
Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,813 reviews
Travis was responsive and helpful in all matters including finding transportation for me quickly when the service took longer than expected due to finding a issue with airbag. including finding transportation for me quickly when the service took longer than expected due to finding a issue with airbag. More
The online transaction was quick and flawless. All Baron representatives I dealt with were top notch. Made the entire transaction enjoyable. Great job guys. Perri. representatives I dealt with were top notch. Made the entire transaction enjoyable. Great job guys. Perri. More
Great service. Always taking care of me when I come get both of my bmw vehicles services. Love the complimentary washes after every visit. Thanks both of my bmw vehicles services. Love the complimentary washes after every visit. Thanks More
Have been doing business with this dealership for many years and have always received excellent service. Service people are always thorough and go above and beyond to be sure all points are covered. years and have always received excellent service. Service people are always thorough and go above and beyond to be sure all points are covered. More
Great, friendly service by a knowledgeable team. I especially like their “wall of experience” showing which team members have what number of years worked - some have over 25 years of time under the ho especially like their “wall of experience” showing which team members have what number of years worked - some have over 25 years of time under the hood! More
Buyer beware. Contracts wrong three times...including completely wrong new car listed on first contract when meeting in a halfway location to finalize sale. Waiting on a fourth contract. No cash back completely wrong new car listed on first contract when meeting in a halfway location to finalize sale. Waiting on a fourth contract. No cash back check as promised. Did not payoff car traded in. Having to contact holding company for help. Would like to do business with another BMW company more efficient and trustworthy. Never , ever had an experience with any dealership like this before. More
Everyone was helpful. Everything was as anticipated. No surprises. Bob Anderson did a great job. Baron BMW would be a good role model for some other dealerships! surprises. Bob Anderson did a great job. Baron BMW would be a good role model for some other dealerships! More
Asked for a key fob battery replacement and did not receive it. Paid for insurance to repair/replace windshield if cracked. They sealed and it looks terrible. Will have to replace on my own. Feel l receive it. Paid for insurance to repair/replace windshield if cracked. They sealed and it looks terrible. Will have to replace on my own. Feel like we were misled with the extra coverage. When you call the dealership you can’t dial zero and get anyone, very hard to navigate. Very disappointed in service this time. More
Excellent! Very professional! Great service reps and mechanics. Disappointed that the website allows a sing-up for loaners cars then find out an hour before the appointment that those cars are not avail mechanics. Disappointed that the website allows a sing-up for loaners cars then find out an hour before the appointment that those cars are not available. More