Barker Buick GMC

I have to waited for 3:30 for an oil change. And the services agent Kelly was very rule to the customer. I would not come back to Barker dealer for any service. Everybody was very upset. And the services agent Kelly was very rule to the customer. I would not come back to Barker dealer for any service. Everybody was very upset. More

My experience with this auto sales dealership was disappointing due to a lack of transparency. During the test drive, I raised concerns about the brakes and requested that the service department insp disappointing due to a lack of transparency. During the test drive, I raised concerns about the brakes and requested that the service department inspect them. Greg (salesman) tried to convince me that "Toyota breaks" are manufactured to where the driver has to literally stand on the break to stop the car. Despite Greg's assurance that the brakes were in proper working condition, I found the braking performance to be inadequate, especially in rainy conditions, almost resulting in a rear-end collision. Seeking a second opinion from my mechanic confirmed my suspicions that the dealership had not addressed the necessary brake repairs. The mechanic suggested that the dealership may have been unwilling to invest in fixing the brakes and consequently failed to disclose that the vehicle definitely needed repairs. I would have appreciated upfront information about the vehicle's condition, rather than not, potentially jeopardizing safety on the road with other commuters. I want to clarify that my intention in sharing this review is not to harm the dealership, but rather to encourage them to reconsider their sales practices, particularly when it comes to matters of customer safety. The priority of making a car sale should never outweigh safety concerns. While some individuals with experience in the car sales industry might have been able to anticipate these issues, I feel it's important to warn those who may not be as familiar with these situations. I strongly advise anyone thinking of purchasing a vehicle from this dealership to exercise caution. The lack of transparency and honesty is a significant cause for concern. It's worth noting that the dealership declined to provide any form of reimbursement for the necessary brake repairs. More

This is my second gmc sierra I buy from barker gmc in houma, always found the vehicle I wanted and the sales team always treated me with respect and courtesy. houma, always found the vehicle I wanted and the sales team always treated me with respect and courtesy. More

Very friendly and welcoming place. Very knowledgeable staff and willing to help with all of your needs or questions! Very knowledgeable staff and willing to help with all of your needs or questions! More

Very fast and efficient service on my vehicle. Any time I bring my car I am satisfied with the service I receive. Any time I bring my car I am satisfied with the service I receive. More

Lemar was extremely helpful and professional. Barker GMC had the exact vehicle we were searching for ! Barker GMC had the exact vehicle we were searching for ! More

Can’t believe it took 2 hours for an oil change with a set appointment set appointment More

Very kind, They work to get you in the vehicle you pick out not try to keep pushing you into vehicles you don't like. out not try to keep pushing you into vehicles you don't like. More

Very satisfied with the results of the dealership and customer service received. Kept me informed throughout the process customer service received. Kept me informed throughout the process More

The service department has taken our vehicle in several times and always takes our concerns seriously without question. We are still working through buying possibly a lemon at this point, it seems, but the times and always takes our concerns seriously without question. We are still working through buying possibly a lemon at this point, it seems, but the service department has been great upto this point to deal with. More