Barnett Kia

I bought a 2012 Forte last year. I was there until closing. At this time they weren't able to talk to the finance company and had to wait until the next day. Before leaving I told them exactly what I closing. At this time they weren't able to talk to the finance company and had to wait until the next day. Before leaving I told them exactly what I wanted, even pointed to the exact car I wanted and wrote down the serial number. The next day I went back. I was told I didn't qualify to lease my first choice because I had to file bankruptcy 9 years earlier. I checked with other dealerships when I got home and they had never heard this before. When I asked about my second choice, they told me I never told them my second choice. I showed them the serial number and was told it didn't exist, another lie. When asked if they would check with another agency to see if they had the color I wanted and was told no one had a black Forte without checking. Then they gave me the trade in value of my current car anf it was $1, 000 below Kelly Blue book value. When asked why, I was told they went by Black book values. When checking around, no one ever heard of the Black book. Needless to say I did buy from them because I didn't feel like driving 45 minutes to the next dealership. I do not recommenf this dealership and will never go back again. More

They did a great job , went over all the options . Did They did a great job , went over all the options . Did the test drive and showed how everything worked . Had all the answers to our ?s , and things They did a great job , went over all the options . Did the test drive and showed how everything worked . Had all the answers to our ?s , and things were done in a very timely fashion . Would highly recommend to any family or friends and plan to use them again in the near furture . THANKS AGAIN ! More

Chet Gilbert was very informative about our new Kia. The finance people were also very nice. The only complaint was it was not detailed very well because I think they were rushing to fast. Overall it was a finance people were also very nice. The only complaint was it was not detailed very well because I think they were rushing to fast. Overall it was a good buying experience. Tom & Nancy Levesque More

They welcomed us but let us look around. When we were ready someone was was available. We went for a test drive. Started working threw the sale. We had a trade in that was not running they sent someone f ready someone was was available. We went for a test drive. Started working threw the sale. We had a trade in that was not running they sent someone from their garage to follow us home to jump start it. He also followed us back to the dealer. I thought that was truly awesome. They worked out the sale to fit what we were looking for. Finance and all of the sale went well. the employees were friendly! After the sale was going into the signing of the paper work... Melissa Nord got our Vehicle ready. After all the paper work was done she went threw everything with the vehicle. More

Had an absolute fantastic experience. The team at Barnett is professional and great to work with. I would recommend them for anyone looking for a new or used car. Barnett is professional and great to work with. I would recommend them for anyone looking for a new or used car. More

Big Mike was my salesperson, great help and very nice person. They had to find a Sorento from another dealer, Mike Barnett took the ball and ran with it. Best deal I've ever made. Thank you very much. person. They had to find a Sorento from another dealer, Mike Barnett took the ball and ran with it. Best deal I've ever made. Thank you very much. Gary More

The team at this dealership make me feel at home, no sale pressures, friendly and professional. They help me got a new car. I love my car and this dealership. All the team there. Especially, the sale sale pressures, friendly and professional. They help me got a new car. I love my car and this dealership. All the team there. Especially, the sale person there, Pat Hamlin. He is great and listen to customer to find what they need. He show me the car inside and out. Its been great experience. More

Very helpful and nice not pushy.worked to get the job done quickly and professionally. answered any and all questions.made sure we were satisfied done quickly and professionally. answered any and all questions.made sure we were satisfied More

Shawn was courteous, respectful and knowledgeable. He spent as much time as I needed to understand the process and answered any questions I had. He also stayed "in touch" with me during the paperwork st spent as much time as I needed to understand the process and answered any questions I had. He also stayed "in touch" with me during the paperwork stage and had terrific follow through. Thank you Shawn! More

I had an excellent experience at Barnett Kia. I purchased a KIA Soul from Shawn. There was no pressure. Shawn listened to what I wanted and provided all of the information I needed to make an informed decisi a KIA Soul from Shawn. There was no pressure. Shawn listened to what I wanted and provided all of the information I needed to make an informed decision. The financial officer went through everything in great detail. The car was ready in know time. I could not have asked for a better experience. I had not been looking forward to the car buying pressure sales. There was no pressure at all. I would recommend Barnett to anyone. Shawn made this a very pleasant experience More