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Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,814 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,814 reviews

December 12, 2024

The staff are so friendly and professional. They provided good communication with me and completed my repairs in a timely manner. More

by isarene17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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Dec 13, 2024 -

Baron BMW responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

I had an excellent experience at Baron again. A great dealership with a great product! More

by DMC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce and Eric
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Dec 13, 2024 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Great service great customer service everybody was friendly and nice I look forward to doing business with them in the next 2 years. Cuz I just bought the 850 convertible 2019 I'll probably enjoy that More

by sanchezhudson07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanchez Hudson
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Dec 13, 2024 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Dec 13, 2024 -

sanchezhudson07 responded

I don't know what's going on now. At this point they have their money, but I have no car?

December 11, 2024

We have now purchased two vehicles from John and could not be happier. John makes certain that we have all the information to make great choices. More

by wannaplaypga2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
John Naegele
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Dec 13, 2024 -

Baron BMW responded

Hi, we're happy you found John to be so supportive during your experience here at Baron BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2024

Great inventory and amazing experience. Repeat Baron customer and will continue. Smooth easy and friendly. More

by sprucerail77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell
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Dec 13, 2024 -

Baron BMW responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 05, 2024

Unexpectedly delayed my appointment upon arrival. Didn’t provide a loaner car. Never proactively provided updates on the status. Repairs took 9 days to complete. And advised by text at 7:42am tha More

by JHutchison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chastity Husted
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Dec 08, 2024 -

Baron BMW responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced while having your vehicle serviced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@baronauto.com

December 02, 2024

The customer service was excellent. Took my car for service and I was constantly updated about the service More

by Vinoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
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Dec 20, 2024 -

Baron BMW responded

Hi Vinoo, thank you for taking the time to leave a review for us at Baron BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Professional, honest and great to work with. JT, our assigned salesman was very key to our very positive experience. More

by Rdmiller917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas (JT)
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Dec 02, 2024 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Had recall serviced and while taking care of the it they ran diagnostic and fixed a headlight lamp/ module that I had estimates for $7500 to repair. They fixed it and didn’t charge me $0. Also provided a More

by D McCabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Dec 02, 2024 -

Baron BMW responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2024

Everything went great , couldn’t ask for more. the service person was professional and helpful More

by jsharryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chasity
Report | Print
Nov 29, 2024 -

Baron BMW responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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