
Baron BMW
Merriam, KS
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Went in on July 31 ,2024 to look for a vehicle. My sales guy, Carson Pierce, was set on me not leaving there until I bought a vehicle. The deal was less than good, that was before the taxes and "fe My sales guy, Carson Pierce, was set on me not leaving there until I bought a vehicle. The deal was less than good, that was before the taxes and "fees" for everything. They encouraged me to purchase the extended "warranty", which i did. Supposedly got the best deal on my loan through them, that was a lie. Basically, just didn't want me to leave until they got my money. About November 1, 2024, the Grand Cherokee i bought from the good folks at Baron BMW begin to have issues. Like blown gasket issues at less than 90,000 miles (had 84k when I bought). Had it towed to a Jeep dealership (per Baron's advice) on Nov. 7th. As of this writing, Nov. 27th, my jeep is still in the shop with little traction. Baron BMW of course refuse to take any responsibility. They prefer to refer me to their ext. "warranty", Motorist Assistance Plan through Enterprise Financial group. It's about like trying to get insurance to approve a test to find out if you have cancer. The feet dragging, the lies, no manager to ever speak to... starting to feel like a scam. Do NOT do business with Baron BMW Do NOT do business with M.A.P. or anything associated with Enterprise Financial Group One of the worst experiences I've ever had and I'm still dealing with it. More
This was one of the easiest car deals we’ve ever made! Everyone at Baron was friendly and accommodating. Our salesman, Dante was extremely knowledgeable and took as much time as we needed to be sure we go Everyone at Baron was friendly and accommodating. Our salesman, Dante was extremely knowledgeable and took as much time as we needed to be sure we got all of our questions answered… it was even a Friday night after closing! I highly recommend Baron BMW! More
“I recently had my car serviced at Barn BMW, and I couldn’t be happier with the experience! The team was highly professional, attentive, and took the time to address every detail. My car was returned couldn’t be happier with the experience! The team was highly professional, attentive, and took the time to address every detail. My car was returned in perfect condition, running smoother than ever. The staff went above and beyond to ensure a seamless experience, keeping me updated throughout the process. I highly recommend Baron BMW for their top-notch service and dedication to customer satisfaction. Thank you for taking such great care of my vehicle!” More
Baron BMW Service Department is a "well-oiled" machine of customer service, communication, reliable timeliness and professionalism. They just know how to get the job done, BMW, all models, just give them 1 customer service, communication, reliable timeliness and professionalism. They just know how to get the job done, BMW, all models, just give them 1 chance, and you'll have your garage for the rest of your life! More