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Baron BMW

Merriam, KS

4.6
1,742 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,742 reviews

April 05, 2020

Excellent! I never like going to the dealership for repairs, but needed this same day. Easy online scheduling of appointment. Got a nice surprise and was Uber'd back home and again back to dealership More

by Mrgusland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 07, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

April 02, 2020

Baron provides great service. They're a honest business with high ethics. I took my car in to have the rear brakes replaced because of a dash message; they informed me that the brakes weren't ready for rep More

by bobk
Recommend Dealer
Yes
Employees Worked With
Steve Kiper and Mechanical Team
Apr 03, 2020 -

Baron BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 02, 2020

Patrick was amazing to work with. He answered all my questions via email in a timely fashion. When we are in the market again for a vehicle, we will definitely reach out to Patrick. He deserves a salary More

by Kim
Recommend Dealer
Yes
Employees Worked With
Patrick Duffer
Apr 03, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

April 01, 2020

Anytime I take my care for service, they find something else to fix that’s is not any longer under warranty. I agreed the past two visits, but the service is always spotty. The 1st visit, the technician di More

by Patrickbarber504
Recommend Dealer
No
Employees Worked With
Ryan DeBrecht
Apr 03, 2020 -

Baron BMW responded

Thank you for your feedback because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

March 28, 2020

I was very happy with the service on my bmw 750i. They performed battery test and found it had only 4 volt and removed and replaced battery More

by dwmburg01
Recommend Dealer
Yes
Employees Worked With
Amir Tammehr
Mar 31, 2020 -

Baron BMW responded

Thank you for your positive review! We appreciate your business.

March 27, 2020

Great communication, availability, and service. This dealer always goes out of their way to provide exceptional service. I have never been refused a loaner. I always know when my car will be ready, bein More

by Katelin
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Mar 31, 2020 -

Baron BMW responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

March 26, 2020

Very easy to work with. The sales staff was friendly, professional and let me explore the models and options at my own timeline and pace. John, especially, was always available to answer questions and h More

by shasser2
Recommend Dealer
Yes
Employees Worked With
John Naegele
Mar 26, 2020 -

Baron BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 26, 2020

Very Pleasant and timely support & updates. Matthew and the team were impressive & provided a great experience and we’ll plan to return for future car purchases. More

by Houseofstephens
Recommend Dealer
Yes
Employees Worked With
Matthew Coles
March 23, 2020

Excellent experience with Baron BMW. Very helpful staff in all departments. My maintenance service was executed quickly, and efficiently. They were thorough with their inspection, and not forceful, or push More

by chefjosephjackson
Recommend Dealer
Yes
Employees Worked With
Ranier, Will
Mar 24, 2020 -

Baron BMW responded

Thank you for your recent visit and great recommendation.

March 23, 2020

Great Service..Friendly, Helpful and Informative! Gave Great Service.. Friendly, Helpful and Informative! Gave me solid information about buying tires and the overall condition of my car. I will be back t More

by Bruce.Zimmerman1
Recommend Dealer
Yes
Employees Worked With
Steve and the whole crew.
Mar 24, 2020 -

Baron BMW responded

Thank you for your recent visit and great recommendation.

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