
Baron BMW
Merriam, KS
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Extremely nice dealership! Awesome experience with Chelsea and Nick. We love our new car and I'm happy we drove over 200 miles to purchase from Baron BMW. Awesome experience with Chelsea and Nick. We love our new car and I'm happy we drove over 200 miles to purchase from Baron BMW. More
Honestly the best experience I've ever had with a vehicle purchase. The sales team was enthusiastic, extremely knowledgeable, and very easy to work with. purchase. The sales team was enthusiastic, extremely knowledgeable, and very easy to work with. More
Regarding BMW service, the mechanics and technicians are knowledgeable and they always do a great job. It's when is comes down to the individual account managers, garage staff and porters that the quality knowledgeable and they always do a great job. It's when is comes down to the individual account managers, garage staff and porters that the quality of service varies. It use to be that with each service that they did on my BMW it would came back vacuumed and washed. Today,, like a previous time before, they did none of that. Not sure if it was because the only work needed on my car was I oil change service and have my wheels aligned. Nothings worse than when you take away a customer service that you've pretty always gotten. If it's because I didn't spend enough on service costs, then lets us know. If I wanted ordinary service then I would have gone somewhere else cheaper. But I still have an extended warranty on it so I don't have much of a choice and they are close to home. Is this what it's like at all BMW dealer locations? "It like" referring to the just slightly above average customer service.. More
Service department is great. Arranged a for a trim replacement. After part came in, was called to make an appointment. Everything went smoothly and even went beyond to help me wi Arranged a for a trim replacement. After part came in, was called to make an appointment. Everything went smoothly and even went beyond to help me with my apple CarPlay. Was in and out in about 45 min total. More
They made purchasing a vehicle easy, seamless and stress free!! There was no pressure to purchase add ons. Financing was great to work with, we asked just to run my credit first to we if we have an acceptab free!! There was no pressure to purchase add ons. Financing was great to work with, we asked just to run my credit first to we if we have an acceptable rate before having to fill out the information for my husband as well. Everything was explained and all nicely arranged in a folder for us at the end. Great experience and we will be back! More
Baron provided super nice buying experience from auto prep to new vehicle demonstration to financing. Each part was done expertly with no hassle or haggle. One of the best dealership experiences I have h prep to new vehicle demonstration to financing. Each part was done expertly with no hassle or haggle. One of the best dealership experiences I have had lately. More