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Baron BMW
Merriam, KS
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Excellent! I never like going to the dealership for repairs, but needed this same day. Easy online scheduling of appointment. Got a nice surprise and was Uber'd back home and again back to dealership repairs, but needed this same day. Easy online scheduling of appointment. Got a nice surprise and was Uber'd back home and again back to dealership. Ryan was great, Kept me updated throughout the entire repair and the cost was less than what I thought it would be. Great experience. More
Baron provides great service. They're a honest business with high ethics. I took my car in to have the rear brakes replaced because of a dash message; they informed me that the brakes weren't ready for rep with high ethics. I took my car in to have the rear brakes replaced because of a dash message; they informed me that the brakes weren't ready for replacement yet. That's why I go back. More
Patrick was amazing to work with. He answered all my questions via email in a timely fashion. When we are in the market again for a vehicle, we will definitely reach out to Patrick. He deserves a salary questions via email in a timely fashion. When we are in the market again for a vehicle, we will definitely reach out to Patrick. He deserves a salary increase. More
Anytime I take my care for service, they find something else to fix that’s is not any longer under warranty. I agreed the past two visits, but the service is always spotty. The 1st visit, the technician di else to fix that’s is not any longer under warranty. I agreed the past two visits, but the service is always spotty. The 1st visit, the technician didn’t properly secure my cars coolant system and all my coolant drained while driving causing my car to overheat. The dealership then had to come pickup the vehicle to fix the issue. I wasn’t compensated in anyway. This past visit, I had my brakes replaced along with a mechanical repair, and the technicians left grease all over my wheels, rims, & handheld interior objects (steering wheel, shifter etc.) Lastly, my car wasn’t at all disinfected as Baron claims to do so upon arrival & departure. This was unfortunate with the current Covid-19 crisis. More
Great communication, availability, and service. This dealer always goes out of their way to provide exceptional service. I have never been refused a loaner. I always know when my car will be ready, bein dealer always goes out of their way to provide exceptional service. I have never been refused a loaner. I always know when my car will be ready, being notified immediately of any delays. More
Very easy to work with. The sales staff was friendly, professional and let me explore the models and options at my own timeline and pace. John, especially, was always available to answer questions and h professional and let me explore the models and options at my own timeline and pace. John, especially, was always available to answer questions and help me narrow down my selection. More
Very Pleasant and timely support & updates. Matthew and the team were impressive & provided a great experience and we’ll plan to return for future car purchases. the team were impressive & provided a great experience and we’ll plan to return for future car purchases. More
Excellent experience with Baron BMW. Very helpful staff in all departments. My maintenance service was executed quickly, and efficiently. They were thorough with their inspection, and not forceful, or push in all departments. My maintenance service was executed quickly, and efficiently. They were thorough with their inspection, and not forceful, or pushy with the suggested services performed. I was very pleased, and look forward to doing business there again many times over. More
Great Service..Friendly, Helpful and Informative! Gave Great Service.. Friendly, Helpful and Informative! Gave me solid information about buying tires and the overall condition of my car. I will be back t Great Service.. Friendly, Helpful and Informative! Gave me solid information about buying tires and the overall condition of my car. I will be back to Baron BMW. More