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Baron BMW

Merriam, KS

4.6
1,830 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,830 reviews

May 12, 2025

Outstanding experience. Gregg Griswold is the best. He gave us the same model we were interested in to test drive. The ordering process was smooth, the deal he gave us was g More

by edpm3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Griswold
May 14, 2025 -

Baron BMW responded

Hi, thanks for your praise and kind comments about Gregg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 10, 2025

Baron BMW Dealership is very professional. I was very pleased with the service I received. No complaints. More

by naomiwilliamson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wichman #157391
May 12, 2025 -

Baron BMW responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

Very personable and helpful salesman from test drive through driving away in my car. Staff, building, and process was all very smooth and impressive. Would recommend to anyone More

by gjm475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT, Jess
May 12, 2025 -

Baron BMW responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 09, 2025

Excelente customer service and very attentive to all of my needs and concerns about the vehicle I was concedering purchasing. More

by Houstontaylor32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dante Dawson.
May 12, 2025 -

Baron BMW responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2025

I took my car in for a scheduled oil change and the service was great. Andrew explained the timeline when it would be complete and he was on point. More

by Wangela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 10, 2025 -

Baron BMW responded

Hello, we're happy you found our staff Andrew to be so supportive during your experience here at Baron BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2025

Top rate service. Clean professional facility and staff. This facility wants you to deal with one staff member that member is not always available and other staff mem More

by Redj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake.
May 09, 2025 -

Baron BMW responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Baron BMW!

May 06, 2025

NOT Impressed with Blake Wichman. If returning, I will seek out a different associate to assist me. More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Wichman
May 09, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@baronauto.com

May 04, 2025

Really fantastic. Wonderful Service department. I have been here before and was unhappy - but Ryan was just womderful - this was a wonderful experience. . More

by patricia.gail9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
May 06, 2025 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! We look forward to your next visit! Take care!

May 04, 2025

Scheduled service was on time. Estimates were accurate after making sure my BMW Club membership was listed. Price was reasonable. Performed in a timely manner. More

by jgivens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember.
May 07, 2025 -

Baron BMW responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2025

Sales are first class with Gregg and service is first class with Andrew. Keep it up. More

by TallPapa79in
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
May 07, 2025 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

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