Barker Buick GMC - Service Center

Service review I made my appointment one week in advance to be first in the morning to get in and out quickly. I requested a loaner or rental but was rejected. A va I made my appointment one week in advance to be first in the morning to get in and out quickly. I requested a loaner or rental but was rejected. A valet brought me to my office. I was told it would be about 2and one half hours to change oil and mount 4 tires. After 4 hours I called and was told everyone was out to lunch and no one could give me any information. Half hour later I walked one mile form my office and approached the service counter that informed me that my vehicle was ready after 5 hours. I missed two appointments because of this delay. I was told that if I waited in the lobby I would get faster service. Also, I was told that 4 technitions did was not there that day was the reason it was delayed. They should have told me that so I could reschedule or go somewhere else for faster service. After over 20 years of dealing with them I won"t be back. More

excellent Everyone was very helpful and friendly. Love the service department. I would recommend Barker Buick to anyone. I really love my Buick Encore. It's a Everyone was very helpful and friendly. Love the service department. I would recommend Barker Buick to anyone. I really love my Buick Encore. It's a perfect vehicle for me. More

Wait wasn’t long. Great service Was served right away didn’t wait long Great customer service. Everyone was friendly and courteous l will recommend this service center to all my fr Was served right away didn’t wait long Great customer service. Everyone was friendly and courteous l will recommend this service center to all my friends More

Professional Services and Personnel. The sales and service staff at Barker Buick GMC are professional and courteous. Sales personnel listen to what the buyer wants and makes experience pl The sales and service staff at Barker Buick GMC are professional and courteous. Sales personnel listen to what the buyer wants and makes experience pleasurable. After the sale, the service staff take care of you from the moment you arrive, keep you updated and if other issues are found, they explain the issue before proceeding. If services are expected to take a long time, they offer a loaner or a ride. I have always had a positive experience whether it is sales or service, Barker Buick GMC treats their customers as a priority. More

Nail in tire Fast service! In and out in 20 minutes! Always welcomed by many with smiling faces. GMC Barker in Houma is very pleasant to deal with. Fast service! In and out in 20 minutes! Always welcomed by many with smiling faces. GMC Barker in Houma is very pleasant to deal with. More

Always Very Satisfied Barker is the model for automotive service. I recommend them to everyone.They treat you like a customer should be treated. I wish the service for my Barker is the model for automotive service. I recommend them to everyone.They treat you like a customer should be treated. I wish the service for my Nissan was this good. More

Service Awesome service Friendly Knowledgeable Considerate All around great dealership But to say the employees can make or break a relationship with Awesome service Friendly Knowledgeable Considerate All around great dealership But to say the employees can make or break a relationship with the customer. I’m glad Barker puts a lot of emphasis on customer service. More

A sense of Care My service advisor showed a sense of care toward me and my vehicle. She and the tech was great. They kept me informed on what was going on and the co My service advisor showed a sense of care toward me and my vehicle. She and the tech was great. They kept me informed on what was going on and the cost of the total operation. More

Great Experience! We needed the paint touched up on my vehicle. The staff was courteous and helpful. Very happy with our experience. Car looks wonderful and super clean We needed the paint touched up on my vehicle. The staff was courteous and helpful. Very happy with our experience. Car looks wonderful and super clean! More

Service Dept took care of us in a very timely matter My car would not start, lost power steering and needed a battery. Service Dept did a awesome job. They found the problem, called to approve service My car would not start, lost power steering and needed a battery. Service Dept did a awesome job. They found the problem, called to approve service and fixed the problem in now time. More