Back

Baron BMW

Merriam, KS

4.6
1,816 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,816 reviews

June 20, 2023

My service advisor Justin was very helpful and got me on my way quicker than the estimated time. More

by cotterjames
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin,kirk
Jun 22, 2023 -

Baron BMW responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 19, 2023

Rocky is really helpful. The repair is done really fast. The whole team are nice to talk to. More

by jiajie1999
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rocky munoz
Jun 22, 2023 -

Baron BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

My service person was very understanding. They provided a ride for me and took care of my car for a reasonable price . More

by kambiz.zoraghchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 22, 2023 -

Baron BMW responded

We are very happy to have provided you with such a positive experience!

June 15, 2023

The staff really put my mind at ease. Ricky Munoz in parts was awesome. Thanks again I will definitely be making Baron BMW my regular service center 😁 More

by Green.lacie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky and Dustin
Jun 15, 2023 -

Green.lacie responded

Thank you all so much for the help !!

June 11, 2023

Great customer service. Very detailed oriented. Helpful to the max!!! Explained every single item that needed to be done at service. More

by tangoclo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty
Jun 16, 2023 -

Baron BMW responded

Thank you for sharing your positive experience! We hope you have a great day!

June 10, 2023

Excited to buy a car but dreaded doing so at the same time. Fortunately I met Dante in sales at Barons BMW who made the whole process very easy. I was worried that paying with cash could be an issue but More

by Carter236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson, Jess Wehri
Jun 16, 2023 -

Baron BMW responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

June 09, 2023

$325 for brake fluid and a “vehicle check”. Blatant rip off. Won’t be back More

by mitchpetersonmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jun 14, 2023 -

Baron BMW responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Matt Varnadore Service Director mvarnadore@baronauto.com

June 09, 2023

Very professional! Had to leave at the service center for two weeks when I was to of town and they had no issue with it. Arranged for me to pick it up after hours wh More

by pnunley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get name
Jun 15, 2023 -

Baron BMW responded

Your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baron BMW!

June 08, 2023

This process was seamless from the moment I saw the advertisement to when the vehicle key was handed to me. Easily, the best experience I’ve ever had with buying a vehicle. More

by Anne H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 11, 2023 -

Baron BMW responded

Hi Anne H! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 08, 2023

Got everything resolved. No issues getting a loaner while they were working on it. Customer service was great as well More

by Drose1158
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 11, 2023 -

Baron BMW responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great service experience.

...
43
...