Baron BMW

Ryan was on point. Professional and courteous. He didn’t push any service on me and was knowledgeable on what he recommended. Entire staff was great! push any service on me and was knowledgeable on what he recommended. Entire staff was great! More

Very helpful and accommodating! Kept me informed about what was needed for my service. Would use their service again. Liked the fact they gave me a loaner to use. what was needed for my service. Would use their service again. Liked the fact they gave me a loaner to use. More

Online appt book was down, but Ryan D. handled it well for last minute booking. On time and communication was good. Staff used social distancing and was careful with clients to limit contact. for last minute booking. On time and communication was good. Staff used social distancing and was careful with clients to limit contact. More

Baron BMW was able to correct the issues on my BMW flawlessly. Upon my arrival Joe had my concerns already noted, a loaner car waiting, and I was out of the dealership in minutes with full confidence flawlessly. Upon my arrival Joe had my concerns already noted, a loaner car waiting, and I was out of the dealership in minutes with full confidence it would be handled professionally. Joe kept me up to date on my cars progress along with notes from the technicians inspection. Upon pickup my car was cleaned, sanitized, and vacuumed. The price was what had been quoted. Baron BMW will always have my business. Joe and Preston are the best in the industry. Thank you for making this a seamless visit. More

Joe was very professional and knowledgeable. We appreciated all of his help fixing our tire issue and doing it in a timely manner. Thank you! appreciated all of his help fixing our tire issue and doing it in a timely manner. Thank you! More

Excellent customer service. Ryan was always in communication with me during my cars time in the service bay and was very clear on what the repairs would cost and the time it would take to be compl communication with me during my cars time in the service bay and was very clear on what the repairs would cost and the time it would take to be completed. More

It's very expensive and $50 surcharge for shop supplies when only oil and brake fluid were added and car inspected and tires rotated was ridiculous. It's price gouging. Ryan was courteous and knowledgeable when only oil and brake fluid were added and car inspected and tires rotated was ridiculous. It's price gouging. Ryan was courteous and knowledgeable and a pleasure to deal with. More

The dealership itself isn’t bad, however I’ve had mixed experiences with service depending on the representative I am assigned. It always seems to take longer than expected and the representatives range fr experiences with service depending on the representative I am assigned. It always seems to take longer than expected and the representatives range from very helpful to very nonchalant. More

All good, except no envelope to leave my keys the night before when I tried to drop it off. Had to return next morning to deliver keys. before when I tried to drop it off. Had to return next morning to deliver keys. More

Joe was very helpful and efficient handling my service. He made sure my car was in and out in a very timely fashion. Thank you Joe He made sure my car was in and out in a very timely fashion. Thank you Joe More