Baron BMW

Great service They really listen They care about their job and the customer! Make an appointment! job and the customer! Make an appointment! More

Baron BMW maintenance department is the best at fixing my vehicles. They offer me rides and loaner vehicles which I appreciate! vehicles. They offer me rides and loaner vehicles which I appreciate! More

purchased a used car from them the sales person was very rude, pushy, and arrogant. They never detailed the car before we took possession of it, car was filthy. When I got home I detailed the car and notice rude, pushy, and arrogant. They never detailed the car before we took possession of it, car was filthy. When I got home I detailed the car and noticed it was wrecked, and not disclosed, there is clear overspray and missed paint on the passenger rear fender which the dirt was hiding. When I brought this up to the sales manager he never apologized and was "well just bring the car back then". This dealership is a shinning example of shady car dealership. DO NOT BUY ANY CAR from them!!! We are driving 5 hours to return their xxx car! More

I love getting serviced at Baron. They are super attentive and kind! They always let me know what I need in advance and I drive away with a cleaner vehicle than when I started! They are super attentive and kind! They always let me know what I need in advance and I drive away with a cleaner vehicle than when I started! More

One of The best experiences ever buying a vehicle! We worked with Lisa who actually is at the Mini house and also Greg over at the BMW house. This group is professional and so informed, I just can't t We worked with Lisa who actually is at the Mini house and also Greg over at the BMW house. This group is professional and so informed, I just can't tell you what a great experience this really was! Just to compare, I took hours trying to get a deal together with an Omaha BMW dealership that turned into an ultimate fail. I got on the phone with my friend Lisa from Kansas City and we had a deal done in about a 1/2 an hour on the phone and they gave me a great trade in value and even discounted the BMW X5 that we purchased. We would highly, highly recommend Baron BMW to anyone If you want the kind of experience you deserve from sales to finance to delivery....it is top drawer!!! More

After some concerns with our purchase we received a phone call and email from Tyler, Baron BMW Director. In his communication with us through calls and emails, he went above and beyond to rectify the situ call and email from Tyler, Baron BMW Director. In his communication with us through calls and emails, he went above and beyond to rectify the situation and he went even further to correct things to make our used car buying experience even better with Baron BMW. We love our new "used" BMW and are pleased with the results. Thank you for putting this customer first by calling, caring and correcting our concerns. We will be back when the need arises. More

Service department needs to be reset regarding problem solving instead of wanting to finance for services. solving instead of wanting to finance for services. More

Profesional works Very friendly customer service personnel Ryan is very friendly working with customer Professional way Definitely coming back again if needed service Thank again to BMW and personnel Ryan is very friendly working with customer Professional way Definitely coming back again if needed service Thank again to BMW and friendly personnel More

I had excellent service when purchasing my vehicle, however I was extremely disappointed on my last service appointment. I was told that a battery would cost me $427 "out the door" before the 10% disco however I was extremely disappointed on my last service appointment. I was told that a battery would cost me $427 "out the door" before the 10% discount for making an afternoon appointment. However, afterwards I was presented with a $444 bill including the 10% discount. You do the math. When I questioned Kirk about the previous quote he said "oh that didn't include taxes." I'm fairly certain that the term "out the door" implied with everything. So I'm estimating I was overcharged at least $60. And my equipment wasnt even reset to the original settings after replacing the battery. Like the time on the dash ect. And on my previous visit, I purchased a 3yr oil package, which I was told I could use as much as I wanted. I was given the example that instead of the once a year (since I only put about 6,000 a year on my car), that I could do every 6 months ect at no charge. Well I was informed this visit when I mentioned that, that no, I could not. That my car had to specifically state it was time. I love my car. And my salesman was completely honest and helpful. But I'd like to have my car serviced by people I can trust. A battery. The oil package. These are basic services, God forbid I needed something major. It just makes me lack confidence in their integrity overall. More

I've been coming to Baron BMW regularly since ordering my custom hardtop convertible with them several years back. My latest visit was the best with Kirk as my Service Advisor, who was polite, professional, custom hardtop convertible with them several years back. My latest visit was the best with Kirk as my Service Advisor, who was polite, professional, courteous, and went above and beyond in ensuring I had the best experience during my service appointment. Kirk also got my service work completed in under the quoted duration, which is spectacular. Highly recommend Baron BMW for your next car purchase as well as the ongoing maintenance of your vehicle. More