Barker Buick GMC

The service at Barker Buick was exceptional.Bonnie The service at Barker Buick was exceptional. Bonnie provided 100% customer service. I will be referring friends and family members here to buy a car The service at Barker Buick was exceptional. Bonnie provided 100% customer service. I will be referring friends and family members here to buy a car. More

Did not resolve all issues, I will he required to bring the car in for another appointment. Charged a diagnostic fee and did not fix the problem. the car in for another appointment. Charged a diagnostic fee and did not fix the problem. More

Best customer service I ever had. Very kind and respectful. Easy to talk to will do anything you need him to do. Definitely the best salesmen. respectful. Easy to talk to will do anything you need him to do. Definitely the best salesmen. More

When I came in they said it should take about an hour and then I asked them not to rotate the tires because they was brand new tires while she forgot to tell him not to rotate so they was going to charge me then I asked them not to rotate the tires because they was brand new tires while she forgot to tell him not to rotate so they was going to charge me for the rotation and when I told the lady that I told her not to do it she question me more or less like calling me a liar I didnt appreciate it More

Good Service Experience Fast and friendly service. Wait period was as promised. I did not need an appointment as I went for oil and filter change and tire rotation. Fast and friendly service. Wait period was as promised. I did not need an appointment as I went for oil and filter change and tire rotation. More

My visit The service was ok but for the price you pay I think they should wash and clean the inside for the price you pay. Because you got to these regular oil The service was ok but for the price you pay I think they should wash and clean the inside for the price you pay. Because you got to these regular oil change places and pay like 30 00 and you get the wash and vacuum with it for the price. I paid 66.00 for just an oil change.come on now something got to give and the only reason why I bring car because I just want the dealer to mess with it but I want what’s do to not just an oil change for 66.00. More

I walked in nervous and knowing I needed to leave with a vehicle that day. I was immediately welcomed by a manager and handed to Kendall who had me test drive 2 vehicles and answered all of my questions. I vehicle that day. I was immediately welcomed by a manager and handed to Kendall who had me test drive 2 vehicles and answered all of my questions. I went in not knowing much about the buying process or features on cars these days and left knowing so much thanks to my salesman. Kip was super helpful in my paperwork. Everyone was very professional and I don’t think I could be happier with my experience. More

I had a very good experience working with Barker GMC In Houma LA, my sales person Bonnie was very knowledgeable of the vehicle I was looking at, and she was very pleasant to work with. I also met with Davi Houma LA, my sales person Bonnie was very knowledgeable of the vehicle I was looking at, and she was very pleasant to work with. I also met with David in finance who was a great person to work with. He listen to my needs and concerns and was willing to work with me More

Failure to Communicate I bring my 2015 GMC Sierra truck to Barker GMC to get my service work done. I have had some mixed results on my experience when I go. Once I had a lug I bring my 2015 GMC Sierra truck to Barker GMC to get my service work done. I have had some mixed results on my experience when I go. Once I had a lug nut fall off the following day due to the tech not torquing the lug nuts after a tire rotation. When I went back to the service department to talk to them about it they wanted me to pay for a new lug nut. After some talking they agreed to replace the lug nut and re torque all of the wheels. My last service was on 7.6.2020 for an oil change and tire rotation. When I pulled into the service station I noticed that they have signs put up that explain that if a customer wants to wait inside for the service work to be finished they would have to wear a mask. I decided to just wait outside for my service work to be completed. The guy that brings the vehicles to the back for service gets into my truck and pulls to the back side of the service station. He gets out and opens both the driver and passenger doors, I am thinking to just put in the paper floor mats and some plastic on the driver seat. No big deal!!! He then grabs a spray gun that is used for painting cars or houses that is in a 5 gallon bucket with no label or no lid on it. He then sprays the inside of my truck with whatever is in the bucket. I am now extremely upset because I was never asked if I was ok with them doing this to my truck. The service manager could not tell me what was in the bucket and explained that it is something that GMC is requiring them to do because of Covid-19. I explained that this is my truck and my choice if I would like to have my truck serviced at Barker with the truck "disinfected". I would have brought my truck to another service shop to have the work done if I would have been told what they were going to do with the "disinfectant". I WAS NOT GIVEN A CHOICE!! When I get home to check the tire pressure I then notice that they did not fill all of my tires with the same amount of air pressure, but the paperwork states that they filled all tires with 35psi. I now have to go find an air compressor and put the right amount of air in all of my tires that I just had paid to have done. I really don't think that I will be returning for any service work or to even purchase a new vehicle due to the service problems. More

Everything went great. Fast and friendly service. Went in with on appointment and I was pleased with the service. I would recommend Barker GMC to my friends and family. with on appointment and I was pleased with the service. I would recommend Barker GMC to my friends and family. More