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Baron BMW
Merriam, KS
1,738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,738 reviews
September 15, 2013
My wife and I had never been to a BMW dealership we have bought many cars in the past from Mercedes and Lexus. We were so impressed by the professionalism and kindness of the staff and especially our sales bought many cars in the past from Mercedes and Lexus. We were so impressed by the professionalism and kindness of the staff and especially our salesperson Kevin Kagay he was outstanding in his customer service and brand knowledge. I can truly say after buying our brand new 2014 X3 from Barron BMW we will be back in the future when we need to purchase a another car! Thanks again to everyone at Barron ! More
by don_taylor17
Employees Worked With
Kevin Kagay
September 12, 2013
We've purchased a new car every year for several years and have never had an overall experience this positive ever before. Levi, our sales rep, was trustworthy and extended every courtesy. We really years and have never had an overall experience this positive ever before. Levi, our sales rep, was trustworthy and extended every courtesy. We really felt like he was an advocate on our behalf working to get us into the best vehicle for our money. From Finance to service, we really enjoyed our new car buying experience and would recommend Levi and Baron to anyone shopping for a BMW. More
by jlc01
Employees Worked With
Levi Silvey
September 10, 2013
This was my first experience at a BMW dealership. Last several new vehicle purchases were with Ford, Chevrolet and ending with two experiences with Toyota. The experiences with Toyota were excellent and several new vehicle purchases were with Ford, Chevrolet and ending with two experiences with Toyota. The experiences with Toyota were excellent and I was somewhat apprehensive about changing brands. However the experience with Baron has been professional and I am very pleased with the process at this point. I have yet to need a service appointment so can not comment on that. More
by northland
Employees Worked With
levi silvey
September 09, 2013
We went to Baron because my husband had previously purchased a sporty little series 1 there, and has been very pleased with it. So, when I was ready to trade in my older SUV for a new car, we were in purchased a sporty little series 1 there, and has been very pleased with it. So, when I was ready to trade in my older SUV for a new car, we were interested in the BMW X3. Our salesman, Levi, was great to work with, while not being pushy in any way. He was so knowledgeable about the vehicle, and made the whole process a very pleasant one! More
by pkaise1
Employees Worked With
Levi Silvey
September 09, 2013
Candidly, I am a very loyal Aristocrat Motors custonwt, and although I have never had an issue with the product at Baron, the sales staff have really put me off. This visit was quite different and ended w and although I have never had an issue with the product at Baron, the sales staff have really put me off. This visit was quite different and ended with a purchase of a brand new 6 series. I was greeted well, and without that usual pushy/aggressiveness that car salesmen can exude. Instead, Kevin made the experience an enjoyable one and provided SERVICE. Eric processed the paperwork and made it happen at a price I'm very happy with. Both were gentlemen I would deal with again for another vehicle. As we drove away, I told my partner "if they leave, we'll probably never go back!" Good job guys. Thank you for making it stress free. More
by Sbarnard6304
Employees Worked With
Kevin Kagay & Eric Frischer
August 31, 2013
Sheina was a pleasure to deal with when looking for our used car. We bought a 2010 Dodge Avenger SXT from her and felt we got a fair price for the car. She was very friendly and helpful with all our needs used car. We bought a 2010 Dodge Avenger SXT from her and felt we got a fair price for the car. She was very friendly and helpful with all our needs and didn't make it stressful or pressured at all. My only complaint was the day I went in and Sheina wasn't there; I dealt with a manager and asked that if we bought the car would it be detailed because we found some melted chocolate on the seats and he said yes it would be cleaned but when we came to pick it up the next day it definitely had not been cleaned very well. Immediately when I got home I spent over an hour cleaning it to my standards and trying to get the chocolate out. But overall, I was still very happy with my purchase and the dealer, Sheina. Definitely would recommend. More
by meieraa33
Employees Worked With
Sheina Key
August 15, 2013
Put a deposit down on a 550i, arranged financing through my bank, and was expecting to take delivery on Saturday, the 17th of August. The car was sold out from under me. It was posted on Craigslist 30 min my bank, and was expecting to take delivery on Saturday, the 17th of August. The car was sold out from under me. It was posted on Craigslist 30 minutes prior to finding out from my salesman, Karlton, that the car was gone. Ultimately, after reading the reviews on this website Baron actually did me a favor, for I had planned to maintain the car at their facility. Thanks More
by carterjohncarter
Employees Worked With
Karlton Graham
April 30, 2013
Be careful with these shysters. I had been looking Be careful with these shysters. I had been looking for a slightly used BMW 328 for a few weeks when I came across one at Baron. Since I was still Be careful with these shysters. I had been looking for a slightly used BMW 328 for a few weeks when I came across one at Baron. Since I was still in the looking phase, I just shot one of the salesman an email and wanted to cut to the chase, what their lowest number would be. After a laughable figure, they actually came back with another figure which I thought was really fair. Queue the "if it sounds too good...." I made plans with them to come test drive it, a 2012 328i, and more than likely pick it up on a Saturday which was over a 4 hour drive. It happened to be raining that day and I was given the privilege of viewing the car in a quasi lit garage and didn't see anything wrong with the car other than a small ding on the hood. No big deal. Test drove it, seemed fine. Long story short: I buy the car, drive it 4 hours home, and the next day decide to get the bugs and road/rain grime off of the car. Well, I guess the clear coat on the front bumper decided to come off along with them. The paint didn't even last long enough for the check to clear for the car and they obviously didn't mention anything about it being repainted. I now own a car that I question the integrity of daily. Also, wouldn't you know it, none of the people I worked with will even get back to me for a cheesy apology (Hi Karlton, Steve, and Robert). Unless you're buying new and this is your only choice, I wouldn't even consider these crooks. More
by jeabart
Employees Worked With
Karlton Graham, Steve Zeigler, Robert Mitchell
January 02, 2013
RUN! This repair shop will run tests that aren't even related to the problem because they "think" it might be this or that, when you already told them what it was. Also, when it comes time for the warran related to the problem because they "think" it might be this or that, when you already told them what it was. Also, when it comes time for the warranty to pay for the problem they make sure it wont. They told our warranty that it was routine maintenance and didn't even go into detail explaining that it was caused by a totally different component. They aren't particular to detail and will keep your car for DAYS before you hear from them. They also try to sell you into fixing/buying additional things that your car doesn't need. This place is extremely dishonest. More
by lindseyg88
Employees Worked With
unknown
December 12, 2012
Took my 4 year old BMW in for a colission repair. Rusty told me I would get it back in 6 or seven days. Then he said I might want to pay for the differrence in (GENUINE BMW PARTS) instead of the "After-ma told me I would get it back in 6 or seven days. Then he said I might want to pay for the differrence in (GENUINE BMW PARTS) instead of the "After-market" parts, that the estimator had quoted in the bid. I told him that was not my problem, he needed to work that out with my insurance company, "Farmers". :-) I have genuine parts but after 7 weeks I still am without a car. :-( Baron took the SERVICE out of the Service Department! They still cant tell me when it will be finished. My insurance company provides free rental for 20 days and that ran out over two weeks ago. Do not take your vehicle there for service!! More
by Chicobob
Employees Worked With
RUSTY
