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Baron BMW

Merriam, KS

4.6
1,813 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,813 reviews

April 27, 2021

It was very easy to make an appointment and I was able to get an appointment the next day. Service staff is great and save me some money. I would recommend this BMW dealership for service. More

by alfaromeo4C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 28, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

April 26, 2021

The service at Baron BMW was efficient. I found the staff to be very friendly and helpful. I’ve been a customer for the last 6 years. More

by CarEm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Apr 28, 2021 -

Baron BMW responded

Thank you for your kind words for our staff! We thank you for your continued business and look forward to your next visit!

April 26, 2021

I took my BMW X5 in for routine brake service. Andrew Cure was great, the work was done quickly and the price charged was very reasonable. More

by Archie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cure
Apr 28, 2021 -

Baron BMW responded

Thank you, Archie, for your kind words for Andrew! We thank you for your business and look forward to your next visit!

April 23, 2021

Joe is amazing 🤩 On time service friendly reliable personable. Joe was professional and didn’t have to wait along time. All employees wore masks and thisi is an A plus for safety of their customers More

by bumpey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 23, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

April 23, 2021

No complaints! The service was great and fast. People were friendly and accommodating. I would go back to this dealership for my service needs again. More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Danley
Apr 23, 2021 -

Baron BMW responded

Thank you, Katie, for your kind words! We thank you for your business and look forward to your next visit!

April 23, 2021

I usually receive great service. When I went into the dealership, the vehicle had not been washed, vacuumed, nothing. I hope this was isolated incident as I have never had this happen before when using More

by IP Para
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
April 23, 2021

Ryan DeBrecht is super helpful, always understanding, very knowledgeable!!! Not enough words to describe my appreciation of the whole service team... the only place that I would take my car for service o More

by EliseS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Apr 28, 2021 -

Baron BMW responded

Thank you, Elise, for your kind words for Ryan! We thank you for your business and look forward to your next visit!

April 23, 2021

Joe in service went above and beyond to make sure all my concerns were addressed. My appointment was to address one item, but he answered and took care of two other items while I was there effectively savin More

by l.sales14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Apr 28, 2021 -

Baron BMW responded

Thank you for your kind words for Joe! We thank you for your business and look forward to your next visit!

April 23, 2021

The sales process getting to an acceptable number was smooth but the delivery was unacceptable. The car has an emmissions insoection due so obviously a key read was not done. More

by mnmpollard0818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Santiago , Zach
Apr 26, 2021 -

Baron BMW responded

Thank you for your feedback about the delivery of your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Brandon Shannon Car Sales Manager bshannon@baronauto.com

April 22, 2021

I always receive great service at Baron. They are always extremely helpful in addressing any concerns that I have. They definitely go the extra “mile” :) More

by SonyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Joe
Apr 23, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

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