
Barnes Crossing Hyundai
Tupelo, MS

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My husband had be looking at the Genesis Coupe, on line for months. On a recent trip to Florida, we came up behind a Genesis Coupe, and followed it for miles, checking out the car. He was smitten!! He em for months. On a recent trip to Florida, we came up behind a Genesis Coupe, and followed it for miles, checking out the car. He was smitten!! He emailed our local dealer, Barnes Crossing Hyundai, Tupelo, MS, to find out if they had any in stock. We were very surprised when he received a response from Danielle Kom, the next day. They emailed back and forth, and she quickly found the car he wanted. She was very informative, very responsive with answering emails, and very acoommodating with our schedule. I on the other hand, did not want to trade in my luxury Chrysler 300C and take on a payment, when we had worked so hard to be debt free. Well.....several emails later and one visit to Barnes Crossing Hyundai, changed my mind. I am 63 years old, bought alot of cars in my lifetime, and have NEVER been treated as well, as I was at this dealership. EVERYONE took care of us! If you feel intimidated talking to sales people, when buying and trading vehicles, have NO FEAR here. They went above and beyond, to meet our needs, give us the best price on the new car, a great trade in price, and get our payments where we wanted them. They got the car ready, and Justin sat with me in the car, showing me how everything operated, discussed all the features, set up the radio with our favorite stations, paired our cell phones, and took the time to answer all my questions. Justin was informative and very patient. They had us all ready to go in just a short time. Yes, I gave up my 300C, and now I'm the proud owner of a Yellow, Genesis Coupe, 3.8, R-Spec MT. This car ROCKS!!!! This dealership ROCKS!!! Thanks to all at BC Hyundai for a wonderful experience. More
My experience with the employees at Barnes Crossing Hyundai Mazda, located in Tupelo, Mississippi, could not be described as anything but superb. In my search for a new car over the course of merely tw Hyundai Mazda, located in Tupelo, Mississippi, could not be described as anything but superb. In my search for a new car over the course of merely two days, I visited three different dealerships throughout the Memphis and northeast MS region. I had been hoping one dealer would offer an obviously unbeatable price for both my trade-in and the new vehicle, and at Barnes Crossing I was fortunate enough to do business with a friendly (and more importantly honest) salesman that did just that. Chace (possibly spelled Chase) was a genuinely goodhearted person and salesman, a quality not frequently observed in the car dealing business, and his offer was truly the lowest out of the three prices I received. The customer service representative with whom I spoke after sealing the deal, Justin, was incredibly knowledgeable about every single aspect of my new vehicle, and was likewise a personable and easy-going employee. Both were enjoyable to do business with, as were the handful of other employees with whom I met briefly during the time I spent at the dealership, and I would be foolish not to recommend them very highly to anyone looking for a transaction that is extraordinary in its transparency as well as its customer relations. More
Tim Tanner is a very helpful person. I went in thinking there was no way I was going to be able to get a new car, but with the freindly help of Tim I now have a 2010 Mazda 3 and I love it. I went down ther there was no way I was going to be able to get a new car, but with the freindly help of Tim I now have a 2010 Mazda 3 and I love it. I went down there just a few weeks ago and got my oil changed and Tim even got them to clean the inside and outside of my car. If I had to recommend a specific employee for you to see I would recommend Tim Tanner. Everytime I go back to the dealership everyone that I have to see is so helpful and friendly. More
Jeromey addressed all of our needs beyond our expectations. I have recommended him to all my family and friends. Fantastic sevice dept., Allen had me in and out with in 20-25 min with a oil chang expectations. I have recommended him to all my family and friends. Fantastic sevice dept., Allen had me in and out with in 20-25 min with a oil change. Will Cody was extremely knowledgeable in all aspects. WIll purchase another vehicle from them in the near future. Al More
Jeremy was very accomodating and helpful. All the staff was friendly and courteous. Justin was very knowledgable and took his time to explain all the features, especially the safety features of our new Hy was friendly and courteous. Justin was very knowledgable and took his time to explain all the features, especially the safety features of our new Hyundai Santa Fe. Though the price was a bit more that I would have liked to pay, I feel like I got an excellent value in the new car purchase. I have recommended this dealership to friends and Jeremy, especially. More
Had a very pleasant evperience overall. Chace and Pat were very patient, we were there for many hours test driving vehicle and Pat was extremely helpful in finding a payment we could afford. I would recc were very patient, we were there for many hours test driving vehicle and Pat was extremely helpful in finding a payment we could afford. I would reccomend this dealership to friends. More
The transmission in my wife's car was about to take out and we were due for another vehicle. My wife had seen the Mazda Tribute online and I stopped to take a look. I had previously called to see what was and we were due for another vehicle. My wife had seen the Mazda Tribute online and I stopped to take a look. I had previously called to see what was in stock and I knew they had three of these vehicles on their lot. Will Robinson met me in the parking lot and I was running short on time so I did not hesitate getting right to the point. We discussed what price range vehicle I was looking to buy and if I had a trade in. Will was very polite and understood my time crunch. He got the keys to the vehicle so I could check it out then we went inside to check my credit. We briefly discussed my trade in and the problems I was having with it then he offered me $500 more than another dealer even with the bad transmission. He approved my credit and told me what my payment would be. I called my wife and told her to drop buy after work and take a look to make sure she liked it. Will told me if she liked it she could take it with her that evening! Awesome. He would drive 50 miles to where I would be the next day for me to sign the papers. This was a huge help. I would recommend this dealer to anyone looking for a knowledgeable sales staff that makes trading vehicles a pleasure. More
Everyone was so nice. My experience was great even though i stayed there for 5 hours before making a deal. It was Matt's first day at this dealership but he wouldnt give up until he made the deal work for us i stayed there for 5 hours before making a deal. It was Matt's first day at this dealership but he wouldnt give up until he made the deal work for us. He was great! At one point he could tell i was getting irritated so he went out and got us pizza to eat while we waited. Once the deal was made Matt turned us over to Justin Blinson. He educated me and my daughters on the electronic part. My daughters are 17 and 20, this car was for my 17 year old's graduation present. He simplied everything for us. He taught us how to personalize the vehicle with our iphones. He also taught us about the navigation system. These guys were superb! I would recommend them to anyone. Thanks guys for making my daughter happy. It made me happy! **Upon my request i was given the car fax. I looked at 4-5 cars. Requested car fax on each. There was never a problem they provided them. I also used my app i have on my iphone to determine the actual valve of each and every vehicle. They patiently waited while i plugged all my information into my phone to compare retail to dealer price. I was very comfortable with the dealer price compared to retail. When i was done at the end of the day i felt very comfortable with the sale. I really do appreciate the respect and honesty these guys showed me. So many people treat ladies different from guys when we go to buy a car. Ive searched several places for my daughter a car and this place won me over. Not once did the gentlemen there try to insult my intelligence and that means a lot!!! More
had a great buying experience with BC Hyundai.I was waited on by Albert Thomas, he was great. He answered all my questions and help me with getting my car financed. I was happy with my car and with my waited on by Albert Thomas, he was great. He answered all my questions and help me with getting my car financed. I was happy with my car and with my salesman. I have since then sent two more customers to him Both bought. More