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Baron BMW

Merriam, KS

4.6
1,813 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,813 reviews

July 12, 2024

Andy was great and such good customerservice! !! However as for the repair crew, the back inside panel where my brake light was replaced was missing. I found it unattached thrown in the trunk. I More

by iamontv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 14, 2024 -

Baron BMW responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 08, 2024

Tanner in service was amazing , literally the best service I’ve ever had. Very well spoken, patient and thorough with explaining the issue and what could be done about it. More

by Bbjorseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Walker
Jul 10, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tanner at Baron BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

July 06, 2024

Patrick did great work. There was a couple things they missed, but they immediately fixed it without me having to say anything. More

by Indycross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2024

The service department team provides a great experience beginning to end. Justin kept me updated throughout the process. Thank you! More

by EE in KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 23, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2024

Has friendly, responsive, professional staff. Dealership is clean, easy to navigate and nicely appointed. It was a pleasure to purchase from this dealership. More

by DebbieDolasky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas, Eric Frischer, and Finance Manager
Jun 20, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

All of their people are reasonable and they make it a simple experience. Service group is great. Luke helped last visit and went out of his way to help. More

by waw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 19, 2024 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

I was passing through and it was close to closing and they got me right in no hesitation. Grade A services More

by amoorecourier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner walker
Jun 19, 2024 -

Baron BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 16, 2024

Joshua was extremely attentive and made the experience go smoothly. Not pushy and let me take my time when deciding. Highly recommend! More

by kelliberry09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua T.
Jun 18, 2024 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Thanks again for the recommendation, and have an amazing day!

June 15, 2024

I would give 10 Stars if I could! !! I brought my car in for repair after another shop had attempted to fix my sunroof and head inadvertently cut the wires on my airbag. Not only do th More

by Christina Buffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, David
Jun 16, 2024 -

Baron BMW responded

Hi Christina, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

Great experience! Josh made it easy and very quick to buy a new car! None of the usual dealer back and forth More

by tennisrph
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh emmons
Jun 15, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh here at Baron BMW! We are always more than happy to assist you if anything else comes up. Take care!

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