Baron BMW

Excellent service at Baron BMW Great customer service, timely service and on-line reports before final checkout. Customer waiting area is quiet, clean and has drinks/snacks with tv Great customer service, timely service and on-line reports before final checkout. Customer waiting area is quiet, clean and has drinks/snacks with tv/wi-fi. Very professional service account managers. "Ben" was excellent More

Baron Mini Great staff - very helpful. I had some warranty work completed - staff (Amir) was very helpful and provided a loaner vehicle. I received a "plan of Great staff - very helpful. I had some warranty work completed - staff (Amir) was very helpful and provided a loaner vehicle. I received a "plan of action" which I really appreciated. Work was completed ahead of schedule. More

Professional A+ service, quick, clean, helpful, professional service members. Recommend to other BMW owners. The loaner was quick and easy, allowing us to contin A+ service, quick, clean, helpful, professional service members. Recommend to other BMW owners. The loaner was quick and easy, allowing us to continue to meet our commitments. More

Car trouble needed Emergency service Benjamin Jones, Service Advisor took my emergency call and helped me get my car started and over to Baron Service department. Once there Ben was court Benjamin Jones, Service Advisor took my emergency call and helped me get my car started and over to Baron Service department. Once there Ben was courteous, calm and helpful. Everything was taken care of and I was sent home in a loaner while service did their work. The car was washed and ready when I was told. Ben explained what service diagnosed and repaired. A very positive experience. I am a Baron customer now. More

Really good buying experience. We had a really good buying experience at Baron BMW. All employees were friendly and good to work with. Looks forward to a continued good relationship We had a really good buying experience at Baron BMW. All employees were friendly and good to work with. Looks forward to a continued good relationship. More

Greg was a great service advisor Very easy to schedule online with email reminders. Quick and friendly service. Greg the service advisor was excellent. Clean with coffee drinks and s Very easy to schedule online with email reminders. Quick and friendly service. Greg the service advisor was excellent. Clean with coffee drinks and snacks while waiting. More

Excellent Service Department We bought our BMW X1 at Baron. The salesman mentioned that we would want to have our service done at their dealership as they employed the most Class We bought our BMW X1 at Baron. The salesman mentioned that we would want to have our service done at their dealership as they employed the most Class A mechanics in the area. I thought to myself that sounds expensive but when we experienced a problem with the back up camera I called Baron Service. Service arranged a loaner (BMW) and picked up our car in Topeka. Mechanics diagnosed the problem and the service department called to explain the repair and authorize the repair. The dealership returned the car the following day to Topeka. Expect a very professional experience at a reasonable and fair price More

Great service! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! Highly recommend Baron BMW. Fabulous customer service. Super friendly and informative. Thanks for taking good care of me and my car while I was there! More

My experience with a "recall" I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pl I was informed about the Recall in a timely manner and my car was repaired in a very timely manner! The young men that I encountered were all very Pleasant!! More

Service Department Always try's to up sell I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always I have taken my Bmw here many times, not by choice but it is the closest certified dealer. Every single time it is a horrible experience! They always, always try to up sell, fix things they supposedly fixed already if it wasn't for the fact I keep all my records from the work they supposedly did on my car they were trying to get me to do them again. I would Not recommend this place as it seems the service dept works on commission and are very rude. More