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Baron BMW
Merriam, KS
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Always excellent customer service at Baron BMW but once you get outside your warranty period, it’s like most dealerships as it’s too expensive to have repair work done here.. I continue to get oil changes you get outside your warranty period, it’s like most dealerships as it’s too expensive to have repair work done here.. I continue to get oil changes because they run amazing specials quite regularly and do a great job of identifying issues which I take somewhere else to get fixed. I’ve done it this way for years and have saved at least 10k over the last several years. Part of the accepted pain when owning a BMW is is the higher than normal cost to maintain. Back to Lexus for my next car. More
Great. 5 star team always takes great care of me. Favorite brand dealership and people to work with. Long time customer. Love my new X3 M competition Favorite brand dealership and people to work with. Long time customer. Love my new X3 M competition More
Fantastic attention and communication through the lease trade in and building of a new X5. Al worked hard to make the process as easy as possible. it was my first lease return and I didn’t know what to exp trade in and building of a new X5. Al worked hard to make the process as easy as possible. it was my first lease return and I didn’t know what to expect. Al kept me informed and I barely had to do anything. So painless! Michael worked with me in finance and was so accommodating. He bent over backwards to make it easy and stress free. I was very impressed and now I have a gorgeous new car! More
They quickly answered all my questions, were prompt with all information regarding the car and financing. Friendly and relaxed sales people, they do not pressure you. all information regarding the car and financing. Friendly and relaxed sales people, they do not pressure you. More
From the time I walked into service area until the time I retrieved my vehicle, I was treated with the utmost respect and professionalism! greatly appreciate the services rendered by Steve Kiper.and his serv retrieved my vehicle, I was treated with the utmost respect and professionalism! greatly appreciate the services rendered by Steve Kiper.and his service team. I appreciated the prompt text messages and emails. Steve represents your company extremely well. More
Ben was great. I am sure he could tell that I was extremely nervous about the purchase of my car. However Ben went above and beyond by telling me the good and ugly news on my car The fact that you extremely nervous about the purchase of my car. However Ben went above and beyond by telling me the good and ugly news on my car The fact that you all have a history with my car was just an added benefit. They treated me and my car as if we were Royalty. I can't stop bragging I even posted my testimony on Facebook as well. I will definitely be back for all my service needs. Thanks More
Steve did a great job, efficient and always keeping me up to speed with the work, clear and transparent. Couldn’t be better. Resolved all the issues quickly to speed with the work, clear and transparent. Couldn’t be better. Resolved all the issues quickly More
Service was great no issues. I didn’t have an appointment only needed a headlight bulb changed they got me in and out fast. And they washed and vacuumed for me ☺️ only needed a headlight bulb changed they got me in and out fast. And they washed and vacuumed for me ☺️ More
Steve Kiper was fast, friendly, answered my questions in timely manner.. simple...no hassles... got in and out.. no stress. the way life should be. timely manner.. simple...no hassles... got in and out.. no stress. the way life should be. More
Carley was very friendly and helpful. She fully explained everything that my vehicle needed and I was given the opportunity to decide what I wanted done now. The dealership made sure I had a comfy, clean ren everything that my vehicle needed and I was given the opportunity to decide what I wanted done now. The dealership made sure I had a comfy, clean rental until my vehicle was ready and my vehicle was brought back cleaned. More