Baron BMW
Merriam, KS
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I had the engine starter on my 2019 X5 replaced as part of a warranty program issue. The service rep Stephen C. was very good. He was at the door when I brought my vehicle into the shop. He was appropri of a warranty program issue. The service rep Stephen C. was very good. He was at the door when I brought my vehicle into the shop. He was appropriately friendly, made me feel comfortable and was clear about the next steps for the replacement & the expected length of time necessary. He was refreshingly professional and honest. More
I bought my car there and bought their warranty but 2 days later had problems with the car and was told to "call a Lincoln dealership and take it there". The worst after I spent my money there to be told days later had problems with the car and was told to "call a Lincoln dealership and take it there". The worst after I spent my money there to be told 2 days later nah we're not going to help you take it somewhere else. Highly disappointed in BMW, they are the wish version of luxury!!! More
Rushed service experience not equitable to what others have experienced when they recommended me there. I will be requesting a 2nd look or a refund for my diagnosis fee. have experienced when they recommended me there. I will be requesting a 2nd look or a refund for my diagnosis fee. More
Clinton and the SA’s at (Baron) have always been helpful and clear in their communications about what to expect during service. A special shout to the very knowledgeable and competent technician team who and clear in their communications about what to expect during service. A special shout to the very knowledgeable and competent technician team who have never steered me wrong More










