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Baron BMW

Merriam, KS

4.6
1,696 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,696 reviews

April 10, 2020

Al Hanson was much appreciated for his help!! Baron was quick and efficient! I appreciate it! Happy Easter to everyone at Baron BMW. Your awesome More

by cscathyco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Hanson and Steve
Apr 14, 2020 -

Baron BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 08, 2020

Service director Marvin Hirschel was very professional in dealing with some issues I had with scheduling an appointment. He was very attentive and responsive and should prove to be a good addition to the Bar More

by M3X3328i
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht, Marvin Hirschel
Apr 09, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

April 07, 2020

Easy to set up an appointment. The staff was friendly and my car was completed and ready to go quickly. Very nice waiting areas with amenities. Thanks More

by Btay67
Recommend Dealer
Yes
Employees Worked With
Steve was awesome.
April 06, 2020

Second time working with Ryan. He’s super friendly and is always informative; letting me know right away what needs fixing and how long he thinks it’ll take. You can tell he takes pride in his work and makin More

by WTM
Recommend Dealer
Yes
Employees Worked With
Ryan Debrecht
Apr 07, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant visit! We thank you for your business and look forward to your next visit!

April 05, 2020

Excellent! I never like going to the dealership for repairs, but needed this same day. Easy online scheduling of appointment. Got a nice surprise and was Uber'd back home and again back to dealership More

by Mrgusland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 07, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

April 02, 2020

Baron provides great service. They're a honest business with high ethics. I took my car in to have the rear brakes replaced because of a dash message; they informed me that the brakes weren't ready for rep More

by bobk
Recommend Dealer
Yes
Employees Worked With
Steve Kiper and Mechanical Team
Apr 03, 2020 -

Baron BMW responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 02, 2020

Patrick was amazing to work with. He answered all my questions via email in a timely fashion. When we are in the market again for a vehicle, we will definitely reach out to Patrick. He deserves a salary More

by Kim
Recommend Dealer
Yes
Employees Worked With
Patrick Duffer
Apr 03, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

April 01, 2020

Anytime I take my care for service, they find something else to fix that’s is not any longer under warranty. I agreed the past two visits, but the service is always spotty. The 1st visit, the technician di More

by Patrickbarber504
Recommend Dealer
No
Employees Worked With
Ryan DeBrecht
Apr 03, 2020 -

Baron BMW responded

Thank you for your feedback because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Isaac Nichols Service Manager inichols@baronauto.com

March 28, 2020

I was very happy with the service on my bmw 750i. They performed battery test and found it had only 4 volt and removed and replaced battery More

by dwmburg01
Recommend Dealer
Yes
Employees Worked With
Amir Tammehr
Mar 31, 2020 -

Baron BMW responded

Thank you for your positive review! We appreciate your business.

March 27, 2020

Great communication, availability, and service. This dealer always goes out of their way to provide exceptional service. I have never been refused a loaner. I always know when my car will be ready, bein More

by Katelin
Recommend Dealer
Yes
Employees Worked With
Randy Meidinger
Mar 31, 2020 -

Baron BMW responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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