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Baron BMW

Merriam, KS

4.6
2,201 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,201 reviews

November 07, 2026

Clinton provides great customer service. He communicates well and let me know everything that was completed and why it was done, More

by SHADERMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
November 06, 2026

Great environment in my opinion, and they were very quick with the car that I own. More

by reece.kumar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Nitz
November 06, 2026

E x c e l l e n t s e r v i c e More

by Go Dawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 06, 2026 -

Baron BMW responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

November 02, 2026

On a busy Saturday, they were able to quickly connect us with a sales person without an appointment. Friendly staff, clean showroom and overall great experience. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Gardiner, Jason Jason
Nov 04, 2026 -

Baron BMW responded

Hi Nick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2026

Best service I have experienced, great communication throughout the process. Enjoyed the snacks and drinks. More

by gregbarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 01, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 29, 2026

Our sales advisor, Gregg who was recommended by the Mini sales manager is outstanding. He’s very patient, friendly, knowledgeable and has a great sense of humor. He took time to cover everything, and the d More

by Acuraguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Griswold
Oct 31, 2026 -

Baron BMW responded

Hello, we're happy to hear you had such a positive experience with Gregg! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2026

Baron BMW is the standard for sales and service in the KC metro. Clinton, in the service department, is a gentleman and a scholar. His work ethic and knowledge is why I keep returning. More

by SirUpwaffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Oct 24, 2026 -

Baron BMW responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

I had the privilege of working with both Brayden and Landen. My wife and I ultimately purchased a CPO BMW iX and we were very pleased with the entire process. Both of these salesmen were knowledgeable More

by derekd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden, Landen
Oct 23, 2026 -

Baron BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Shawnee Mission! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2026

My experience was wonderful the dealership was clean and they made me feel comfortable and at ease with my purchase More

by Cdhoward1017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Sanchez
Oct 24, 2026 -

Baron BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 21, 2026

I would definitely get barren. BMW, a 5 except for diagnostics. I have had to have my one thirty five in their four times for the air conditioning, and the fourth time is correctly More

by rmevet8799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Again cooper and andrew are wonderful
Oct 23, 2026 -

Baron BMW responded

Thank you for your feedback regarding your recent service experience. We're thrilled to hear that Cooper and Andrew provided you with excellent service. We apologize for the diagnostic issues and appreciate your patience. Your satisfaction is important to us, and we will work to improve our processes. We appreciate your business and hope to serve you better next visit. Clay Shafer General Manager BMW of Shawnee Mission (913) 722-5100 cshafer@Group1Auto.com

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