Barbera Autoland
Philadelphia, PA
Filter Reviews by Keyword
By Type
905 Reviews of Barbera Autoland
Horrible Service!!! s BARBERA the best? I think NOT!!!! Make sure to read this whole review!!! I purchased 2 brand new Jeeps on January 9, 2018. On February 10th the rad s BARBERA the best? I think NOT!!!! Make sure to read this whole review!!! I purchased 2 brand new Jeeps on January 9, 2018. On February 10th the radio/computer system stopped working on my car and on February 11th the same thing happened in my son's car. Naturally, I took them both back first thing Monday morning for service. They called me at 1 p.m. to say NOTHING is wrong with the cars and to come get them. When I returned to the service department to pick up my cars, I was told there was no problem with the cars. I told Frank, in service, that I was sure I'd see him again shortly. I began driving home and the same thing happened, so this time I video taped it. I turned right back around and brought the car back in. Frank said, " I'm not sure what you want me to do with this video." and walked to the back. He comes back to me a few minutes later saying he received an email that Chrylser had a glitch. He then said, "Can't help you. Here are your keys." No explanation, No attempt to find out more information, just a RUDE dismissal. I left and called REEDMAN-TOLL. They could not have been NICER!!! The lady on the phone explained what was going on and even took my information and promised to get back to me as soon as she had an answer. My advice to anyone is NEVER step foot in BARBERA. They are the WORST!!!!! More
Great car Ron, Thank you so much for your time and patience with Tom and "Mary"! I am a tough sell on everything and you truly stepped up to the plate. Ron, Thank you so much for your time and patience with Tom and "Mary"! I am a tough sell on everything and you truly stepped up to the plate. More
Great place for car purchase Brian was very helpful throughout my entire purchase. He recommended the exact model that I wanted, a dodge charger GT. And I was able to ride the new Brian was very helpful throughout my entire purchase. He recommended the exact model that I wanted, a dodge charger GT. And I was able to ride the new car home within hours. I definitely recommend my friends to purchase a new vehicle here. More
Great place to purchase a car! Brian and Jarvis were very helpful with helping me get exactly what I wanted in a new Jeep. They both were extremely helpful and are really dedicated Brian and Jarvis were very helpful with helping me get exactly what I wanted in a new Jeep. They both were extremely helpful and are really dedicated to great customer service. I would definetly recomend them to anyone of my family and friends. More
Outstanding customer service Thursday I was in dealership my rep was Ronald he was very professional so much so he convinced me to purchased a vehicle which I didn’t have intentio Thursday I was in dealership my rep was Ronald he was very professional so much so he convinced me to purchased a vehicle which I didn’t have intentions on doing. The staff Greg along with others were nice as well took time to speak as well as offer something to drink or eat while I was waiting.. honestly I’ve never been that comfortable making a big purchased in my life . I will refer every to Ronald green for their car purchase. Thanks a million More
Barbera is the Best because of their Staff!!! Brian Gutierrez is a top quality Product Specialist. He is very knowledgeable when it comes to the cars i the lot, not mention he is very professiona Brian Gutierrez is a top quality Product Specialist. He is very knowledgeable when it comes to the cars i the lot, not mention he is very professional and friendly. He fights to make sure you leave the lot with the best deal possible!!! Like I said in the title Barbera is the best because of their staff and Product Specialist like Brian!!!!!!! Go visit him. He will take care of you. More
The Best Car Salesmane Ever He truly made my purchase go through as smooth as butter. I was extremely nervous about this entire process but he guided me through every step with n He truly made my purchase go through as smooth as butter. I was extremely nervous about this entire process but he guided me through every step with no problem. Going the extra mile for his clients. I would recommend him to everyone I know. More
Very Relaxing Experience Aaron Ramos made me feel very comfortable during the whole process. He worked with me to get the pricing right and was able to answer all of my quest Aaron Ramos made me feel very comfortable during the whole process. He worked with me to get the pricing right and was able to answer all of my questions. He was very patient with me and worked hard to correct any issues I had. The follow up I received since I purchased my Jeep has been incredible. I would definitely recommend working with Aaron in the future. More
unprofessional After applying for a second car loan, they called and called. the first week. Once I finally made my decision, the calls had stopped, and its been ext After applying for a second car loan, they called and called. the first week. Once I finally made my decision, the calls had stopped, and its been extremely difficult to get a hold of anyone. I finally spoke to a general manager name Steve, he asked me all my information. I thought he was looking up my account, instead he transferred me to Hector. Which Hector introduced himself as a sales rep, then later told me he was the financial rep. I am totally turned off by this dealership. The lack of concern to answering any questions, transferring me as if Im not a valved customer is aweful. WORSE CAR DEALER SERVICE EVER.....and of course Im going elsewhere More
Outstanding I would like to take this moment to express how grateful we are for the kindness and expertise given by Mr. S. Warner, I can honestly say that any tim I would like to take this moment to express how grateful we are for the kindness and expertise given by Mr. S. Warner, I can honestly say that any time I bring my car in for service or any problems he has always displayed the kind of attitude which is expected. I admire the way he takes the time to explain any problems with my car and how he may assist me in handling the problem, to be quite honest all of the employees there have always gone to great lengths to extend the kind of professionalism we as coustormers expect.....👍🏾...Thumbs Up to the entire team. Mr. James A. Lyons More