Barnett Kia
White Bear Lake, MN
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I was very pleased with my experience during the purchase of a new vehicle. I didn't feel under any type of pressure and everyone was very accommodating. I was, however, disappointed during the financing s of a new vehicle. I didn't feel under any type of pressure and everyone was very accommodating. I was, however, disappointed during the financing stage. If you choose one option, they take away the $500.00 rebate. Choose another option and you pay 5.9 interest rate. If you put too much money down, they won't finance you. The 1.9 or 2.9 terms/conditions seem to be hidden in advertising. I was not the least bit happy. Financing terms and options need to be clearly layed out "before" a contract is signed to purchase. Other than this, I was pleasantly surprised by the service I received. More
This is the 2nd time I've purchased a new vehicle from this dealership since March, and I would go back in a heartbeat! I was treated with kindness & respect both times. Each transaction was explained in this dealership since March, and I would go back in a heartbeat! I was treated with kindness & respect both times. Each transaction was explained in full detail nothing changed up front no hidden costs. Would definately recommend. More
Great time at Barnett! Called in the am and drove out of the lot by the evening with a new car that we love! I recommend using this dealer and seeing Sara! We will be back as soon as our other car bites the the lot by the evening with a new car that we love! I recommend using this dealer and seeing Sara! We will be back as soon as our other car bites the big one! More
Very freindly and responsive. Guy was very knowledgable about the truck and was willing to put the time in and did not try to pressure us into buying it. Leon was as freindly and made for an overall good e about the truck and was willing to put the time in and did not try to pressure us into buying it. Leon was as freindly and made for an overall good experience. More
Friendly, fair, many vehicles to choose from. Good customer service. Would prefer less talk about additional warranty. Sales person was very knowledgeable about the car and options. customer service. Would prefer less talk about additional warranty. Sales person was very knowledgeable about the car and options. More
Over all a good experience, staff was very friendly. I was satisfied with the service I was given. I wish care were not that expensive but everything keeps going up in price. but I love my Kia soul was satisfied with the service I was given. I wish care were not that expensive but everything keeps going up in price. but I love my Kia soul More
After questioning the salesperson who assured me the ad was accurate, I drove 110 miles to check out the used 2008 Buick Enclave that I saw posted for sale on line. The salesperson went out of his way to m was accurate, I drove 110 miles to check out the used 2008 Buick Enclave that I saw posted for sale on line. The salesperson went out of his way to make the deal work as did others at Barnett. All of the personnel were friendly and curteous and made the whole buying experience a positive one. I would definitely recommend this dealer. More
We were encouraged with our previous experience at Barnett Kia. In 2010 we bought a vehicle(a 2009 Kia Rio 5) and had a great experience. Their are 2 issues I would like to bring up though 1 Is we w Barnett Kia. In 2010 we bought a vehicle(a 2009 Kia Rio 5) and had a great experience. Their are 2 issues I would like to bring up though 1 Is we weren't offered a test drive. 2 when I tried to turn the vehicle off and panicked until my wife said to hold the key in and that worked, but just a heads-up about this could save a lot of stress. Other wise love the new car. Thanks Dan More
I was very satisfied with the service I was given by Kyle. He was very professional and made sure I knew how to operate the vehicle before I left the lot. I have never had a experience like this befor Kyle. He was very professional and made sure I knew how to operate the vehicle before I left the lot. I have never had a experience like this before, I felt I was the top important person at the dealership. Way to go.. Tom Flemming, Excelsior MN More
Great overall buying experience. Salesman very friendly and helpful. All prep work was performed quickly and as agreed to in the offer.This is the third vehicle I have purchased from Barnett. and helpful. All prep work was performed quickly and as agreed to in the offer.This is the third vehicle I have purchased from Barnett. More