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Barnes Crossing Hyundai
Tupelo, MS
1,106 Reviews
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April 15, 2012
I was the owner of a 2011 Sante Fe but a week ago I traded in the Sante Fe for a 2013 Mazda cx 5 Mr Marshall went above and beyond the call of duty to assist in this sale, Mr Tanner was wonderful from traded in the Sante Fe for a 2013 Mazda cx 5 Mr Marshall went above and beyond the call of duty to assist in this sale, Mr Tanner was wonderful from start to finish, he treated my husband and I like friends and not just some sale, Mr Blinson was wonderful making sure I knew everything about the suv before I left the dealership. More
by robyn12
Employees Worked With
Joe Marshall
April 07, 2012
The Barnes Crossing car lot was very helpful for my family and I. Traded our older car for a new red 2012 Hyundai. Tim Tanner stuck with us the entire time.. Along with our two kids lol. We would 100% family and I. Traded our older car for a new red 2012 Hyundai. Tim Tanner stuck with us the entire time.. Along with our two kids lol. We would 100% refer our family and friends to see him. The best part when we were all about to get in and drive all they all welcomed us to their family. With people like that it makes you feel great spreading money. :) More
by Debbiekb
March 31, 2012
Darryle was very friendly and very helpful. He did everything in his power to help get the vehicle i wanted at the price i wanted. also, Justin was very informative showing me all the details of the everything in his power to help get the vehicle i wanted at the price i wanted. also, Justin was very informative showing me all the details of the vehicle. Great experience!! More
by melissadill
Employees Worked With
darryle
March 30, 2012
I can't speak too highly of this dealership. Danielle Kom was a pleasure to work with online: direct, prompt, went the extra mile and then some to get me an amazing interest rate on a new Mazda 3 at a fantas was a pleasure to work with online: direct, prompt, went the extra mile and then some to get me an amazing interest rate on a new Mazda 3 at a fantastic price. All the paperwork was already done when I arrived the next day: I only had to test drive--what a car; blew the Focus I'd tested out of the water--and sign. Kim Denton was most helpful at the dealership, and Ashley Parrish was clear and low-pressure at the finance end. Definitely worth the hour trip from Oxford. Proved that car-buying needn't be a pain. More
by oakeshott5
Employees Worked With
Kimberly Denton, Danielle Kom, Ashley Parrish
March 24, 2012
This is the 2nd vehicle we have bought from Tim. Both experiences have been outstanding. Both times we have told him what we're looking for, he pulls around the exact match, we process the paperwork and experiences have been outstanding. Both times we have told him what we're looking for, he pulls around the exact match, we process the paperwork and drive off. We were on the lot maybe 1 1/2 hours both trips. I highly recommend not just the staff, but the products here. More
by spervman
March 23, 2012
I purchased a 2006 Chevy Equinox from Barnes Crossing Hyundai on 03/12/2012, via Chace Garrison. I have had nothing but problems with the vehicle since purchase, and poor customer service from Barnes Cro Hyundai on 03/12/2012, via Chace Garrison. I have had nothing but problems with the vehicle since purchase, and poor customer service from Barnes Crossing, at best. On Monday around 1130 AM I arrived at Barnes Crossing with the intention of purchasing a used SUV for the purpose of traveling and needing more room for three children; I left there around 1 PM after paying $1000 down and the promise of my vehicle being ready for pick up around 6 or 630 PM the same business day. While looking at this vehicle Chace informed me that nothing was wrong with this vehicle and he would stand behind it; also, that it was a 4 cylinder which meant it would get better gas mileage than a trailblazer. We agreed that any repairs that needed to be made would be done so after an assessment by the service department. We also agreed that the oil would be changed, it would have two new front tires, and a new inspection sticker. I called around 530 PM to confirm that my vehicle was ready for pick up and spoke with two ladies; one in service and one in sales and both confirmed my vehicle was ready for pick up. I drove from Pontotoc to Tupelo to find that my vehicle was in fact not ready for pick up and still on the rack. It couldn't even be shown to my husband. We discussed our dis-satisfaction with Chase then and asked him to commit to a time that the vehicle would be ready the following day. Chase assured us that it would be ready around 10 AM Tuesday and dropped of at my office. At 1045 Am the following day the vehicle finally arrived at my office. At 11 AM my family and