Baron BMW

Candidly, I am a very loyal Aristocrat Motors custonwt, and although I have never had an issue with the product at Baron, the sales staff have really put me off. This visit was quite different and ended w and although I have never had an issue with the product at Baron, the sales staff have really put me off. This visit was quite different and ended with a purchase of a brand new 6 series. I was greeted well, and without that usual pushy/aggressiveness that car salesmen can exude. Instead, Kevin made the experience an enjoyable one and provided SERVICE. Eric processed the paperwork and made it happen at a price I'm very happy with. Both were gentlemen I would deal with again for another vehicle. As we drove away, I told my partner "if they leave, we'll probably never go back!" Good job guys. Thank you for making it stress free. More

We went to Baron because my husband had previously purchased a sporty little series 1 there, and has been very pleased with it. So, when I was ready to trade in my older SUV for a new car, we were in purchased a sporty little series 1 there, and has been very pleased with it. So, when I was ready to trade in my older SUV for a new car, we were interested in the BMW X3. Our salesman, Levi, was great to work with, while not being pushy in any way. He was so knowledgeable about the vehicle, and made the whole process a very pleasant one! More

Sheina was a pleasure to deal with when looking for our used car. We bought a 2010 Dodge Avenger SXT from her and felt we got a fair price for the car. She was very friendly and helpful with all our needs used car. We bought a 2010 Dodge Avenger SXT from her and felt we got a fair price for the car. She was very friendly and helpful with all our needs and didn't make it stressful or pressured at all. My only complaint was the day I went in and Sheina wasn't there; I dealt with a manager and asked that if we bought the car would it be detailed because we found some melted chocolate on the seats and he said yes it would be cleaned but when we came to pick it up the next day it definitely had not been cleaned very well. Immediately when I got home I spent over an hour cleaning it to my standards and trying to get the chocolate out. But overall, I was still very happy with my purchase and the dealer, Sheina. Definitely would recommend. More

Put a deposit down on a 550i, arranged financing through my bank, and was expecting to take delivery on Saturday, the 17th of August. The car was sold out from under me. It was posted on Craigslist 30 min my bank, and was expecting to take delivery on Saturday, the 17th of August. The car was sold out from under me. It was posted on Craigslist 30 minutes prior to finding out from my salesman, Karlton, that the car was gone. Ultimately, after reading the reviews on this website Baron actually did me a favor, for I had planned to maintain the car at their facility. Thanks More

My BMW's engine overheated because the mechanics at Baron BMW failed to address the same problem, which we had brought to their attention during two consecutive service appointments. Yet, Baron BMW refused t BMW failed to address the same problem, which we had brought to their attention during two consecutive service appointments. Yet, Baron BMW refused to take any responsibility. We brought our BMW 325i to Baron BMW for service in May 2012 because the coolant light was on. Oil change and minor service were performed but the coolant light issue was not addressed. We were assured even though the coolant light was still on. Still concerned about the coolant light, we brought the car back to Baron BMW again 10 days later for a second inspection. We were once again reassured although the coolant light was still on. We trusted BMW dealership’s expertise and continue to drive the car despite coolant light being on. Finally in August 2012 the engine overheated and many parts melted down. After the damage was done, Baron BMW concluded that the overheating was due to coolant leaking. We requested that Baron BMW to be responsible for the repair cost because the service department failed to address the coolant issue after we presented the specific problem twice in May. The dealer refused to take any responsibility for their negligence. Rather, they blamed us for not bringing the car in for service again for the third time. More

I bought a used bmw X3 just barely a year ago, and my reason for choosing Baron was so that I would not get a bad used car! I believed or was told that all BMW dealers check their used cars in detail bef reason for choosing Baron was so that I would not get a bad used car! I believed or was told that all BMW dealers check their used cars in detail before putting them on the lot! The plan was to drive this used car for two years until I could purchase a new one, by the way this was my first BMW. My car was a 2006, and boy did I get SCREWED!!!! These jokers took me for a ride, this car is a lemon, from day 1, and they laugh every time my husband calls to let them know the car is falling apart!!!! Really listen to this, it has had bad battery,huge water leak, fuel pump, front struts, air conditioning, and they forgot to tell me it had been wrecked, only showed us one page of car fax!!!!!!!!!!!!!!!!!! The sad part is I can not afford to trade now, and no one wants it!!!!!!!!!!!!!!!! BEWARE do not get SCREWED like I did!!!!!!!!!!!!!!! More

Here we are, my partner and I back at Baron BMW, shopping for a 3 series. We've looked at and test-driven an inexpensive convertible (328i), but it was somewhat 'lacking' for us and we really wanted to driv for a 3 series. We've looked at and test-driven an inexpensive convertible (328i), but it was somewhat 'lacking' for us and we really wanted to drive the 335is, or something more sporty. All they had on the lot at that time was a 335is coupe. I told our salesperson (who we bought our 135i convertible from), that I was not interested in a purchase of that exact black/black car, but spoke of wanting to drive it to see how it performed. He, as it were, was the one who had taken us over to it on the lot and spoke highly of it's capabilities. He even started it up so that we could hear the specially tuned exhaust. By this time I was sitting in it wanting to drive it. When I told him that I'd like to drive it and see how it performed He said "Unfortunately, I can't let that one go"... We were both so stunned. I don't feel that I can blame the salesman, that's why I'm not giving his name. I really doubt that he's acting on anything other than directions that he's been given by his management. I mean, why would he care, he'd just like to make a sale and we'd already purchased there in the past. I ended up buying an M3 and it wasn't from this place, nor will it be in the future. Only at this dealership do they act like they are selling some exotic car that really shouldn't be test driven. I've not had this issue at Superior Lexus, Mercedes Benz of KC, or Aristocrat. Heck, Back home in California they hand you the keys (especially as a return buyer), to whatever you want, but not at Baron BMW. What a ridiculous, short-sighted, and arrogant way to act. To behave as though you have such 'exclusive' merchandise that unless a person is interested in purchasing that individual car, they don't want you to take it out for a test drive. Baron seems to think they can call all the shots because they are the only 'game in town' for BMW. Personally, it was worth the time and effort of purchasing my vehicle elsewhere, where they didn't treat me like one of their cars was 'too good' for me to drive. More