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Barbera Autoland
Philadelphia, PA
905 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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905 Reviews of Barbera Autoland
September 10, 2012
Hugh was able to lower my bill by searching for a replacement part that would otherwise have cost me at least twice as much. Much appreciated! replacement part that would otherwise have cost me at least twice as much. Much appreciated! More
by scarnold
Employees Worked With
Hubert Janiszewski
September 07, 2012
Hello, The ratings for this dealership are likely Hello, The ratings for this dealership are likely dishonest. This dealership has no morals. I purchased a vehicle and have had many warranty issues Hello, The ratings for this dealership are likely dishonest. This dealership has no morals. I purchased a vehicle and have had many warranty issues. I've complained to the PA dept of Insurance & PA Attorney General. I honestly do not even feel comfortable wasting my time writing this review. I would highly encourage you avoid this dealership at all costs. FYI - Unfortunately for me, I purchased 2 vehicles from this dealership months apart. Update: I want to add my recent and relevant interactions have triggered that I provide feedback on this dealership. I called this dealership to alert them of an issue with my gap coverage on 2 vehicles and was advised to come into the dealership to handle (called them in early January of 2012). Once I got to the dealership, I was advised that the finance manager was not available and that I needed to make an appt. I verbally expressed displeasure with their response, thus the finance manager did allow me to voice my concerns. Needless to say, my concerns were not addressed. I followed up with a letter faxed on 1/20/2012 that went unresponded to (It was faxed & mailed). I was recently offered a $450 credit by the dealership, which I declined as I feel a sense of responsibility to share this experience. Best, More
by salone.walker
September 06, 2012
I feel as though I had a great experience between the service, price of the vehicle and the vehicle it's self. I would recommend a friend and family member. service, price of the vehicle and the vehicle it's self. I would recommend a friend and family member. More
by Blkmikemorgan23
Employees Worked With
Nel
September 03, 2012
Tom and his team were very attentive to my needs. While there wasn't the exact part available for installation on my vehicle, they worked hard to find a suitable replacement and I am very pleased with the there wasn't the exact part available for installation on my vehicle, they worked hard to find a suitable replacement and I am very pleased with the result. More
by joerohio
Employees Worked With
Tom Taylor
September 02, 2012
Dealers were very courteous and helpful. They made the car buying process a smooth and easy transition. I was able to purchase a car without any haggling or trying to pursuade me to get something I didn't car buying process a smooth and easy transition. I was able to purchase a car without any haggling or trying to pursuade me to get something I didn't want. More
by Bhernandez2u
August 17, 2012
I visited Gary Barbera for a recalled part for my vehicle, which I was notified for. My sales associate was very friendly and helpful. I was without my car for only a short time. I was even given vehicle, which I was notified for. My sales associate was very friendly and helpful. I was without my car for only a short time. I was even given preventative maintenance suggestions for future reference. I was overall happy with my visit to Gary Barbera's. More
by debaleb
August 16, 2012
From The time I walk in Mr.Warner was informative and answered, all my question. My service was completed with one hour, and there was anoter service tec who offered to go retreive my car because no one answered, all my question. My service was completed with one hour, and there was anoter service tec who offered to go retreive my car because no one was ansering the the pay clercks call, he was in the third desk next to Shawn, I would commed both of these serice Tecs. More
by Rich_a
Employees Worked With
Shawn Warner
August 14, 2012
I was looking to get a Jeep Compass, and I was able to find the right one with the right price with John's help.He was very patient and friendly, I have never found this type of service with any other car find the right one with the right price with John's help.He was very patient and friendly, I have never found this type of service with any other car salesman nor dealership. I will always recommend him and Gary Barbera to any of my friends and family members.Overall I am very satified with my purchase and the service I received. John, thank you so much for all your help! More
by sweetbebe86
Employees Worked With
John Pagano, John Pagano
August 10, 2012
I've been coming to Barbera Autoland for a number of I've been coming to Barbera Autoland for a number of years and the service is excellent. The manner in which they interface with their customers is I've been coming to Barbera Autoland for a number of years and the service is excellent. The manner in which they interface with their customers is always friendly and in a professional manner. I recently bought two cars at this dealership. The Jeep compass and the Ram and I'm extremely satisfied with both vehicles. More
by fharrold1249
Employees Worked With
Francis L Harrold, Tom Taylor
August 09, 2012
Since I 1st came to Gary Barbera with my last car I have always gotten GREAT customer service! That's what brought me back in March when I purchased my new car!!! Every employee I have ever dealt with are a always gotten GREAT customer service! That's what brought me back in March when I purchased my new car!!! Every employee I have ever dealt with are always smiling & making sure me & very customer is being helped & serviced as best as possible! Keep up the GREAT WORK!!! More
by latashapeterson
Employees Worked With
Shawn Warner
