Baron BMW

Ryan was amazing, he kept me informed and provided great customer service along the way explaining my options as far as payment and I can appreciate that.. customer service along the way explaining my options as far as payment and I can appreciate that.. More

Great service from the service department. While waiting, I looked into buying a new car...the salesman was kind and patient with me. I'll be back and always recommend thus dealership! Thanks While waiting, I looked into buying a new car...the salesman was kind and patient with me. I'll be back and always recommend thus dealership! Thanks Everyone for the good experience! More

Everyone teated us very well and walked us through the process. Very nice facility, too. process. Very nice facility, too. More

Patrick is first class in customer service and I suspect he likes people. Car done very well. I enjoy the coffee bar also. We have purchased 3 BMW's from Baron. he likes people. Car done very well. I enjoy the coffee bar also. We have purchased 3 BMW's from Baron. More

It's a busy dealership and they are one of a few in the area, so you don't have a lot of options. They use to be much more about great custoner service, but now it seems any mediocre person can do a medioc area, so you don't have a lot of options. They use to be much more about great custoner service, but now it seems any mediocre person can do a mediocre job and it's seems acceptable. I had a transmission light fail you go off on my car and it was advised that I could should bring it in for service so I followed the instructions of the app as it popped up on me what to do to schedule appointment as if I needed a car I checked yes and then when I went in for the service that morning they said they didn't have a rental car for me and that I should have called the serice dept. Problem was it was a late Saturday afternoin and I thought the service dept was l closed by noon,. So Monday morning when I go to check in, my assigned service manager advised me that I did not call themab9ut needing a rental and so they don't have a car for me and that it was a two weeks out wait time to get a rental car for service so I guess I'm supposed to keep this car in limp mode for 2 weeks until I can get a loaner car. Whether or not I called them Saturday evenings afterlife time or show up Monday needng a car, I still needed a car and their notification time is still short. The transmission failure could have happened on a Sunday and if I was told.to call them then I would have gotten a loaner?? She made no effort whatsoever to address my issues so I reluctantly had to take my car back because I needed a car that day and the following day.. More

Great place to keep your BMW a top performer. Extremely professional and friendly staff. Totally stands behind their service. Extremely professional and friendly staff. Totally stands behind their service. More

The check in process seemed unorganized. After someone took my keys, I was told to go inside, first desk to the right. No one was at desk 1. Another individual saw me standing (5 min), ask m After someone took my keys, I was told to go inside, first desk to the right. No one was at desk 1. Another individual saw me standing (5 min), ask me if I had been helped, told me to have a seat in the waiting area, and he would get the ball rolling.No one came to speak to me for 20 minutes. I went back up to check the status, and hand over my coupon for a discounted oil change. The person at desk 1 did not introduce himself. I told him who I was and what I was there for. An. Hour and 10 minutes later I noticed my vehicle was sitting in the pick up lane. I stopped another person to inquire about my car. If it was ready. It was. I paid. I left. Not the most warming environment. More

My service agent was outstanding! Everything was easy from start to finish! I also loved that they washed and cleaned my car! Everything was easy from start to finish! I also loved that they washed and cleaned my car! More

Came for the awesome engineering, stayed for the service. Chasity, as an example, is a great help, very positive and focused on service. Chasity, as an example, is a great help, very positive and focused on service. More

Great service. Friendly and quick service. They always take good care of me each time Friendly and quick service. They always take good care of me each time More