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Baron BMW

Merriam, KS

4.6
1,865 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,865 reviews

June 28, 2025

Always a pleasure visiting the dealership to service our beautiful cars. Thank you for helping us keep them in premium working order. It’s appreciated. More

by Christi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 29, 2025 -

Baron BMW responded

Hello Christi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Simply top shelf. Professional, every detail addressed, responded quickly to my questions. I had not been in this dealership in 30 years and felt right at home! More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierce Carson
Jun 29, 2025 -

Baron BMW responded

Hello Eric, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2025

Very poor communication from the service department. Also they were more concerned with selling me new tires (current tires only have 10,000 miles on them), new battery and spark plugs than doing the wa More

by Olemiss82fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
Jun 28, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@Group1Auto.com

June 25, 2025

My wife and I purchased a new 2026 BMW X5 from Baron BMW. The overall experience was excellent! Our sales rep was Giuseppe Baldin. He did a great job demonstrating all of the high tech features on the X5. More

by Jerry Lehenbauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Jun 26, 2025 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2025

Chelsea did a great job guiding my wife and I through the purchase of our used car. More

by dblasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jun 25, 2025 -

Baron BMW responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2025

Poor customer service. Car wash really bad, zero attention to detail . Only reason I would consider this dealership again is seller, Abel. More

by Alejandra lobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Jun 25, 2025 -

Baron BMW responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Joe Hartigan Service Manager jhartigan@Group1Auto.com

June 19, 2025

Blake was great to deal with. He helped me out and gave me a great deal. I will pay a little more for the professional service I got. The service was great! Blake got me a ride h More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 19, 2025 -

Baron BMW responded

Hi Dave, thank you for your kind review; we are happy to pass along your comments to Blake here at Baron BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2025

Great service. I would definitely come back. BMW was great. Blake was number one helping me.. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 19, 2025 -

Baron BMW responded

Hi Dave, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 19, 2025

Got my vehicle done quickly and got me a loaner to drive until work was done. More

by debrajackson1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 21, 2025 -

Baron BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 18, 2025

I am a new customer of Baron BMW service. Blake has been attentive to my needs and a great communicator. I will continue to have my car serviced at Baron in the future. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 19, 2025 -

Baron BMW responded

Hi Ken, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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