Barnett Chrysler Dodge Jeep Ram

Drove 5 hours to look at cars. Was a great experience. Was pouring raining out they pulled cars inside for us to look at. No pressure and awesome to work with. Whatever they said it was done quick and effi Was pouring raining out they pulled cars inside for us to look at. No pressure and awesome to work with. Whatever they said it was done quick and efficient. Will be back. Thanks again Trevor and Emmanuel love the new Journey. More

4th purchase This is the 4th car I have purchased/leased with them. I go back because of the goid experience I have had. Tim, sales manager, and Jolene are great This is the 4th car I have purchased/leased with them. I go back because of the goid experience I have had. Tim, sales manager, and Jolene are great to work with and I highly recommend them More

Great Deal And Easy! I was super busy today and was worried that finding my new car would be a ridiculous process. It couldn't have been simpler and I got the exact car I I was super busy today and was worried that finding my new car would be a ridiculous process. It couldn't have been simpler and I got the exact car I wanted with the least amount of effort I have ever had to put into getting a new car. So easy! Seriously! My process today: 1. Barnett.com-->Clicked chat and told them the exact car I wanted. 2. Phone call to me (within 20 minutes)-->Bryan Barnett calls me and asks me a few basic questions. 3. Phone call to me (15 minutes later)-->I've located the exact car you would like and can have it here as soon as tomorrow! We agree on terms. 4. I go to Barnett.com and get pre-qualified (only had to fill out two minutes worth of information). 5. Shelby calls me back (within 15 minutes)--> Reviews details and tells me to come in and finish up the paperwork tomorrow and drive home my new car! Excellent Job. I have never had buying a car be so easy and I got the exact car I wanted with a great price! More

Experiance of buting new Jeept Joleen and Tim were wonderful in handling lease of new truck. KUDO'S to both of them. Pat was also vey helpful explaining the new lease to me. Joleen and Tim were wonderful in handling lease of new truck. KUDO'S to both of them. Pat was also vey helpful explaining the new lease to me. More

Best value for a new car. We had the best experience at Barrnett Dealership in White Bear Lake. We came in looking for a used Dodge Charger and we had been told about the best We had the best experience at Barrnett Dealership in White Bear Lake. We came in looking for a used Dodge Charger and we had been told about the best deal they had to offer on a brand new one. Our sales man Rick Sorenson was so knowledgeable and really made us feel at ease about making a purchase there. They really take care of you! Thank you again! Customer for life. Ron and Tami Hamilton. More

Worst Sales, and Customer Service I've ever experienced I am a woman in my 30's and wanted to buy a car that only Barnett Chrysler Jeep Kia had at the time in my price range. Emanual the salesman laughed wh I am a woman in my 30's and wanted to buy a car that only Barnett Chrysler Jeep Kia had at the time in my price range. Emanual the salesman laughed when I asked apparently a dumb question in his eyes, then when I pointed out a problem with a car he said it was because the way I was driving on later proved wrong that it was an issue with the car. When it came time to finance the finance person tried to tell me I was wrong with math got his calculator out and again was proven wrong. Once I purchased my car I finally got a good human that treated me like a human, Chris in finance. He had no issues with me asking questions, but when I asked for a car fax I was never given one. Next they were supposed detail my car, and order parts to add a tow package. My car had food under the seats, cheeto prints on the ceiling, and sticky material in the cup holders. I brought my car back to get the tow package installed, asked for another detailing, oil change, fix auto recline, taking off the decal on the bumper, and fix the navigation as promised upon purchase. They never called me to tell me that the car was finished I had to just show up, when they gave me the car they said they didn't know what was wrong with the navigation, but instead of calling me and asking they just did nothing, the cheeto prints were on the ceiling, decal was still there on the bumper, and the car had only been vacuumed. After showing them that nothing happens when you try to use navigation they said they had to order the radio and it would be another week and i would have to drive 2 more hours back to them to get it installed. No apologies yet mind you, just a blame game. Finally they call to tell me that my navigation parts are in and transfer me to service department only to have nobody pick up. They promised to call me back but it has been a week and they haven't so I did. When I got transfered an picked up they asked if I could hold and I said no I have been waiting long enough. Fought with the lady on the phone for refusing to go on hold, and she fought back and just placed me on there. When the sales manager Bill picked up he said she wasn't being rude and that she was just doing her job. I finally got my appointment made and hopefully the car will get cleaned this time and my car works as promised. More

Would not come back I purchased a Jeep Compass in 2011. Sales experiences was a typical dealer experience. Haggling over price, interest rate, etc. Salesperson was not pa I purchased a Jeep Compass in 2011. Sales experiences was a typical dealer experience. Haggling over price, interest rate, etc. Salesperson was not particularly knowledgeable about the car. Service experience after the sale was consistently poor, however. Appointments forgotten, time estimates all over the map (example: estimate for an airbag recall was 30 minutes. Took 2 hours). Small items that should have been covered under one of the warranties I was (rudely) told were not. I do not plan to return to the dealership to purchase my next car nor could I recommend the sales or service department to anyone I know. More

2014 Town and Country at Barnett I purchased a 2014 Town and Country last week. Rick Sorenson, Leon Schneider and Jeff Link were wonderful to work with. When purchasing a vehicle from I purchased a 2014 Town and Country last week. Rick Sorenson, Leon Schneider and Jeff Link were wonderful to work with. When purchasing a vehicle from years back, there was always so much pressure involved when buying a vehicle. But, Rick and then Jeff were exceptional and made us feel that there was no pressure. They helped us through the whole process. Leon explained the whole warranty to us with no pressure also. Thank you for doing that. After driving the vehicle on a snowy day, I had an issue about the traction and Jeff asked us to please come back so the mechanic could look at it. He couldn't have been more helpful. Hopefully, things are resolved. I'll see how things go when it snows again. Thank you for all your help!! More

Purchase of a vehicle at Barnett I had a very unique credit situation and the Staff at Barnett stepped up to the plate and made it all happen. Thanks to the efforts of Tim Rogness a I had a very unique credit situation and the Staff at Barnett stepped up to the plate and made it all happen. Thanks to the efforts of Tim Rogness and Bryan Barnett who got improbable made into a great deal. Thanks to Rick Sorenson who's sales experience and knowledge of his product made the rest of sale a truly great experience. I truly enjoy my vehicle and am looking foreword to continued business with Barnett Chrysler/Jeep. More

great experience Ken Wagner was great to work with!!!! They were able to offer great prices and financing that was lower than what I had been quoted by another place! Ken Wagner was great to work with!!!! They were able to offer great prices and financing that was lower than what I had been quoted by another place! I love my new car and had a great experience. More