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Baron BMW

Merriam, KS

Overview
Reviews
4.6
2,188 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,188 reviews

October 09, 2026

I bought my car there and bought their warranty but 2 days later had problems with the car and was told to "call a Lincoln dealership and take it there". The worst after I spent my money there to be told More

by Dj.davison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason - he was great
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October 07, 2026

BMW of Shawnee Mission is great, kind, fun, clean and fun to work with. They know everything about BMW and service of your vehicles. More

by david.r.mogren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cooper
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October 06, 2026

Rushed service experience not equitable to what others have experienced when they recommended me there. I will be requesting a 2nd look or a refund for my diagnosis fee. More

by BMWvirgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clinton
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Oct 08, 2026 -

Baron BMW responded

Thank you for your review. We are glad you were able to use our diagnosis to have your vehicle fixed at another facility. Thank you for coming in and we wish you best of luck in the future. Clay Shafer General Manager cshafer@Group1Auto.com

October 05, 2026

Clinton and the SA’s at (Baron) have always been helpful and clear in their communications about what to expect during service. A special shout to the very knowledgeable and competent technician team who More

by alexjpla@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
Print
Oct 08, 2026 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Shawnee Mission. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2026

Everyone was very professional and nice. Great service. I strongly recommend this place. They did the service quick. More

by Alejandra Morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cannon
Print
Oct 04, 2026 -

Baron BMW responded

Hi Alejandra, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2026

Great customer service. Would recommend! I worked with Matthew while here and he was amazing! More

by jalynnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Print
September 30, 2026

We had a great experience in buying our X3 from Bailey. We felt zero pressure throughout the whole process. More

by collinearhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Jess
Print
Sep 30, 2026 -

Baron BMW responded

Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

September 29, 2026

I bought my 3 series 10 years ago from Baron, and their service department has done a great job maintaining it ever since. More

by pmirakian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
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Sep 30, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2026

⭐⭐⭐⭐⭐ Great experience at BMW of Shawnee Mission! Stephen was an excellent service advisor—friendly, knowledgeable, and communicative. He made the entire process easy and stress-free. Highly recommen More

by Wanderer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Print
Sep 28, 2026 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2026

Thank you Stephen for taking are of the issue. Appreciate the loaner vehicle and keeping me updated.. More

by Yvetterichards310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Print
Sep 27, 2026 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Stephen here at BMW of Shawnee Mission! If you have any further questions, please don't hesitate to reach out!

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