Baron BMW

This was the best experience we have had with the service advisor. Before this last time we were in, we asked Service to replace the other dealer's plate we had bought the car from, with a BMW Baron plate, advisor. Before this last time we were in, we asked Service to replace the other dealer's plate we had bought the car from, with a BMW Baron plate, and were told that would cost us $90 (labor). That kind of arrogance is a real turn off when it's in fact free advertising for Baron. When I refused the plate, I received a call stating it was free of charge and we proceeded. But how many people would agree to that? Trust and honest communication is imperative in any relationship and we haven't always had that with Baron. More

I took my car in for the regular oil change and maintenance. I was having other issues with it, as well, and they provided me a quote to fix them and I got everything back fairly quickly even thoug maintenance. I was having other issues with it, as well, and they provided me a quote to fix them and I got everything back fairly quickly even though they had to order parts. I received a loaner car as well since it took more than a day. More

The visit for service was Fantastic. The people were courteous and professional, and I didn’t get an unwanted up-sell. The garage and waiting space were spotless clean. I will be returning for my next courteous and professional, and I didn’t get an unwanted up-sell. The garage and waiting space were spotless clean. I will be returning for my next service appointment. More

Great responsiveness when I needed emergency repairs to two flat tires. They were able to schedule me the day I called and fix in two hours. Fast and friendly service! two flat tires. They were able to schedule me the day I called and fix in two hours. Fast and friendly service! More

They treat you like you are their No 1 customer from the time you enter. And it doesn't end when you leave. Great at sending service reminders too. So helpful. Very Happy time you enter. And it doesn't end when you leave. Great at sending service reminders too. So helpful. Very Happy More

The dealership was very responsive when I called around 9:00am Monday I had a coolant leak and they got me scheduled for an 11:00 appointment. Carley, the service advisor was so thorough and helpful. I was 9:00am Monday I had a coolant leak and they got me scheduled for an 11:00 appointment. Carley, the service advisor was so thorough and helpful. I was very impressed with her. More

Excellent service, work done on time and with quality... Carley was knowledgeable and would highly recommend her and Kenny, the service technician. Also provided a loaner car which eliminated any disruption Carley was knowledgeable and would highly recommend her and Kenny, the service technician. Also provided a loaner car which eliminated any disruption of my schedule More

Very professional and knowledgeable team! Excellent communication in regard to service updates and pricing. They do not try to sell unnecessary services. Facilities are newly remodeled and clean. Offer communication in regard to service updates and pricing. They do not try to sell unnecessary services. Facilities are newly remodeled and clean. Offers a variety of amenities while waiting. Service loaner vehicles are impeccable. More

Reiner was great in handling my appointment and service yesterday! I appreciate him explaining the items prompted to be a part of my service. Thank you! yesterday! I appreciate him explaining the items prompted to be a part of my service. Thank you! More

I had a morning appointment and had to wait over 30 minutes before seeing my advisor while three other advisors did not have any customers in line. This caused me to be late for work. minutes before seeing my advisor while three other advisors did not have any customers in line. This caused me to be late for work. More