Baron BMW

Beware of the cheaters : Baron BMW Beware of Baron BMW, They are cheaters. Do not waste your hard earned money on them. They sold me a used BMW saying its clean. Their carfax was all Beware of Baron BMW, They are cheaters. Do not waste your hard earned money on them. They sold me a used BMW saying its clean. Their carfax was all good and they did not reduce anything on the price. The sale guy told me teh vehicle is service only in baron BMW and they knew all about the vehicle. After two months when i had to renew the insurance it was having an accident history. when i puleld the carfax it was also showing then. Obviously something done by Baron. When i went to them back they were very rude and told i have signed paper to them to protect them selves and they never helped me. One guy who acted like helping told me will buy back the vehicle less then $6000 from me. They do not care about the customers once you leave the showroom. More importantly they hide stuff and sell you vehicles with accident or another issues. Mine was accident. Also i donot know how teh accident came to my name since it was reported after i bought. I am still working with insurance to remove that. Till now i donot know the truth, but i think it was something they fixed after they got the trade in for way cheaper and they fixed it and sold to me for higer price and reported it after the purchase. If any one have any doubt please reach me and i can show you the complete proof. I compliant to the GM and he was also like "OK i will buy it back less $4000 if you buy a new X5 from us for full price" There are other delaers now. better go with them. . THEY DO NOT EVEN DESERVE ONE STAR FROM ME. But no other options to post I am posting it after some time thinking they will help me but nothing happened. Thisi happened few months back. More

Purchase of pre-owned 428i I had a terrific experience in the purchase of my pre-owned 428i this month. My representative Abdourahman Bah was very friendly, knowledgeable and he I had a terrific experience in the purchase of my pre-owned 428i this month. My representative Abdourahman Bah was very friendly, knowledgeable and helpful! He kept me well informed of the process from initial visit to pick up of the vehicle. More

Service Randy provided awesome service for my vehicle. I truly appreciated the professionalism and care displayed. The coordination for a loaner and attenti Randy provided awesome service for my vehicle. I truly appreciated the professionalism and care displayed. The coordination for a loaner and attention to detail was outstanding. More

Replaced mini Just got my second mini from Baron MINI, worked with Lisa Foell, everything was great. Lisa is excellent to work with. I was driving out to take a rep Just got my second mini from Baron MINI, worked with Lisa Foell, everything was great. Lisa is excellent to work with. I was driving out to take a replacement care to my daughter in California on Sunday, talked to Lisa on the prior Tuesday, drove down to look at the car on Wednesday, purchased it, ordered some custom roof graphics. Everything was finished by Friday, picked it up on Saturday as promised. More

Donnie was great service advisor I was ready to give up on Baron service after working (?) with Ben Jones twice last year (a root canal would have been better) but I worked thru Donni I was ready to give up on Baron service after working (?) with Ben Jones twice last year (a root canal would have been better) but I worked thru Donnie this time and all is right with the world again More

Clear. Helpful. Quick. Lisa with Baron MINI is perfect. I'd done a lot of research and knew the next MINI I wanted. She was helpful, quick, clear, and has a great personal Lisa with Baron MINI is perfect. I'd done a lot of research and knew the next MINI I wanted. She was helpful, quick, clear, and has a great personality to deal with. If you're looking, look with Lisa. She won't steer you wrong. More

Horrible service And here's another one to add to this section of bad service. I took my car for a simple warranty replacement (air bag) and made arrangements 2 days p And here's another one to add to this section of bad service. I took my car for a simple warranty replacement (air bag) and made arrangements 2 days prior to todays appointment, yes I showed up 1 hour early because I was able to move my conference meeting at a later time. the lady who scheduled me asked me all the questions regarding transportation arrangements and that I will get a loaner while the car is being fixed so I can get back to work. Benjamin Jones who was attending to me was more concerned about not disrupting his schedule rather than making an effort to accommodate me because he said I showed up a little early. he would not give me a loaner vehicle. he insisted to get someone to drop me off at work. I agreed and I asked him what about getting me picked up since you don't want to give me a loaner, he said he cannot accommodate me because they stop picking folks up at 5PM. He said I was putting him in a pickle for showing up a little early. I was telling myself what kind of freaking service am i getting here? I did not want to get all upset so I just told him let me have my car back since you cannot accommodate me. he told the mechanic to give me my car back. No apology what so ever. This was my first time going to this dealership and my customer service experience was horrible, I am a service account manager for a pharmaceutical company under United health and we try to set a very high standard when it comes to customer service. He also made my sign some paperwork without explaining what they are and I hope they don't submit that paperwork that my warranty recall replacement for my airbag is complete. I wasted 1 hour of my time and did not get anything accomplished, A big dealership could not accommodate me with a loaner for 4 hours Pathetic. I hope someone read this and not get the same experience. More

Great customer service and very helpful. Salesperson was knowledgeable and efficient and answered all my questions. Service department was helpful as well. Overall great e and very helpful. Salesperson was knowledgeable and efficient and answered all my questions. Service department was helpful as well. Overall great experience More

Saturday emergency service Electrical system failure due to battery. Was traveling and needed immediate help on a Saturday. Baron diagnosed the problem and got me back on the ro Electrical system failure due to battery. Was traveling and needed immediate help on a Saturday. Baron diagnosed the problem and got me back on the road. My local deal does not have Saturday service. Otherwise I would have been stranded over a three day holiday weekend. More

Terrific Unsurpassed service, knowledgeable people, great product. Outsstanding sales person. Second car purchased from her. She explained features of vehicl Unsurpassed service, knowledgeable people, great product. Outsstanding sales person. Second car purchased from her. She explained features of vehicles very well and offered information and alternatives for options and vehicles. Exceptional knowledge of the vehicles. More