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Baron BMW

Merriam, KS

Overview
Reviews
4.6
2,112 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,112 reviews

May 15, 2026

Always get great service, service department people are very nice, friendly and easy to work with They do a great job More

by eva.grauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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May 14, 2026

Great sales team and service department. They're always friendly and provide full information on status and services provided. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clintin
Report | Print
May 16, 2026 -

Baron BMW responded

Hello Mike, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

I dropped off with Matt and picked up with Clinton, it was a great experience. They got me in and out and didn’t push stuff on me that I didn’t need. Great place to have my BMW serviced! More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Clinton
Report | Print
May 14, 2026 -

Baron BMW responded

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2026

Matt Cannon took great care of me and my car. I appreciate all of his help. More

by Mgreen2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cannon, Isabel
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May 14, 2026 -

Baron BMW responded

Hello, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2026

The staff is always friendly, when making an appointment they are sure to get you in promptly. More

by mealexander1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 14, 2026 -

Baron BMW responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2026

We have a recall on our 2025 I 5 series. Baron got us right in and we had them do the oil change and the next service call. They did great. Very friendly More

by jjefbaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 14, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2026

Andrew and Clinton are always outstanding to work with. Smooth and stress free both are honest in communication and just great to chat with. Always above and beyond customer service. More

by rmcdermott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Clinton Wong
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May 14, 2026 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2026

They refused to honor my warranty, they tried to say there had been damage done to the rear of my car is why my back up camera was fogging up. The said it was probably from the previous owner but I didn More

by elyssadane10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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May 14, 2026 -

Baron BMW responded

I’m sorry for your situation. Regretfully, dealers don’t make decisions on warranty claims. This is at the manufacturers discretion. We can gladly help out but if BMW says no we are at their mercy. Please contact Joe Hartigan for further assistance. Clay Shafer General Manager cshafer@Group1Auto.com

April 29, 2026

Tre is awesome to work with in service Personable knowledgeable and very willing to help More

by phcrayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre wilder
Report | Print
May 14, 2026 -

Baron BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2026

Baron BMW sent me a Coupon for four wheel alignment on my X5. Saved me over $200 to have this done. More

by Shawncl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Report | Print
May 14, 2026 -

Baron BMW responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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