Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,695 reviews
Excellent service, work done on time and with quality... Carley was knowledgeable and would highly recommend her and Kenny, the service technician. Also provided a loaner car which eliminated any disruption Carley was knowledgeable and would highly recommend her and Kenny, the service technician. Also provided a loaner car which eliminated any disruption of my schedule More
Very professional and knowledgeable team! Excellent communication in regard to service updates and pricing. They do not try to sell unnecessary services. Facilities are newly remodeled and clean. Offer communication in regard to service updates and pricing. They do not try to sell unnecessary services. Facilities are newly remodeled and clean. Offers a variety of amenities while waiting. Service loaner vehicles are impeccable. More
Reiner was great in handling my appointment and service yesterday! I appreciate him explaining the items prompted to be a part of my service. Thank you! yesterday! I appreciate him explaining the items prompted to be a part of my service. Thank you! More
I had a morning appointment and had to wait over 30 minutes before seeing my advisor while three other advisors did not have any customers in line. This caused me to be late for work. minutes before seeing my advisor while three other advisors did not have any customers in line. This caused me to be late for work. More
Very disappointed in the service and lack of communication on status of my car. My car was returned dirty with stickers and writing in front and back windshield communication on status of my car. My car was returned dirty with stickers and writing in front and back windshield More
Rayan and Michael were great to work with. Both gentlemen were very friendly and knowledgeable. They worked hard to get us the deal we needed which included financing and a good value for our trade. We would were very friendly and knowledgeable. They worked hard to get us the deal we needed which included financing and a good value for our trade. We would definitely recommend Baron to our friends. More
FREAKING LIARS A dealership experience one would expect at the local Hyundai shop, not BMW. Finance manager literally lied to my face and told me that I had to have A dealership experience one would expect at the local Hyundai shop, not BMW. Finance manager literally lied to my face and told me that I had to have a service contract for the CPO to be honored on my X5. Nightmarish to deal with i.e. unreturned calls, managers passing the buck. On the CPO side, I am on my fourth adviser because of high turnover. Car may have engine oil burning issue-one adviser said to do a consumption test while the other said not needed and that I should expect engine to use a lot of oil. Last car I'll ever buy from these clowns. More
Uncaring deceptive sales, nice building, good service For service, I would recommend. For purchasing I would avoid Baron, sales staff top to bottom epitomizes all things BMW has a bad reputation for - sl For service, I would recommend. For purchasing I would avoid Baron, sales staff top to bottom epitomizes all things BMW has a bad reputation for - sleazy, max profit at any cost, arrogant. More
Oil change and service Baron does a great job servicing my BMW. John Strode is very helpful and did everything he could to make my service fit into my schedule. Very friendl Baron does a great job servicing my BMW. John Strode is very helpful and did everything he could to make my service fit into my schedule. Very friendly people and everyone was very helpful. I would definitely recommend them for BMW service. More