courteous. Process is efficient. I am always in and out and off to work or home. Process is efficient. I am always in and out and off to work or home. More

Advised that would no longer provide for loaners; was able to coordinate dent repairs while getting annual full service. Car service was fully satisfactory and car washed and ready upon arrival able to coordinate dent repairs while getting annual full service. Car service was fully satisfactory and car washed and ready upon arrival More

I’ve been using BMW of KC south because the service is much better and so I thought I would give Baron another chance to take care of a free recall. Once the recall work was done, the advisor informed me much better and so I thought I would give Baron another chance to take care of a free recall. Once the recall work was done, the advisor informed me I needed to pay $300 to diagnose a problem with the car not starting that I have never before experienced and have not since. They would actually not let me just go back and take the car! The diagnosis was inconclusive but they managed to get the car started, still charged me and didn’t even wash the car. I feel like I got taken. I will never go back More

Great experience! Everyone was professional and polite. They provided a loaner vehicle and washed my vehicle. Front desk was helpful and polite both with the drop off and pick up They provided a loaner vehicle and washed my vehicle. Front desk was helpful and polite both with the drop off and pick up More

Very friendly and personable employees. They gave us a great deal on a used Chevrolet Suburban. Even though we got to the dealership an hour before closing on a Wednesday, our sales agent Ryan was nothing great deal on a used Chevrolet Suburban. Even though we got to the dealership an hour before closing on a Wednesday, our sales agent Ryan was nothing short of a pleasure to work with. The Sales manager Peter gave us a wonderful deal. The business manager Allison was funny, helpful, and very thorough with answering all our questions and quick with closing. We had a great experience and would recommend Baron BMW to anyone looking to buy a new or used vehicle. More