Back

Baron BMW

Merriam, KS

4.6
1,935 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,935 reviews

September 17, 2025

Took my car in for it’s first oil change, and the experience was seamless. More

by Vlad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
September 17, 2025

Had a flat late at night so sent an email to the service manager who replied and had me set up for service the next morning!! More

by Lance.Melber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Smith
September 15, 2025

In the Kansas City area, Baron BMW has a phenomenal service department. If your BMW is in need of maintenance, this is the place to go. More

by Darren P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wichman
Sep 16, 2025 -

Baron BMW responded

Hi Darren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Our sales representative was amazing. We had a great experience he made the process quick and easy. More

by Latinalady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Sep 12, 2025 -

Baron BMW responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Arrived at the dealership about 10 mins early. Was greeted, checked in, by Blake. Very friendly, and professional. Explained the services, and charges. Was in and out in less than 90 minutes. Very More

by Lon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Wichman
Sep 11, 2025 -

Baron BMW responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2025

Staff worked to get work done on same day so that I would not have to drive back from out of town More

by duncan.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 11, 2025 -

Baron BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you have any further questions, please don't hesitate to reach out!

September 06, 2025

My car was there a week. I got no updates. My calls were never returned. I drove to pick it up without knowing if anything was done to fix it and I was told they started a More

by Regretbmwpurchase
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Sep 11, 2025 -

Baron BMW responded

Apologize for the experience. We can’t look up their information based off the name given in your review, but Joe Hartigan would love the opportunity to make it better. Please reach out to him personally at jhartigan@group1auto.com Thank you Clay Shafer General Manager cshafer@Group1Auto.com

September 06, 2025

E eryone from the receptionist to the person who taught how to set up the apps was extremely courteous and professional. A first class dealership that puts customer satisfaction and service high on their More

by bsvoboda51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Obel Sandoval
Sep 12, 2025 -

Baron BMW responded

Hi, we are so happy to read such a great review about Baron BMW! We hope to be of service to you again in the future.

September 06, 2025

It is rare for me to write a review, but with the excellent service I received at Baron BMW it would be unfair if I didn’t recognize the care that was provided to me by Clinton Wong. When I explaine More

by mdfields444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Sep 14, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2025

I took an older model car in for some maintenance because it wasn’t running. The team was very professional, and made sure that the problem was worked out in a timely manner. I would recommend them to anyone More

by timster623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 07, 2025 -

Baron BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron BMW. Thanks again for the recommendation, and have an amazing day!

1
...