Baron BMW

My boyfriend and I went to Baron because he saw a car online that he had like. Even though they did not have that car anymore they had a similar one. The can was immaculate both in and out even though it online that he had like. Even though they did not have that car anymore they had a similar one. The can was immaculate both in and out even though it was an `08. But after we bought it, we had to wait a week to go pick it up because “it was getting serviced.” When we finally picked it up the car, the check engine light turned on when we were driving it home, which is just like fifteen minutes away, and the car vibrated. I had to drive back to Baron where they sent me to where they service their cars and the vibrating did stop, but the check engine light turned on again and they had splattered red paint on the bottom right of the car. I drove back to Baron and the manager Steve Z. said that he would call the Auto-Tech people to ask them why the check engine light was still on and that he would give me a call. It has been more than a week and the manager has not called me back, I left him voicemails and he never called back. I managed to reach the sales rep. that sold me the car, Ryan, in one of my attempts to reach them but he has not called me back either with a solution from his manager. I think that there is something serious wrong with the car like an engine problem but they are waiting after the month of warranty so they can tell me that it is my problem and that I have to fix it. The car has literally just been sitting in my garage since I got it. Needless to say, I regret getting the car and working with such unprofessional people. Tomorrow will be about the fifth time I go complain about the problem which they have not resolved in a month. More

This is the second vehicle that I have purchased from Baron. Four years ago, I bought my first BMW and it was a great experience. The service through the years, confirmed my initial beliefs of a great Baron. Four years ago, I bought my first BMW and it was a great experience. The service through the years, confirmed my initial beliefs of a great experience from Baron. Joe Reck has been excellent to work with and I can honestly say that he cares about the service his customers receive. I will continue to purchase from Baron as long as Joe is there. Jake Pugh is new, but has been great to work with. He has answered every question along the way and if he doesn't know he quickly finds out. He hasn't been pushy, but kind and informative along the way. More

Car buying is not something I enjoy and frankly I have always felt intimidated by higher end dealerships from experiences I have had in the past. I am a simple person that just likes things to be straigh always felt intimidated by higher end dealerships from experiences I have had in the past. I am a simple person that just likes things to be straight forward. Reluctantly, and out of curiosity, I went to Baron for the first time recently after seeing an ad about the BMW Certified Pre-Owned Program. My experience with my sales representative Levi, and more importantly the entire staff, was fantastic. Everyone was welcoming and attentive, and no one pushed me towards anything like I had experienced other places. My Baron Rep talked to me, got to know me and what I was looking for as we explored several options. Levi was extremely patient with my ignorance about their cars. We test drove several different types and years of BMW's and I asked a ton of questions never once experiencing any pressure to close a deal. Furthermore, I was continually surprised as to the depth of answer I would get over the simplest of questions. My experience happened over several days and trips to their location, and I had time to do research on-line and make comparisons. Basically, I met some really great people at Baron who focused on making me, the customer, feel comfortable and who, more importantly, helped me become an informed consumer about the car I was buying. The best thing I can say about them is that they were smart enough to get out of the way, yet be attentive, and let the car sell itself. Which it more than did. My BMW is a car I enjoy more and more each day that I own it. I feel that is largely due to the fact that I was given the space to find it and it me. Thank you Levi, Rob, and Robert for what was for me an unusually wonderful car buying experience. More

I got fast, respectful, and thorough service both on the phone and in person. Jake didn't hesitate to negotiate over the phone and actually heard what I was saying. I came away from the transaction feelin phone and in person. Jake didn't hesitate to negotiate over the phone and actually heard what I was saying. I came away from the transaction feeling I'd been treated fairly and had made a good buy and with no buyer's remorse. I did business with Baron many years ago, and it's impressive how much better I felt this time comopared to way back when. More

Why Baron, Lisa Foell. Lisa Foell was always helpful Why Baron, Lisa Foell. Lisa Foell was always helpful and informative. I was pondering purchasing through Carmax in order to get the most for my 2 t Why Baron, Lisa Foell. Lisa Foell was always helpful and informative. I was pondering purchasing through Carmax in order to get the most for my 2 trade-ins... but at the end of the day Baron met their price. Lisa made herself available to me on my frequent visits to Baron before making my decision. (I must have stopped by at least 10 times) Lisa was knowledgeable on both Mini and BMW and answered my questions readily. Lisa brought in the help of Greg Griswall for detailed orientation to the BMW when I changed my mind from Mini to BMW. Both were supportive and helpful. I found the overall experience great. Everyone was polite and welcoming with a low pressure attitude, which made me feel comfortable in choosing Baron BMW / Mini for my automobile purchase. C.Pembroke (I sent my friend Justin Hughes your way, knowing his experience would be positive!) More

Levi Silvey is the nicest car salesman I've ever met. He went out of his way to find the exact car that I was wanting. He's so friendly and a joy to do business with! Levi deserves 10 stars... He went out of his way to find the exact car that I was wanting. He's so friendly and a joy to do business with! Levi deserves 10 stars... More

I bought a new car at Baron 2 months ago and had a great experience. I then brought my parents back to shop and because of my recent purchase they treated us like kings. My parent bought a new convertible experience. I then brought my parents back to shop and because of my recent purchase they treated us like kings. My parent bought a new convertible even though they were really just thinking about doing it. The service won them over!!! More

My wife and I had never been to a BMW dealership we have bought many cars in the past from Mercedes and Lexus. We were so impressed by the professionalism and kindness of the staff and especially our sales bought many cars in the past from Mercedes and Lexus. We were so impressed by the professionalism and kindness of the staff and especially our salesperson Kevin Kagay he was outstanding in his customer service and brand knowledge. I can truly say after buying our brand new 2014 X3 from Barron BMW we will be back in the future when we need to purchase a another car! Thanks again to everyone at Barron ! More

We've purchased a new car every year for several years and have never had an overall experience this positive ever before. Levi, our sales rep, was trustworthy and extended every courtesy. We really years and have never had an overall experience this positive ever before. Levi, our sales rep, was trustworthy and extended every courtesy. We really felt like he was an advocate on our behalf working to get us into the best vehicle for our money. From Finance to service, we really enjoyed our new car buying experience and would recommend Levi and Baron to anyone shopping for a BMW. More

This was my first experience at a BMW dealership. Last several new vehicle purchases were with Ford, Chevrolet and ending with two experiences with Toyota. The experiences with Toyota were excellent and several new vehicle purchases were with Ford, Chevrolet and ending with two experiences with Toyota. The experiences with Toyota were excellent and I was somewhat apprehensive about changing brands. However the experience with Baron has been professional and I am very pleased with the process at this point. I have yet to need a service appointment so can not comment on that. More