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Baron BMW

Merriam, KS

4.6
1,830 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,830 reviews

May 02, 2025

The experience was great from start to finish. I highly recommend them for your next car. More

by Rbraun9724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce Carson
May 04, 2025 -

Baron BMW responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2025

Typically I have a decent experience here, nothing wonderful but nothing terrible. Yesterday I went in for an oil change and a recall fix and waited for 4 hours. I have tried to ask for a loaner every More

by tjordan09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember his name sadly
May 04, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@baronauto.com

May 01, 2025

My dealer, Obel, was awesome. The entire car buying experience awesome. The sales manager, never met him, but we negotiated through Obel. The fact he made some compromise speaks v More

by Steve A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obel
May 02, 2025 -

Baron BMW responded

Hi Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron BMW. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2025

Dante Dawson, my sales consultant for my BMW X5M 60 I was fantastic. He took excellent care of me and reviewed my car in detail on delivery. I would give him 10 out of 10 in performance. I look forward to wo More

by sthana@sbcglobal.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson
May 02, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 28, 2025

Between my BMWs and my mini Cooper, I’ve been a baron customer for 18 years!! I’ve never had any issues with the team. The only change that I have not been fond of is going from scheduling directly with More

by MatthewH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strahl
Apr 29, 2025 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 27, 2025

We have been customers here for 20 years and have never had a bad experience. More

by bbc-03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 29, 2025 -

Baron BMW responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2025

Patrick is very attentive. Very personable. Very knowledgeable. The shop got My vehicle in quickly and gave me a digital review of my car. Now I'm back on the road with conf More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick and another gentleman I can't remember his name
Apr 28, 2025 -

Baron BMW responded

Hi Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

With appt had to wait 4 hrs to do 2 simple service items, (oil change & alignment) Kept saying “30 more minutes” came on time at 10A & left at 2P. Not acceptable. Advised they weren’t short of help. HELP More

by Jim adams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryce
Apr 28, 2025 -

Baron BMW responded

Hi Jim, it isn't delightful to hear that your experience was anything less than great. We want the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Clay Shafer General Manager cshafer@baronauto.com

April 24, 2025

They take great care of every detail, I would recommend them to everyone. Wonderful service. More

by jmerling22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 25, 2025 -

Baron BMW responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

My dashboard was replaced at no cost to myself. Service was very quick and the service technician did an amazing job. Andrew, my service Advisor was so easy to work with and kept me well informed More

by KC gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Emily
Apr 27, 2025 -

Baron BMW responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.