Baron BMW
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 1,696 reviews
Great quick service and easy to get in. I would recommend to anyone needing service for their BMW. Clean loaner car and took about 2 minutes for pickup and drop off. to anyone needing service for their BMW. Clean loaner car and took about 2 minutes for pickup and drop off. More
It’s never inexpensive to service or repair a BMW, but the pain was a little easier to bear, thanks to Isaac Nichols. He was a pleasure to work with, did a good job of explaining the work, and did his be the pain was a little easier to bear, thanks to Isaac Nichols. He was a pleasure to work with, did a good job of explaining the work, and did his best to help out where he could. He is a real asset to Baron’s organization! More
The check-in process took a while but the service advisor was considerate and I received my car back in a reasonable amount of time. I noticed a discrepancy in the final bill which was taken care of after I was considerate and I received my car back in a reasonable amount of time. I noticed a discrepancy in the final bill which was taken care of after I called it to two service advisors attention. More
Service was provided as promised on delivery and price . Our service rep was extremely knowledgeable and helpful. We appreciate their open and honest approach to the customer Our service rep was extremely knowledgeable and helpful. We appreciate their open and honest approach to the customer More
Ryan is always efficient, up front and friendly. I always look forward to him handling my service request. Service was completed and my car was delivered back to me. look forward to him handling my service request. Service was completed and my car was delivered back to me. More
Great Service and Communication Over the last several years I have used Baron BMW for all my maintenance and repairs. Ryan Debrecht consistently provides frequent and transparent com Over the last several years I have used Baron BMW for all my maintenance and repairs. Ryan Debrecht consistently provides frequent and transparent communication. On top of that, he's a nice guy. I've had some hits and misses with other advisors in the past, but Ryan is one of their best! Additionally, my all of my repairs and maintenance have been executed in a timely manner and the work performed has been done well. Overall, I'm very pleased with the service I've received. More
Joe at Baron did an amazing job of not only coordinating a concierge pickup and drop off of my car to facilitate the stressful pandemic environment, he was outstanding with overall communication of the work a concierge pickup and drop off of my car to facilitate the stressful pandemic environment, he was outstanding with overall communication of the work that was being done on my car and kept me up to speed on any costs that would be incurred. He and the Baron BMW service team made my experience easy and trustworthy in an unknown time dealing with coronavirus. I have purchased 5 BMWs from Baron and one of the main reasons I keep coming back is the outstanding first class service I get with every Service Advisor assigned to me and my car. Keep up the amazing customer service and I will see you all for a sixth BMW purchase! More
Service department is top notch. Advisor Ryan DeBrecht is punctual, easy to communicate with & extremely helpful. Baron’s service is one of the main reasons I continue to buy and stay with BMW. is punctual, easy to communicate with & extremely helpful. Baron’s service is one of the main reasons I continue to buy and stay with BMW. More
Upfront and professional service. They were quick to get it done and very accommodating with my schedule. The service center lounge was clean and comfortable. I would recommend them. it done and very accommodating with my schedule. The service center lounge was clean and comfortable. I would recommend them. More
Quick service, nice and clean waiting area with coffee and other drinks. Service provider was friendly. Price was competitive with non-dealer offers for the same service. and other drinks. Service provider was friendly. Price was competitive with non-dealer offers for the same service. More