Baron BMW
Merriam, KS
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Quality service done quickly and professionally. Joe Tenanty is the absolute best at making it a good experience for the customer - and that keeps bringing customers back to this dealership for ser Joe Tenanty is the absolute best at making it a good experience for the customer - and that keeps bringing customers back to this dealership for service! More
I have been a Barron customer with several cars for several years. I was Disappointed in my last service experience- I dropped the car off at 8:30 am Thursday for routine Maintence and to fix a nois several years. I was Disappointed in my last service experience- I dropped the car off at 8:30 am Thursday for routine Maintence and to fix a noise in the steering- and to remove a stain in passenger seat. Car was not ready by 5:00 - I had to come back to get a loaner- I called in at 12:00 to check status- was told it would be ready in 15-20 minutes. The noise issue resolved but told the lubrication may be a temporary fix- that it may need to be replaced. Car was not washed or vacuumed- no effort to remove stain as requested. I was told they could not get the stain out - Andrew indicated I would have to make another appointment. I was able to get the stain removed when I got home. Andrew was nice to work with and Greg in sales has always been wonderful. The service department and detailers need improvement. More
They gave me exceptional service! . I had a cracked rim with a slow leak and I am leaving out with this vehicle. They ordered Me a rim and made sure it was going to be available the ne . I had a cracked rim with a slow leak and I am leaving out with this vehicle. They ordered Me a rim and made sure it was going to be available the next morning and had me come in with no appointment and squeezed me in to replace the rim and remount and balance the tire. More
Andy was great and such good customerservice! !! However as for the repair crew, the back inside panel where my brake light was replaced was missing. I found it unattached thrown in the trunk. I !! However as for the repair crew, the back inside panel where my brake light was replaced was missing. I found it unattached thrown in the trunk. I reattached it which should have not come from my labor. More
Tanner in service was amazing , literally the best service I’ve ever had. Very well spoken, patient and thorough with explaining the issue and what could be done about it. service I’ve ever had. Very well spoken, patient and thorough with explaining the issue and what could be done about it. More