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Baron BMW

Merriam, KS

4.6
1,815 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,815 reviews

September 17, 2024

Extremely professional and friendly sales person (Dante). No pressure tactics. Just great focus on my interest. More

by MPenn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante
Sep 21, 2024 -

Baron BMW responded

Hi, thanks for your praise and kind comments about Dante. Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2024

Fast service, even with my old model that required ordered parts, they got them and got the car on time More

by jaramillojjavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 16, 2024 -

Baron BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2024

Excellent service Patrick is great! He loves cars and appreciates my old classic BMWs! I have been a customer for many years and always will be More

by brucesalvaggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 16, 2024 -

Baron BMW responded

Hi, we are very happy Patrick could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Everyone is nice and listen to you about what you are looking for also they explain things clearly More

by sarahcsipes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pierce Carson
Sep 14, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Good service but not very friendly! But it will get the job done soon or later More

by mavai391
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 14, 2024 -

Baron BMW responded

Thank you for your feedback. We're glad to hear the service was effective, but we apologize if the lack of friendliness was lacking during your visit. We strive to provide not only quality service but also a welcoming atmosphere, and we’ll use your feedback to improve. If there’s anything further we can assist you with, please don’t hesitate to reach out!

September 10, 2024

The staff was friendly, our car was serviced quickly and Justin was very polite, I got to my appointment on time!! More

by pendecott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2024 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! We look forward to your next visit! Take care!

September 09, 2024

Courteous and concise. We enjoyed the level of service received! Better service than other dealerships we have been to. Thanks! More

by Andrew Brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 11, 2024 -

Baron BMW responded

Hi Andrew, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

Not good communication from the service department. Just the request for service and new tires (which they would have in 24 hours) for my car, took 9 days and 3 phone calls just to get a service sched More

by mcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Sep 17, 2024 -

Baron BMW responded

mcp, We're sorry that after further attempts to resolve your concerns, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll allow us to earn your business back. Thank you, Zach Smith Service Manager zsmith@baronauto.com

September 09, 2024

Very efficient polite and courteous. Appreciate the texts to keep me informed Patrick was always glad to answer my questions. Thank you More

by tibbettsbeverly0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 11, 2024 -

Baron BMW responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

Advisor (Andrew Strahl) was very polite and professional. He handled all my queries in detailed and timely manner. More

by murad_muradov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strahl
Sep 09, 2024 -

Baron BMW responded

Hi, thanks for your praise and kind comments about Andrew. If you have any further questions, please give us a call. We're always happy to help!

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