Barnett Kia
White Bear Lake, MN
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I do not live in MN and purchased a new 2011 Optima. I I do not live in MN and purchased a new 2011 Optima. I contacted Rick in Sales at Barnett and communicated that my wife would like to buy a low mil I do not live in MN and purchased a new 2011 Optima. I contacted Rick in Sales at Barnett and communicated that my wife would like to buy a low milage KIA Optima. We reviewed their inventory and concluded that none of their preowned KIA's would match our requirements. Rick proposed that we consider the new 2011 Optima which were available with the options that we needed. You know the ending to this story. My wife now drives a new 2011 Optima. She loves it! Rick, Thanks for your idea's and listening to what our requirements where. The whole Barnett Team was GREAT for me to deal with. They treated me like I was their neighbor instead of a customer from Kentucky. Michael Ballard Bardstown, Kentucky 40004 More
Karen was very friendly, helpful, patient and accomodating in dealing with our questions and requests in the selecting and buying process. NOT high pressure, which is immensely appreciated. For accomodating in dealing with our questions and requests in the selecting and buying process. NOT high pressure, which is immensely appreciated. For her part, she made the buying experience a pleasant one. More
My experience was good, surprised the finacial terms where not lower than 4% the competitors are offering terms as low as 1.99%. Other than that I enjoy the car it's a good fit Al was very nice and help where not lower than 4% the competitors are offering terms as low as 1.99%. Other than that I enjoy the car it's a good fit Al was very nice and helpful. I am a advocate of Barnett Kia dealer. More
Al was very helpful, but not pushy. He knew all the features of the car I bought. He followed up with me a couple of times when I was making my decision. One disappointment was that I made an appointme features of the car I bought. He followed up with me a couple of times when I was making my decision. One disappointment was that I made an appointment to close my loan, but I still had to wait 30 minutes for the paperwork to get prepared. Overall, though, everyone I dealt with was couteous & helpful. More
Not the closest dealer, but a real get the deal done attitutude! Except the signature process, most was done vitually. Very pleased with the efficiency and professionalism attitutude! Except the signature process, most was done vitually. Very pleased with the efficiency and professionalism More
I thank Guy, I am sorry do not remember your last name, you even gave me your card. We love the mustang you sold us. Its on its way to become a classic. Already replaced front and back valance. She's great you even gave me your card. We love the mustang you sold us. Its on its way to become a classic. Already replaced front and back valance. She's great. Thank you Scott Peterson 763-218-1547 More
Great service received by David D!Very professional and helpful when choosing my car. The purchasing transaction went very well& smooth...Thanks again David for exceed our expectations!! helpful when choosing my car. The purchasing transaction went very well& smooth...Thanks again David for exceed our expectations!! More
The experience was excellent. The welcome at the dealership was done professionally. Very attentive and respectful of our expectations in purchasing a new vehicle.They found what we wanted. dealership was done professionally. Very attentive and respectful of our expectations in purchasing a new vehicle.They found what we wanted. More
We where meet by a very friendly and not pushy person in Al. He helped make my mind up to go with a KIA. The whole staff that I delt with was very friendly and willing to help in any way that they could. Al. He helped make my mind up to go with a KIA. The whole staff that I delt with was very friendly and willing to help in any way that they could. More
The salesmen at the used car department are liers and cheaters. They published (with photos) Grand caravan 2010 SXT with DVD player and back up camera with 12047 miles. I called and confirmed that it was cheaters. They published (with photos) Grand caravan 2010 SXT with DVD player and back up camera with 12047 miles. I called and confirmed that it was available before I drove there. I mentioned that I had to drive 35 miles just for that van and made sure that was available. On my arrival, first he surprised me by saying that's not available and then told me that the owner of the dealship is using that since last 3 months and told that the miles are around 16000. He also said that doesn't have DVD entertainment package. When I showed pictures of the same, he said they posted a different van's picture which is very hilerious. When I got the car fax report for that van, that came to the dealer only a month and half ago. I am surprised how the owner could add 4000 miles just in a month. He showed me another car which was published as 18k miles but when I walked to the van the odometer showed 19400+ miles. It seems they played cheap tricks to attract customers on the internet and once they are at the dealership, some how they manage and show you the high priced vehicles. I felt that I was completely betreyed and would not recommend this dealer to anyone. Please beware and stay away from this fraud. More