I went to lunch about 3 miles from my office; when we returned to the parking lot of my office we noticed the check engine light was on, the mileage indicator was not working properly, the key remote was not functioning, and the auxiliary power outlets were not working. I immediately called Chase whom informed me that I needed to speak with service to "schedule" a time to bring the vehicle in for maintenance. I informed him that I was at work and did not have time to be troubled yet again. I had to ask him if it was possible for them to bring me another vehicle and pick this one up.I asked my husband to call and speak with the General Manager about this and he was told he was not in and spoke with Steve. Steve nonchalantly assured him that all of this would be taken care of and would not give an estimated time of completion because he did not want to rush the service department to ensure everything was completed correctly this time. When the courier arrived with the replacement vehicle I gave him a list of the things that were stated earlier and both of the key remotes and keys. I was told to drive the replacement vehicle until I was called saying my vehicle was ready. Late Tuesday evening I received a call from Chace via my cell phone stating that the vehicle would possibly be ready Wednesday morning. I had not received a call by 1 PM Wednesday so I called to follow up on the status of my vehicle. Chase said that the vehicle was still not ready and that they may have to order a part and it could take a little longer just to continue to drive the replacement vehicle until mine was repaired completely. About thirty minutes later Chace called me to let me know that the vehicle was ready and everything had been corrected and replaced that needed to be. The courier arrived with my vehicle but only arrived with one key and remote. I told the gentleman I wanted both of the keys and remotes that were given to him when he picked up my vehicle for repairs. He called Chace and Chace called me letting me know he had my key and remote in his pocket and would bring it to my office. Today is Thursday March 15th, 2012 and this morning I noticed the mileage indicator is not working properly again. I have actually had my vehicle a total of thirty one hours since my purchase on March 12th, 2012. My family and I have had a trip planned out of town for about two weeks now and this purchase was to make sure that we arrived safely and comfortably. At 9 PM tonight while leaving Wal-Mart in Pontotoc the check engine light is on yet again. Chace provided me with a personal business card the day I purchased my vehicle which included his cell phone number; I called Chace to inquire about the General Manager's (William Cody)cell phone number. He told me to hold while he got that for me then returned to ask who I was. When I told him my name he asked if there was a problem and I said yes and he informed me he was not allowed to give out that number. This was my first finance alone and I feel as if I have been taken advantage of and that because my purchase was a used $8000 vehicle that the dealership does not care about any of my concerns or dissatisfaction. More
by prissy.britches22
March 22, 2012
Great service,very friendly. Overall the best experience I've ever had at a dealership. I would recommend anyone who is looking for awesome service to visit Tim Tanner. I've ever had at a dealership. I would recommend anyone who is looking for awesome service to visit Tim Tanner. More
by AAH
Employees Worked With
Will Cody
March 21, 2012
My experience at Barnes Crossing Hyundai Mazda was excellent! I was promptly greeted by a salesman as soon as I arrived. He offered me the best options for my car as far as financing and what kind of excellent! I was promptly greeted by a salesman as soon as I arrived. He offered me the best options for my car as far as financing and what kind of car would be best for me. I believe I got my 2012 Elantra at a great value and could not have asked for better service. I will definitely be going back! More
by amy_horn24
March 18, 2012
Tim was very persistent in trying to met what we thought was a fair deal and was able to do so. We are very happy with our new Tucson. We will definitely trade with Tim again and will gladly recommend thi was a fair deal and was able to do so. We are very happy with our new Tucson. We will definitely trade with Tim again and will gladly recommend this dealership and sales consultant. Justin was also very helpful, professional and extremely knowledgeable about the Tucson. More
by DTGordon
March 15, 2012
This is my second vehicle I have purchased from BC Hyundai. They have always been very friendly and helpful. The extra gifts (cruise and 32" tv) were nice also. Hyundai. They have always been very friendly and helpful. The extra gifts (cruise and 32" tv) were nice also. More
by MARSHA2011
