Baron BMW

The systems they have in place for service are consistent. That makes it really easy to know what to expect every time! consistent. That makes it really easy to know what to expect every time! More

Our salesperson was Great! He really felt down to earth. He did his best to answer any questions we had, if he did not know he would tell us he will find out and get back to us He really felt down to earth. He did his best to answer any questions we had, if he did not know he would tell us he will find out and get back to us. And he actually followed thru with this. So our sales person was the Best. More

am writing to express my disappointment with the service I received during my recent visit on [insert date]. I brought in my 2010 BMW 650i specifically to address an issue with the driver-side headlight, wh I received during my recent visit on [insert date]. I brought in my 2010 BMW 650i specifically to address an issue with the driver-side headlight, which is not functioning across daylight, low beam, and high beam settings. I was under the impression that the service I paid for would include replacing the main headlight bulb I provided, and if that did not resolve the issue, a thorough assessment would be conducted to determine the root cause. Unfortunately, I left without a clear explanation of what was wrong or what steps were taken to diagnose the issue. This lack of communication left me frustrated and uncertain about the condition of my vehicle. Additionally, I noticed that my tire pressure warning light was on when I arrived. I had hoped that, as a courtesy, your team would take a moment to address this simple issue by adding air to the tire. This did not happen, which added to my overall dissatisfaction. If Matt believes this was all covered during our conversation, I must respectfully disagree. The explanation provided was vague and did not give me the clarity I needed to understand the problem or the next steps. I understand and respect the value of your technicians' time, but I also expect that time to be used effectively to provide clear communication and complete service. I would appreciate a follow-up that outlines what was done during my visit and what needs to happen next to resolve the headlight issue. More

Dealer is good but I would have preferred to know how much I would be charged. I went there for oil change & filter ONLY with a $59.95 coupon but was surprised with a $292.00 bill @ the end despite the much I would be charged. I went there for oil change & filter ONLY with a $59.95 coupon but was surprised with a $292.00 bill @ the end despite the coupon! Matt C. was good & courteous but the final bill remains a guestiion and upsetting!! Whatever other services that may have been done was not related to me before hand & I resent that very much. More

Baron took care of my requested oil change and suggested some scheduled maintenance . The suggested maintenance was something I hadn't thought of so I was glad to get it done. Baron did a great job some scheduled maintenance . The suggested maintenance was something I hadn't thought of so I was glad to get it done. Baron did a great job More

Excellent, quick service, good communication, professional and friendly. Finished the work when it was promised and contacted me right away. professional and friendly. Finished the work when it was promised and contacted me right away. More

Very good service, very pleased wit the service and the speedy of the work and good work to my car speedy of the work and good work to my car More

Great service and knowledgeable staff I highly recommend it to all BMW owners in Kansas City Arya it to all BMW owners in Kansas City Arya More